Director of Policy and Social Innovation

Job Type

Full Time




331 E. 70th Street
New York
New York
United States


Lenox Hill Neighborhood House is a 124-year-old settlement house widely recognized as one of New York’s premier human services providers. Founded in 1894 as a kindergarten for immigrant children, the Neighborhood House now serves 15,000 in need each year through a wide array of effective and integrated services – social, educational, legal, housing, health, mental health, nutritional and fitness. We are committed to achieving an ongoing, organizational culture of excellence – programmatically, operationally and fiscally – and to being the best managed nonprofit in New York City. For more information on Lenox Hill Neighborhood House, please visit our website at

We are seeking a Director of Policy and Social Innovation to join us and help us continue our organizational vision and advancement. The Director of Policy and Social Innovation is a new position, reporting to our Executive Director, and will work closely with senior leadership to develop and manage a growing policy agenda that will seek to impact policies and systems that directly affect our clients and other low-income New Yorkers. 

Key responsibilities include strategic leadership, internal and external communication, advocacy, capacity building, mobilization and outreach. This person will be a dedicated non-profit professional with real world experience working with human service programs, will have exceptional interpersonal and communication skills, and will have strong advocacy, research and writing skills. The ideal candidate is a self-starter, who is able to lead group processes that result in positive and collaborative problem solving. 

Responsibilities Include:

  • In conjunction with the Senior Leadership team, provide strategic leadership and set the organization’s policy and advocacy priorities, relevant to our mission of improving the lives of New Yorkers in need.
  • Coordinate and conduct advocacy activities on a wide range of relevant issues, including effecting improvements in the Human Services sector; achieving social and legal justice for low income New Yorkers; and increasing local food sourcing of institutional providers. 
  • Cultivate diverse partnerships and relationships with stakeholders, including advocacy coalitions, umbrella groups, community-based organizations and individuals in order to maximize our impact.
  •  Conduct research and analysis to assist in developing advocacy and campaign materials aimed at education and mobilization.
  • Develop and draft policy publications, reports, testimony and regulatory comments to advance our advocacy agenda.
  • Work collaboratively with key staff to leverage capacity for social innovation and increase systemic impact in our sector.



The successful candidate will have a commitment to the mission of Lenox Hill Neighborhood House and passion for advocacy in order to improve our impact on issues affecting the lives of our clients. S/he will have relevant advocacy, policy and communications experience, particularly in the human service sector. S/he will have demonstrated initiative, the ability to work well under pressure and the ability to work both independently and as part of a team to undertake complex projects in a fast-paced environment. The successful candidate will have excellent communication and organizational skills. It is essential that this individual possess the style, stature and interpersonal skills to work effectively with many of diverse backgrounds to bring Lenox Hill Neighborhood House to its next level of excellence. Relevant graduate degree preferred (e.g., MPA, MSW, MPH, JD, PhD). Excellent compensation and benefits package available. 

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Applications will be accepted until the position is filled. Interested applicants should email a resume, cover letter, and writing sample to