Case Manager-Manhattan Outreach Consortrium

Job Type

Full Time



Application Deadline



198 East 121st Street
New York
United States


The Center for Urban Community Services (CUCS), a national leader in the development of effective housing and service initiatives invites applications for the Case Manager position on the Manhattan Outreach Consortium’s CUCS team. CUCS is the lead support agency in the Manhattan Outreach Consortium (MOC). MOC is a coalition of three neighborhood-based organizations working together with homeless people living on Manhattan streets. MOC and the CUCS team are expanding to provide more comprehensive services to people staying on the street.


The Case Manager will be responsible for responding to 311 calls regarding street homeless individuals as well as engaging street homeless to find unique solutions to their immediate needs and paths to housing1. The Case Manager will utilize a harm reduction approach emphasizing meeting clients “where they are at” without judgment or coercion. The Case Manager will work with a diverse range of clients including substance users, people with mental illnesses, and people involved with the criminal justice system. The Case Manager will work within an interdisciplinary team of Case Mangers, Social Workers and Psychiatrists. Four overnight shifts a year are required to count homeless sleeping on the street.


  • Must have valid driver’s license.
  • BA plus 2 years direct service experience with indicated populations, BSW and 1 year, or HS diploma and 6 years direct service experience with indicated populations. Note: For every 30 college credits earned, 1 year of experience may be reduced from the requirement for applicants without full degrees.
  • Must be able to work effectively as part of a team.
  • Relevant experience working with population served by the program preferred.



  • Applicants will only be considered for positions they apply for.
  • CUCS is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind


Level of Language Proficiency

Applicants who speak Spanish will be prioritized

Professional Level


Minimum Education Required

High School

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