Director of Human Resources & Administration

Job Type

Full Time


Details: Salary is commensurate with experience.



Start Date


Application Deadline



2001 Mississippi Ave., SE
United States


JOB TITLE: Director of Human Resources & Administration


REPORTS TO: Chief Executive Officer

PRIMARY FUNCTION: In keeping with the Mission Statement and Principles of Covenant House, the incumbent is responsible for developing, implementing and coordinating policies and programs encompassing all aspects of human resources, including employment, compensation, training, placement, staff planning and development, benefits, employee relations, and equal opportunity and affirmative action programs. Additionally, the incumbent serves as liaison to all external and internal vendors and partners.


Human Resources

• Manage the recruiting process ensuring the use of a variety of techniques and strategies. • Maintain and update the Personnel Policies and Procedures Manual. • Serve as consultant to the Executive Director on all matters concerning Human Resources Management. • Remain contemporary on Human Resource laws and regulations. • Prepare and manage the Human Resources Division Budget. • Prepare monthly reports for CHW and quarterly reports for CH Corporate. • Manage the administration of the Total Compensation Plan (TCP) and monitor the performance appraisal process. Conduct a salary survey as needed. • Manage the agency’s employee training and development efforts. • Administer employee benefits, including ensuring that all eligible employees receive them in a timely manner and ensuring that bills for benefits are accurate and prepared for payment in a timely manner. 

Also, periodically survey the market place to ensure benefits and competitive and that benefit materials are employee friendly. • Maintain the performance appraisal system. • Train supervisory staff on appropriate personnel guidelines. • Working with the Unemployment Trust track all unemployment claims and represents the Agency in appeals and hearings when needed. • Develop and maintain all Worker's Compensation procedures and records. • Assist the Division Directors and Managers in developing, communicating, and implementing the agency's personnel policies. • Maintain and update the Human Resources Information System (HRIS). • Manage personnel record keeping in compliance with Federal, State and local laws. • Maintain and update all Human Resources forms. • Conduct exit interviews and provide feedback to the Executive Director and Division Directors. • Develop and maintain an annual strategic plan for Human Resources, including action steps and quality assurance standards. • Track turnover, absenteeism, EEO statistics etc. • Investigate alleged acts of misconduct and inappropriateness. • Represent CHW before professional organizations and societies dealing with Human Resources. • Plan and implement the Annual Staff Day of Development, the Staff Summer Celebration and the Staff Holiday Celebration. • Perform other duties as assigned.

Administration, Facilities, and Information Technology

• Direct facility management and operations functions including property management, subtenants, vendors and contractors. • Direct administration services, including front desk and reception, donations, drop in services, and outreach. • Provide oversight of outsourced IT vendors that perform network administration, phone system management, and security systems management. • Manage relationships with all external partners of CHGW, attend and participate in meetings, cultivate working relationship, and serve as CHGW primary contact for information.


Competitive benefits package available and offered.

Level of Language Proficiency


1. Master’s Degree in human resources, business administration, or related discipline. 2. Certification in Human Resources (PHR or SPHR). 3. Minimum of ten years of progressively responsible work in Human Resources, business administration, facilities management, information technology or related field. 4. Non-profit leadership and direct service management experience highly desirable. 5. Minimum of eight years supervisory and leadership experience required with demonstrated competency in strategic planning and organizational development. Must also possess at least two (2) years of experience in the management or supervision of child welfare personnel and programs 6. Ability to work a flexible schedule and be available by telephone at all times. 7. Must have a valid License, with a driving record acceptable to the agency’s insurance carrier. 8. Must be able to successfully obtain the following – FBI background check, police clearance, child protection registry check, First Aid & CPR certification, and medical clearance. 9. Experience with Paylocity HRIS/payroll system highly preferred


• Excellent communication skills, both oral and written, with excellent interpersonal skills • Excellent computer skills including Microsoft Office and HRIS/Payroll systems, particularly Paylocity. • Strong organizational, prioritization and problem solving skills • Strong analytical abilities to collect data, conduct benchmarking and provide executive recommendations and reporting • Able to perform well in a team-oriented environment • Demonstrated ability to maintain confidentiality and use good judgment and discretion handling sensitive issues.


• Constant interaction with a variety of people • Considerable concentration. • Frequent interruptions. • Moderate noise level. • Moderate sitting and standing, eyestrain and walking. • Light lifting.

Professional Level


Minimum Education Required

Master's degree

How To Apply

Please submit cover letter detailing experience with resume to NO PHONE CALLS.