Financial Aid Assistant/College Assistant (Part-time)

The CUNY School of Professional Studies:

CUNY SPS provides online and on campus degree and certificate programs that meet the needs of adults who are looking for a seamless way to finish or transition into a bachelor’s degree, earn a master’s degree or certificate in a specialized field, advance in the workplace, or change careers.

Home to the first fully online degree programs at the City University of New York, CUNY SPS offers fully accredited online degree and certificate programs for students who want the flexibility and convenience of online education.

The Office of Financial Aid assists students with the financial aid process and provides information on types of aid, application processes, and eligibility requirements. Reporting to the Director of Financial Aid, the Financial Aid Assistant will support all processes that enable students to receive aid and maintain enrollment at the School.

Duties and Responsibilities:

• Assist in processing financial aid applications, compile and verify data, and provide information on rules and regulations to students.
• Assist in compiling data and preparing federal and state financial aid reports.
• Assist in advising students and parents of financial aid matters including deadlines, procedures, types of available aid and factors determining need.
• Assist in updating and maintaining financial aid files; input and verify financial aid data into computer.
• Respond to financial aid related inquiries in a polite and professional manner to ensure the highest level of student satisfaction.
• Collaborate with the TAP Coordinator.
• Other duties as assigned.

Minimum Qualifications:

• High school diploma/GED

Preferred Qualifications:

• A Bachelor’s degree, or currently pursuing Bachelor’s degree.
• Prior financial aid experience.
• Excellent written communication and interpersonal skills.
• Ability to generate and work on reports.
• Ability to work both independently and as part of a team.
• Ability to work collaboratively in a team environment
• Ability to be focused and efficient, but also flexible when working on multiple projects.
• Ability to maintain confidentiality.