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Donor Relations Coordinator

Posted by
The Neighborhood Academy
|
Pittsburgh, PA
New
|
Published 20 days ago

JOB DESCRIPTION

                                                                         September 2021

 

TITLE:                                  Donor Relations Coordinator

 

REPORTS TO:                      Assistant Head of School for Development

 

JOB STATUS:                       Exempt

 

JOB CATEGORY:                Regular Full-Time

 

SUB-CATEGORY:                Administrative

 

SUPERVISORY

RESPONSIBILITY:              None

 

PRIMARY PURPOSE:         

In collaboration with the Assistant Head of School for Development and the Development Team, the coordinator supports the department's goals and ongoing efforts to build and nurture long-term relationships with donors and to encourage lifetime support of the school. This position coordinates the implementation and management of a comprehensive donor relations program and assists in the following key areas: annual appeals, acknowledgements, correspondence, donor engagement including thank-you calls and scheduling appointments, donor engagement events, and other day-to-day needs of the department. The primary role of the Donor Relations Associate is to provide our donors with exceptional service and ongoing positive interactions with the school.

As a core primary purpose, all job positions are to maintain the mission and vision of The Neighborhood Academy.

 

NATURE AND SCOPE:

·        Review monthly lapsed donor reports and disseminate donor follow-up to appropriate staff, as needed. 

·        Assist with annual appeal and data, as needed.

·        Assist with donor tribute/acknowledgements.

·        Provide support for engagement events including assisting with managing RSVPs, responding to donor inquiries, and managing event briefing preparation.

·        Assist with development of reports and marketing materials.

·        Assist with all other new and ongoing stewardship as assigned by the Head of School for Development and Director of Development.

·        Manage a portfolio of annual giving donors.

·        Assist in growing United Way program.

·        Stay on top of trends and best practices in the stewardship/donor relations field.

·        Other duties as assigned


KNOWLEDGE / SKILLS / ABILIITES:

·        Strong IT skills, especially Microsoft Office (including Word and Excel)

·        Experience with donor software

·        Self-starting, highly motivated, take-charge personality.

·        Empathetic “people person” who understands the value of relationship building.

·        Excellent verbal, written communication and organizational skills.

·        Adaptable, flexible, teachable.

·        Open to new ideas and able to strategize and think creatively.

·        Moderate knowledge of development strategies

·        Excellent interpersonal skills and ability to build and maintain productive relationships.

·        Highly organized, motivated individual with the desire to provide the highest level of customer service to internal and external audiences.

·        High level of accuracy and attention to detail.

·        Contribute positively to a fast paced, priority shifting and cooperative work environment.

·        Demonstrate a sense of professionalism, tact, and discretion in handling confidential information.

·        Strong numeracy skills


EDUCATION / EXPERIENCE:

·        Bachelor’s degree in Marketing, Communications, English, Journalism or related fields.

·        Minimum of five years’ work experience with one year’s experience in non-profit development.

·        High level of phone/customer service experience and excellent oral and written communication skills.

·        Demonstrate a sense of professionalism

·        Federal FBI & Pennsylvania Criminal Background & Child Abuse Clearances


WORKING CONDITIONS:

·        General office environment

·        Lifting of up to 10 pounds

·        Travel up to 25% as needed, using own vehicle


DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee, who may be asked to perform other duties as required.

 

JOB DESCRIPTION

                                                                         September 2021

 

TITLE:                                  Donor Relations Coordinator

 

REPORTS TO:                      Assistant Head of School for Development

 

JOB STATUS:                       Exempt

 

JOB CATEGORY:                Regular Full-Time

 

SUB-CATEGORY:                Administrative

 

SUPERVISORY

RESPONSIBILITY:              None…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    October 4, 2021
  • Application Deadline
    September 24, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Entry level

Location

On-site
709 N Aiken Ave, Pittsburgh, PA 15206, USA

How to Apply

Please send cover letter and resume to:

Carolyn Sanford

Assistant Head of School for Development

The Neighborhood Academy

709 North Aiken Avenue

Pittsburgh, PA  15206

Email: carolyn.sanford@theneighborhoodacademy.org

Please send cover letter and resume to:

Carolyn Sanford

Assistant Head of School for Development

The Neighborhood Academy

709 North Aiken Avenue

Pittsburgh, PA  15206

Email…

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