The Community Case Management Program Coordinator provides administrative and clinical oversight to direct service staff serving individuals with behavioral health disorders and housing instability. The Coordinator functions as a champion for evidenced based practices/best practice models, including Housing First, Motivational Interviewing, Trauma Informed Care, Harm Reduction and Integrated Care. Responsibilities include onboarding and supervision of case management staff, monitoring of staff performance and client outcomes, and ensuring compliance with program requirements. The Coordinator is an energetic, mission-focused leader who drives improvements in the program and coaches staff to achieve high quality outcomes for clients.

Required: Bachelor’s degree in social work or counseling. LSW/LPC. (May consider candidates who are not currently licensed, but will obtain licensure within 6 months of hire.) A minimum of two years related work experience in a non-profit or health related organization.

Preferred: Master’s degree, LISW/LPCC eligible.

Pay: $50,000.00 - $54,000.00 per year

FrontLine Service is a driving force in creating an anti-racist community. Everyone we work and collaborate with supports this transformation in their policies, practices, and actions. We hold each other accountable to this vision. We utilize an anti-racist lens in all organizational decisions, as we work to achieve representation of our community at all levels of our agency. Staff and those we serve experience success regardless of their race and can be their authentic selves. Their voices inform program and agency decisions. As members of the broader community, we are each responsible to uphold this vision.

We have been named a 2024 NorthCoast 99 award winner for the 10th time by ERC as one of 99 great Northeast Ohio workplaces for top talent! This milestone also granted us the Legacy Award, highlighting the importance of ensuring employees feel valued and appreciated.