Community Organizer (Housing Counseling and Civic Engagement)

Job Type

Full Time




San Francisco
United States




Job Summary: The Community Organizer assists the Civic Engagement Team in achieving objectives related to civic engagement efforts and provides housing counseling to tenants through community education and outreach. The position organizes and empowers tenants on housing advocacy and tenant rights issues by providing education and technical assistance to the Community Tenants Association (CTA).


Full-time, Nonexempt


Chinatown, San Francisco


Monday through Friday, flexible work hours needed, and some weekend and evenings


DOE; Comprehensive benefits

The Organization: A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We manage 29 affordable housing buildings serving over 2,800 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

Job Responsibilities:

  • Assist the Civic Engagement team in achieving strategic objectives for civic engagement efforts and promote civic engagement dialogues in the low-income community.
  • Develop and maintain positive working relationships with tenant groups and community agencies and work collaboratively to maximize civic engagement and voter turnout.
  • Coordinate work with Department of Building Inspection (DBI) code enforcement staff to maintain good condition of buildings.
  • Perform intake on and provide housing counseling to low-income tenants (primarily monolingual Chinese-speaking) by assessing housing problems, answering questions, providing information and education, offering support or translation services, and making referrals.
  • Maintain and keep current a system of tracking and reporting housing counseling casework and conduct follow-up work on individual cases.
  • Collect and disseminate subsidized housing information and opportunities (including translation of relevant information) to tenants.
  • Educate tenants on their rights through housing counseling and workshops.
  • Conduct meetings, workshops and provide community education, outreach material (including translation of relevant materials) to tenant groups, community members and city agencies on housing issues such as rent laws, tenant rights, proper eviction proceedings, current housing legislation, state initiatives, etc.
  • Provide staffing support and translation services to CTA in areas including but not limited to: organize and empower tenants on tenant rights and community advocacy; educate tenants on community issues; coordinate meetings, events and activities.
  • Develop leadership with CTA by providing training in organizing, public speaking, and other leadership development skills.
  • Work with program staff to coordinate CTA input and support on other community related issues such as land use, transportation, public improvement, and community facilities, etc.
  • Work with City Departments (i.e., Health Dept., DBI, DA, Board of Supervisors) and community organization on program issues.
  • Actively participate in city-wide efforts to further the goals and benefits for the community.

Knowledge, Skills, and Experience:

  • Bachelor’s degree or equivalent experience in social service, sociology, psychology, or related field.
  • Bilingual and bi-literate in Chinese and English strongly preferred.
  • Basic word processing, excel spread sheet.

Minimum Qualifications:

  • Strong public speaking and interpersonal skills, with the ability to conduct workshops and meetings in English and Cantonese.
  • Familiarity with and sensitivity to low-income immigrant neighborhoods and issues relevant to the community.
  • Ability to speak fluently in Cantonese.
  • Creative and comprehensive problem-solving skills.
  • Ability to be flexible and perform variety of activities.
  • Good listening skills and ability to exercise patience.
  • Ability to work independently as well as in team structure.
  • Commitment to comprehensive vision of community development and improving the life for low-income people. 

Preferred Qualifications:

  • Experience or familiarity with the Chinatown neighborhood.
  • Familiarity with Chinese software program.
  • Two (2) years experience in non-profit agency serving low-income clients.


Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

To Apply:

Please click on the link below or visit our website to complete an online application.