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Education Associate

Posted by
Medicare Rights Center
|
New York, NY
New
|
Published 11 days ago

The Medicare Rights Center (www.medicarerights.org) is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs, and public policy initiatives. Medicare Rights’ unique blend of service, education, and advocacy ensures that real consumer experiences reach the highest levels of policymaking, and that policies and laws adopted at state and federal levels are translated for consumers and effectively implemented. Since its founding in 1989, Medicare Rights has been helping people with Medicare understand their rights and benefits, navigate the Medicare system, and secure the quality health care they deserve. Medicare Rights is the largest and most reliable independent source of Medicare information and assistance in the United States.

The Position— Education Associate

Medicare Rights is seeking a full-time Education Associate. This position will report to the Director of Education and divide time developing and testing educational materials for consumers, caregivers, and professionals, leading presentations and trainings, and providing client counseling via phone and email.

The successful candidate is a superb writer and communicator, highly motivated and organized, and with experience working independently and in collaboration. If you are primarily interested in writing and content creation and also want to engage in some direct service work, this is an ideal position for you.

Specific Responsibilities

  • Develop and edit training materials for use with Medicare Rights’ helpline staff and volunteers, community-based organizations, and other partners. Examples of training materials include slide decks, FAQs, and handouts.
  • Collaborate with Education department staff and legal counsel to craft legally accurate and consumer-friendly print and online materials—including content for Medicare Interactive—for diverse consumer and professional audiences.
  • Participate in partner meetings and calls, and recommend edits and additions to Medicare Rights’ educational materials to make them as useful as possible to consumers, their families, and the professionals serving them.
  • Contribute weekly shifts on Medicare Rights’ national consumer helpline and technical assistance channels, collecting relevant data on call topics and trends and making timely referrals as needed.
  • Lead local and national presentations to educate consumers and professionals about the Medicare program. At present, all presentations are being conducted virtually.
  • Assume responsibility for a variety of other Education department projects, including working with the IT department to brainstorm, test, and implement new online learning features and drafting new print and e-learning content.

Qualifications

Specific qualifications include the following:

  • Undergraduate degree or equivalent work experience.
  • Exceptionally strong writing and communication skills, including an ability to convey complex information in a consumer-friendly and visual manner.
  • Empathy and commitment to consumer education and advocacy.
  • Demonstrated organizational skills, experience managing multiple tasks, and ability to meet due dates. 
  • Ability to work independently and use a variety of technologies to connect virtually with colleagues.
  • Experience with or knowledge of Medicare, public health issues, and/or adult learning best practices a plus.
  • Spanish-language fluency a plus.

The Medicare Rights Center (www.medicarerights.org) is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Salary

Salary is commensurate with experience.

Benefits

The Medicare Rights Center offers a generous benefits package.

The Medicare Rights Center offers a generous benefits package.

Location

Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
266 West 37th Street, New York, NY 10018

How to Apply

The Medicare Rights Center is committed to fostering a diverse, equitable, and inclusive workplace. We are proud to be an equal opportunity employer and welcome applications from all qualified individuals. Please visit https://www.medicarerights.org/about to learn more about our commitment to diversity, equity, and inclusion.

Medicare Rights supports a culture of learning and professional growth. Those who meet many but not all of the qualifications are still encouraged to apply.

 We kindly ask that only individuals authorized to work in the United States apply; we cannot offer visa sponsorship.

Qualified applicants should send a cover letter, resume, and short writing sample (500 words or so) to: jobs@medicarerights.org with “Education Associate” in the subject line.

Cover letter files should be labeled “Last Name – Cover Letter,” resumes should be labeled “Last Name – Resume,” and writing sample should be labeled “Last Name – Writing Sample.” No phone calls, please.

The Medicare Rights Center is committed to fostering a diverse, equitable, and inclusive workplace. We are proud to be an equal opportunity employer and welcome applications from…

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