Director of Finance and Operations

Job Type

Full Time




1828 L Street, NW
Suite 660
United States


The Director of Finance and Operations is the chief financial officer for PFLAG National. The Director of Finance and Operations directs the department of finance and operations in establishing and conducting processes to ensure both the short- and long-term fiscal health and accountability of PFLAG. The Director of Finance and Operations serves as a leader in the organization, working closely with the executive director, the program directors, the board of directors, and the board finance committee to fulfill the mission of PFLAG National.

Specific Duties and Responsibilities:

Financial Accounting, Analysis, Planning, and Reporting:

  • Develop and maintain timely and accurate financial statements and reports, at both the organizational and program levels.
  • Develop, implement, and ensure compliance with internal financial and accounting policies and procedures.
  • Prepare all supporting information for the annual audit and IRS Form 990, and coordinate audit and tax work with the board audit committee and the external auditors.
  • Develop and maintain accounting systems for cash management, accounts payable, accounts receivable, investments, and other balance sheet accounts.
  • Ensure timely reconciliation of revenue and expense accounts. 
  • Prepare the annual budget and mid-year forecasts in consultation with the executive director, program directors, the board treasurer, and the board finance committee.
  • Assist the development director and program directors in the preparation of budgets and financial reports for funders and other external parties.
  • Manage banking, credit card, and investment relations and reconciliations.
  • Monitor board-designated reserve funds and other restricted funds.

Payroll and HR:

  • Oversee all payroll and HR functions to ensure that employees are paid in a timely and accurate manner and receive all appropriate benefits.
  • Oversee on-boarding of new employees and ensure that all appropriate wage, tax, and benefit information is provided to employees, benefit providers, and taxing authorities.
  • Manage employee benefits plans and ensure compliance with reporting requirements.
  • Ensure compliance with all payroll tax and reporting requirements.

Risk Management:

  • Monitor risk management policies and procedures to ensure that organizational risks are minimized.
  • Advise the executive director and the board on appropriate insurance coverage, and ensure that it is maintained and that applicable reports are filed.

Organizational Administration and Staff Supervision:

  • Supervise the work of one or more staff members in the department of finance and operations.
  • Coordinate with staff members in other departments who perform administrative, IT, or other tasks related to PFLAG operations.
  • Oversee the administrative functions of the organization, including information technology, facilities management, workplace safety, records management, and furnishings and equipment.
  • Ensure compliance with all leases, contracts, and other financial commitments.
  • Monitor relevant federal, state, and local legislation (employment standards, registration for charitable solicitations, occupational health and safety, etc.) to ensure that PFLAG is in compliance.


  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree or equivalent experience.
  • Five years of progressively responsible finance experience, preferably in a nonprofit setting.
  • Solid knowledge of nonprofit accounting standards and experience in all accounting operations.
  • Thorough understanding of and respect for professional and financial ethics.
  • Excellent interpersonal, analytical, organizational, and management skills.
  • Excellent oral and written communication skills.
  • Strong applied computer skills, with solid understanding of nonprofit financial software.
  • Enthusiastic support of PFLAG’s strategic vision, mission, and goals.

PFLAG is an equal opportunity employer:


PFLAG National salaries are competitive with market rates in the nonprofit sector. PFLAG National provides excellent benefits, including generous leave policies; medical, dental, and vision insurance coverage; 403b retirement plan; and more.

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

To apply, please send a resume and thoughtful cover letter to Kathlyn Taylor Gaubatz, Interim

Executive Director. These items can be emailed, as PDFs, to Joellen Shiffman, Executive Office

Administrator, at