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College Retention Specialist

Posted by
Queens Community House
|
New York, NY
New
|
Published 8 days ago

 

Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for Children and Youth, Adults and Families, and Older Adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We welcome amazing individuals who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to change lives.

 We are seeking a qualified College Retention Specialist with a strong commitment to higher education to work in our College Access & Success Program (CASP). CASP supports students who have the desire and potential to earn a degree, but lack the support structures necessary to navigate the college application process, make a responsible school choice, succeed in college and prepare for a meaningful career. 

The ideal candidate will possess an extensive knowledge of the college admissions and financial aid processes as well as be detail oriented, a creative problem solver, consistent with follow-through and plan carefully in order to ensure strategic use of time. They will carry a caseload of community college students to help them persist and graduate from college.

Responsibilities:

  • Manage a caseload of 40-50 continuing college students demonstrating college persistence of two years or more.
  • Support students through semester to semester matriculation process by executing college retention strategies to ensure students persist and met academic success benchmarks to degree completion.
  • Proactively provide weekly check-ins with active college students to ensure successful completion of courses through in –person meetings and follow-up phone/email communication.
  • Connect students to on-campus resources and activities as needed.
  • Maintain good relationships with major offices (Admissions, Financial Aid, Bursars, Career Services, Opportunity Programs, and Support Services (i.e. Single Stop).
  • Weekly usage of Google Docs forms to record and track students’ academic progress, risk factors, solutions and benchmarks.
  • Maintain updated knowledge of the City University of New York (Application Process, College Calendars, Program, Policies) FAFSA and TAP.
  • Provide on-campus academic advising for students and accompany them to the relevant services on campus.
  • Provide and communicate resolutions to barriers within the parameters of the program, impending student’s enrollment, registration, and matriculation with Program Director.
  • Implement student re-entry strategies to ensure students re-entering degree programs are provided with what they need to do so successfully in consultation with Director.
  • Participate in monthly student progress meetings with CASP Team and LTW Sites.
  • Create and facilitate special monthly events for new and currently enrolled students as well as alumni. 
  • Administer Eskolta self-assessment and feedback tool to college students on soft skills attainment.
  • Create and support program branding using various social media platforms.
  • Effectively support students who have been referred to CASP with financial aid, and college enrollment.
  • Create and facilitate college readiness workshops and CASP informational sessions at LTW sites.
  • Attend all college related events at LTW sites (College Application Week, College Fairs, campus tours of partner colleges) for purposes of engagement and recruitment.
  • Other duties and special projects as assigned. 

 Qualifications:

  • Bachelor’s degree required; Master’s degree in Social Work, Counseling or related field preferred.
  • Minimum of two years’ experience with young adults in a college setting with a documented track-record of success.
  • Experience working with a culturally diverse population, particularly in traditionally under-served communities.
  • Extensive knowledge of the college admissions and the financial aid process; including an understanding of requirements, forms and college opportunity programs.
  • Strong networking, communication, influencing and negotiating skills.
  • Must have experience developing and facilitating group workshops.
  • Demonstrated ability to plan and execute special events.
  • Demonstrated initiative, teamwork, creativity, flexibility and follow-through with strong organizational skills.
  • Ability to thrive in a fast-paced, entrepreneurial environment; flexible, able to work autonomously as well as take direction as needed.
  • Maturity, humility, strong work ethic, sense of humor, and “roll-up-my-sleeves” attitude.
  • Willingness to serve as a team player and implement program wide discipline and culture systems.
  • Focused on results – a flexible thinker who understands the chief metric is student achievement.
  • Practice time management and ethical conduct.
  • Ability to work in a team-oriented environment and multi-task. 

Additional Details: 

This position is available immediately. Queens Community House offers a competitive salary commensurate with experience and a comprehensive benefits package. The benefits package includes medical/dental/vision offerings, life insurance, flexible spending accounts and a 403b plan. We value health and wellness too and as such staff can earn up to 27 annual leave days (17 to start), 12 sick days, and enjoy most federal holidays off. Staff can also take advantage of an array of professional development opportunities.

As of August 16, 2021, all Queens Community House new hires (who are not currently employees of Queens Community House) must provide either proof of COVID-19 vaccination or evidence of having received one-dose of the two-dose vaccination prior to beginning their employment unless they have been granted a reasonable accommodation for religious or medical reasons. 

 

Queens Community House, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. 

Drug-Free Workplace. 

 

Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for Children and Youth, Adults and Families, and Older Adults. Our…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    September 30, 2021
  • Education
    4-Year Degree Required

Level of Language Proficiency

 

Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for Children and Youth, Adults and Families, and Older Adults. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We welcome amazing individuals who have diverse backgrounds and experiences, are inspired by our mission and are highly motivated to change lives.

 We are seeking a qualified College Retention Specialist with a strong commitment to higher education to work in our College Access & Success Program (CASP). CASP supports students who have the desire and potential to earn a degree, but lack the support structures necessary to navigate the college application process, make a responsible school choice, succeed in college and prepare for a meaningful career. 

The ideal candidate will possess an extensive knowledge of the college admissions and financial aid processes as well as be detail oriented, a creative problem solver, consistent with follow-through and plan carefully in order to ensure strategic use of time. They will carry a caseload of community college students to help them persist and graduate from college.

THIS ROLE IS NOT REMOTE.

Responsibilities:

  • Manage a caseload of 40-50 continuing college students demonstrating college persistence of two years or more.
  • Support students through semester to semester matriculation process by executing college retention strategies to ensure students persist and met academic success benchmarks to degree completion.
  • Proactively provide weekly check-ins with active college students to ensure successful completion of courses through in –person meetings and follow-up phone/email communication.
  • Connect students to on-campus resources and activities as needed.
  • Maintain good relationships with major offices (Admissions, Financial Aid, Bursars, Career Services, Opportunity Programs, and Support Services (i.e. Single Stop).
  • Weekly usage of Google Docs forms to record and track students’ academic progress, risk factors, solutions and benchmarks.
  • Maintain updated knowledge of the City University of New York (Application Process, College Calendars, Program, Policies) FAFSA and TAP.
  • Provide on-campus academic advising for students and accompany them to the relevant services on campus.
  • Provide and communicate resolutions to barriers within the parameters of the program, impending student’s enrollment, registration, and matriculation with Program Director.
  • Implement student re-entry strategies to ensure students re-entering degree programs are provided with what they need to do so successfully in consultation with Director.
  • Participate in monthly student progress meetings with CASP Team and LTW Sites.
  • Create and facilitate special monthly events for new and currently enrolled students as well as alumni. 
  • Administer Eskolta self-assessment and feedback tool to college students on soft skills attainment.
  • Create and support program branding using various social media platforms.
  • Effectively support students who have been referred to CASP with financial aid, and college enrollment.
  • Create and facilitate college readiness workshops and CASP informational sessions at LTW sites.
  • Attend all college related events at LTW sites (College Application Week, College Fairs, campus tours of partner colleges) for purposes of engagement and recruitment.
  • Other duties and special projects as assigned. 

 Qualifications:

  • Bachelor’s degree required; Master’s degree in Social Work, Counseling or related field preferred.
  • Minimum of two years’ experience with young adults in a college setting with a documented track-record of success.
  • Experience working with a culturally diverse population, particularly in traditionally under-served communities.
  • Extensive knowledge of the college admissions and the financial aid process; including an understanding of requirements, forms and college opportunity programs.
  • Strong networking, communication, influencing and negotiating skills.
  • Must have experience developing and facilitating group workshops.
  • Demonstrated ability to plan and execute special events.
  • Demonstrated initiative, teamwork, creativity, flexibility and follow-through with strong organizational skills.
  • Ability to thrive in a fast-paced, entrepreneurial environment; flexible, able to work autonomously as well as take direction as needed.
  • Maturity, humility, strong work ethic, sense of humor, and “roll-up-my-sleeves” attitude.
  • Willingness to serve as a team player and implement program wide discipline and culture systems.
  • Focused on results – a flexible thinker who understands the chief metric is student achievement.
  • Practice time management and ethical conduct.
  • Ability to work in a team-oriented environment and multi-task. 

Additional Details: 

This position is available immediately. Queens Community House offers a competitive salary commensurate with experience and a comprehensive benefits package. The benefits package includes medical/dental/vision offerings, life insurance, flexible spending accounts and a 403b plan. We value health and wellness too and as such staff can earn up to 27 annual leave days (17 to start), 12 sick days, and enjoy most federal holidays off. Staff can also take advantage of an array of professional development opportunities.

As of August 16, 2021, all Queens Community House new hires (who are not currently employees of Queens Community House) must provide either proof of COVID-19 vaccination or evidence of having received one-dose of the two-dose vaccination prior to beginning their employment unless they have been granted a reasonable accommodation for religious or medical reasons. 

 

Queens Community House, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. 

Drug-Free Workplace. 

 

Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse population of Queens through a broad network of programs and services for…

Location

Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
New York, NY, USA

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