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Office / General Manager for a Dog Rescue

Posted by
Wags & Walks
|
Los Angeles, CA
New
|
Published 17 days ago

ABOUT US

Wags & Walks is a 501c3 nonprofit dog rescue in Los Angeles. We are a community of dog lovers working to promote shelter dogs as the best dogs in the world through advocacy of our unique family-friendly foster and adoption programs.


SUMMARY

The General Manager / Office Manager is responsible for overseeing the daily office and administrative functions of the Wags & Walks adoption center. This job requires an outgoing, enthusiastic and highly organized person to be the face of our organization. 

The ideal candidate has worked in people management positions in the past, especially in the retail, restaurant or in a fast paced office environment. The person in this position will do a number of customer service, sales and administrative tasks, as well as keep the center clean and safe, assist any and all teams as needed, and provide guidance and feedback to the Wags & Walks leadership team.

This is a full time position exempt position, and the General Manager / Office Manager must have open availability.


DUTIES & RESPONSIBILITIES

  • Work to maintain the flow of traffic during operating hours, greet visitors and direct them to the appropriate person and location.
  • Responsible for opening and/or closing the adoption center. 
  • Answer phones, take messages and handle all administrative duties in a timely manner.
  • Provide support to all of our various teams both directly and indirectly: animal care, adoptions, foster, volunteers, medical and administrative.
  • Receive deliveries, stock shelves, manage inventory and the reception and adoption areas are neat, presentable and stocked with supplies at all times. 
  • Assist adopters and fosters by answering their initial questions and starting them with the application processes.
  • Scan, save and appropriately file all vet, shelter, and adoption related paperwork for each dog.
  • Comfortable selling and restocking our retail store, ideally someone who has had retail/sales experience in the past can take over this entire function of our organization. 
  • Ensure the adoption center is always extremely clean, safe and organized.


QUALITIES

  • Must be a dog lover and possess some knowledge of basic dog behavior and needs. Must be willing to get hands dirty, be flexible and reliable. 
  • Must have excellent customer service experience, proven attention to detail, good organizational and time management skills.
  • Must be a team player and have a positive attitude. Personable, professional, upbeat and energetic.
  • Ability to communicate skillfully and effectively with a diverse community in a professional, pleasant, respectful manner and use good judgement.
  • Must be gritty, exceptional with people and exhibit a calm demeanor during periods of stressful situations. 


QUALIFICATIONS

  • Must have at least 3-5 years of experience in a similar or comparable position.
  • Must be able to sit at a desk in front of a computer for several hours. Constantly operates a computer and other office machinery.
  • Must be able to lift up to 50 lbs to help move kennel crates, dog food, and other supplies.
  • Must have proficiency with computers including word, excel, slack and google docs. Ability to learn new technology quickly. 
  • Must have a current and valid California Driver’s License. 
  • Must be able to work a flexible schedule that includes evenings and weekends.

ABOUT US

Wags & Walks is a 501c3 nonprofit dog rescue in Los Angeles. We are a community of dog lovers working to promote shelter dogs as the best dogs in the world through advocacy of our unique family-friendly foster and adoption…

Details at a Glance

  • Time Commitment
    Full Time Schedule

Salary

$40,000 - $50,000Depending on experience.

Benefits

Wags & Walks proudly offers generous benefits to all full time employees. This includes, paid time off, health insurance, dental insurance, as well as vision insurance.

Wags & Walks proudly offers generous benefits to all full time employees. This includes, paid time off, health insurance, dental insurance, as well as vision insurance.

Location

On-site
2236 Federal Ave, Los Angeles, CA 90064, USA

Apply to This Job

Instructions:

Please submit a resume, along with a personalized cover letter detailing why you are excited about this position, our mission and why you would be the best fit for the role. Applicants without a cover letter will not be considered.

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