WHO WE ARE:
ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups — from presidential candidates to environmental organizations — build people-powered movements.
If you’ve ever given online to a Democratic candidate or progressive organization, chances are you’ve used our software. We’re a tech-nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.
The primary focus of this role is to be the go-to technical resource for ActBlue staff, who work remotely across the country and in ActBlue offices in Davis Sq, Somerville. This involves providing high-touch support to our org executives, oversight of the physical office space and providing day-to-day end user support. You will handle SAAS administration, monitoring of and improvements to IT processes, and ownership of IT-related projects.
The Senior Desktop Support role will report to the IT Manager. You will also be tightly connected to Security, who you’ll be working with on implementation of security related projects, HR to refine onboarding and offboarding automations and other dept. leads on specific application rollouts and assisting with projects related their depts. tech needs.
WHAT YOU WILL DO:
WHAT YOU BRING:
OUR ENGINEERING VALUES:
LOCATION AND COMPENSATION:
ActBlue’s headquarters are located in Davis Square in Somerville, MA, just a few blocks from Boston’s MBTA Red Line train. This posting is for a full-time, in office, salaried position based in Somerville, MA.
In the short term: Due to COVID-19, we have shifted our entire staff to fully remote until January 2022. ActBlue is equipped to have you onboard and begin employment remotely from your home office if you are hired for this role. If working out of our ActBlue offices in Somerville long-term will entail relocation for you, we will work with you directly to make sure you’re able to relocate in a reasonable time frame once ActBlue resumes standard in-office work patterns.
We offer a competitive salary and a generous compensation package, which includes commuter benefits or home office stipend; fully paid and trans-inclusive health, dental, and vision insurance; an employer-sponsored 401k contribution plan; a generous professional development stipend; three months paid parental leave for all genders, adoptions included; and a flexible time off policy.
Women, people of color, LGBTQIA2S+ individuals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.
ActBlue cannot at this time sponsor work visas.
WHO WE ARE:
ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by…