Job Type

Full Time



Start Date


Application Deadline



United States


The Case Supervisor provides professional staff support to CASA volunteers ensuring that children involved with the CASA program receive sound advocacy and early permanency planning. The Case Supervisor is responsible for the coordination, coaching and support of all volunteers and case activities. The Case Supervisor will develop and maintain professional relationships with all interested parties including the judge, the court staff, the lawyers, the volunteers and the state and community agencies.


A Case Supervisor should have the following skills and experience:

  • A bachelor's degree is required, a Master's degree in Social Work is preferred.
  • Experience in social work, psychology, or other related field is preferred as well as previous experience with advocacy, children's rights, the state Child Welfare organization or the court system.
  • Experience working with volunteers is preferred.
  • The ability to communicate with, coach, and empower volunteers to be effective in their roles.
  • The ability to work cooperatively with different types of personalities.
  • Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect given preference.
  • Commitment to Bergen County CASA's goals and mission
  • Organizational skills and strong written and oral communications skills.


The Case Supervisor is hired by the Executive Director of the program. The Case Supervisor reports directly to the Program Manager who is responsible for his/her performance evaluations jointly with the Executive Director.


A. Case Activity

  1. Investigate Case files to select and initiate orders for case assignment.
  2. Respond to orders when assigned by Judge or any interested party.
  3. Match CASA case with appropriate volunteer
  4. Keep necessary records as described by our record management procedures both on paper and in the electronic database.
  5. Attend court hearings and Child Placement Review Board hearings when appropriate.

B. Volunteer Support

  1. Support and coach volunteers by providing assistance and consultation to ensure that children involved with the CASA program receive sound advocacy and early permanency planning.
  2. Make a minimum of a bi-weekly contact with each volunteer advocate and each Peer Coordinator.
  3. Receive a monthly log from each volunteer advocate and quarterly case update log from each Peer Coordinator.
  4. Keep necessary and appropriate volunteer case records in accordance with our record management procedures.
  5. Accompany volunteers to court, meetings, and visitations when appropriate.
  6. Participate and assist with volunteer evaluations.

C. Volunteer Training

  1. Assist with volunteer recruiting, screening and interviewing.
  2. Assist with development and compilation of training materials, follow National CASA training curriculum.
  3. Assist with training of volunteers and be prepared to assess trainees throughout training.
  4. Assist with securing guest speakers for CASA in-service trainings and attend in-service trainings.

D. Program Activities

  1. Attend all available conferences and workshops for the development of programs for volunteers.
  2. Assist in orientation of new staff, interns, and volunteer office help.
  3. Participate in staff meetings.
  4. Assist in volunteer appreciation events and all special fundraising events.
  5. Offer constructive feedback to improve and advance the CASA organization.


We are an EEO employer.  

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please send cover letter and resume to:

Applicants are encouraged to apply as early as possible. Screening and selection processes may commence prior to this posting’s closing date in order to fulfill business needs.

No phone calls please.