Strategic Relationship Management Data Associate

Job Type

Full Time

Published

08/01/2018

Address

Washington
District of Columbia
United States

Description

 OVERALL FUNCTION

 

The Strategic Relationship Management Data Associate is responsible for processing and maintaining information to support Environmental Defense Fund's relationship management efforts. S/he will perform day-to-day maintenance of constituent records to assure data integrity, ensuring that data is accurately recorded and readily retrievable.

 

Reporting to the Manager, Strategic Relationship Management, the Strategic Relationship Management Data Associate will lead all database management projects. S/he will work with staff across all of EDF's program areas to ensure quick and accurate data entry. We are seeking an individual who is curious, conscientious, has strong attention to detail, and is a team player. The successful candidate should have database systems management experience and comfort working with highly sensitive information. This is a newly created position that may evolve over time based on the team's needs and candidate's interests and abilities.

 

KEY RESPONSIBILITIES

 

  • Create and maintain accurate and up-to-date constituent records in Salesforce.
  • Responsible for creating and populating entries for all meetings with external contacts.
  • Pull lists and generate reports, as needed.
  • Identify and escalate trends occurring across multiple individuals or departments.
  • Develop custom dashboards and reports for program staff across EDF.
  • Run reports for user compliance and work with staff to address data integrity issues.
  • Serves as a contact for database-related inquiries.
  • Coordinate data input projects.
  • Work with the Manager of Strategic Relationship Management to resolve data issues with other departments.

 

QUALIFICATIONS

 

  • Detail-oriented: the ability to explain and discuss nuances, understand categories and terms at a granular level, and willingness to ask questions.
  • Big picture thinker: ability to spot trends across departments and comprehend how individual data rolls up to achieve key program goals and milestones.
  • Bachelor's degree preferred.
  • A minimum of two years of relevant professional experience.
  • Excellent written communication skills.
  • Experience using CRM database(s) such as Salesforce and email software such as Outlook.
  • Professional maturity and comfort working with confidential information.
  • Commitment to the mission of Environmental Defense Fund.


This position can be based in either Washington D.C. or New York, N.Y.

Professional Level

None specified

Minimum Education Required

No requirement


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