Residential Specialist DV Shelter - Prelude, Staten Island

Summary:

Residential Specialists are engaged in maintaining a safe, secure and orderly environment in Safe Horizon’s residential facilities.  Day to day, Residential Specialists is the primary contact for resident’s questions and concerns.

Responsibilities:

• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
• Interact with clients to facilitate their transition to the shelter;
• Advise clients of available resources;
• Maintains a safe and secure facility;
• Responds to requests and inquiries from residents;
• Understands and follows emergency procedures, including fire procedures;
• Sorts and organizes donations of food, clothing, etc;
• Conducts room checks as needed;
• Supervises residents’ daily communal tasks to ensure facility stays clean;
• Distributes household supplies;
• Keeps activity logs;
• Answers phones and acts as a receptionist for the facility;
• Assists with bed utilization by helping with apartment preparation; and
• Performs other related duties as assigned.

Interacts with:

• Clients
• Safe Horizon staff         

Qualifications:

High School Diploma/GED and two years experience working in residential facilities or relevant experience.

Computer skills a plus,

Required skills:

Excellent verbal communications skills are required.  Basic computer skills are preferred.  Strong customer service skills are a plus.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment 

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply 

Please follow this link to view complete EEO Law and complaint filing information:

http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf