Regional Operations Associate

The Operations Associate will play a crucial role in the day-to-day operations of Share My Meals, focusing on logistics, coordination of food recovery and distribution activities as well as equipment inventory management. This will include being the liaison with drivers, volunteers, food donors and recipients. 

The ideal candidate should be highly organized, possess strong communication skills, and have a passion for making a positive impact in the community.

Responsibilities and Duties: 

Manage Meal Recovery Logistics and Daily Operations

• Plan and ensure the daily operations of the meal recovery program 
• Prepare daily work such as schedules
• Schedule and dispatch drivers/volunteers with necessary equipment to appropriate locations according to predetermined schedules, partners' requests, or immediate needs
• Reach out to volunteers for scheduled slots 
• Organize the timely and accurate delivery of food to designated locations.
• Ensure that the food safety protocol is respected in all aspects of operations
• Foster strong relationships with food donors, partner organizations, and volunteers
• Manage the delivery equipment including the container tracking system
• Train volunteers on the SMM technology 

Communication and Reporting 

• Communicate effectively with internal teams to coordinate and streamline operations.
• Communicate with the Operations/Program team to resolve problems, requests for services or equipment
• Compile and update reports on key operational metrics.
• Update database and platform with relevant information 
• Provide regular feedback to leadership on the status of operations and any challenges or opportunities.

Support special projects and initiatives as needed

Qualifications and Skills:

• Excellent interpersonal skills to build strong relationships with food donors, volunteers, food recipients and other potential partners.
• Effective communication, including speaking, writing and active listening.
• Able to give and receive feedback from a variety of channels
• Collaboration and teamwork skills, including working as part of a cross-functional team
• Ability to take initiative and work independently on projects 
• Ability to work collaboratively in a fast-paced environment.
• Good time management, prioritization, and multitasking abilities
• Planning capabilities and attention to detail
• Able to demonstrate empathy and flexibility
• Ability to learn and use new technology and excellent EXCEL skills
• Proficient with Google Suite 
• Experience with Salesforce is a plus
• Proficient with conversational Spanish (preferred)

Reporting to: Operations Director 

Job Type: Full time

Pay: $55,000-60,000 

Education: Bachelor’s (preferred)

License/Certification: Driver’s License and vehicle access (required)

Work Location: Remote with the ability to travel within northern NJ. Will be required to travel to Princeton, NJ for initial training and then periodically. Organization Website: sharemymeals.org

To Apply: If you possess these qualifications and are eager to join a mission-driven organization dedicated to fighting food insecurity, we encourage you to apply. Interested candidates should submit the following materials confidentially as a separate PDF attachment in one email to smm-search@sharemymeals.org:

• Cover letter expressing interest in Share My Meals and indicating your relevant experience and how it relates to the position 
• Current resume 
• References will be requested for qualified candidates

Applications will be received until August 31.