Talent & Human Resources Associate

Posted by
Published 13 days ago

ERS is a national non-profit that partners with district, school, and state leaders to transform how they use resources (people, time, technology, and money) so that every school prepares every child for tomorrow, no matter their race or income. We are a highly regarded and well-established organization with fifteen years of field leadership and maintain a strong entrepreneurial spirit that embraces teamwork and innovation.

ERS is seeking a Talent & Human Resources Associate to join our growing team. This new position will focus on talent acquisition – including full-cycle candidate recruitment – as well as contribute to developing and refining talent systems and processes. This hire will bring creativity in building candidate pipelines, high-touch customer service in partnering with hiring manager and teams, and a commitment to integrating inclusive and equitable practices into the ways that ERS recruits, hires, and supports our most important resource --- our people.


  • Lead all aspects of talent acquisition for ERS’ open positions, inclusive of sourcing and screening candidates, collaborating with hiring managers to write job descriptions, and managing the end-to-end hiring process for positions across the organizational chart and functional areas.
  • Prepare for and manage the seasonal nature of ERS program role hiring, ensuring adequate resources and support for recruitment-heavy times of the year.
  • Partner with internal hiring managers and teams on their open positions, taking a consultative approach and affirming inclusion and equity-centered protocols at each stage of the hiring process.
  • Develop, maintain, and refine tools used in hiring, inclusive of interview questions, evaluation rubrics, candidate assignments, reference check forms, and others. 
  • Serve as primary point of contact with candidates, ensuring that candidates feel informed and valued throughout the hiring process.
  • Drive year-round candidate pipeline building and employer brand awareness through external partnerships, recruitment fairs, and other opportunities to engage prospective candidates. Pursue and maintain partnerships with organizations that will support a high quality, diverse pipeline such as undergraduate and graduate institutions, Teach For America’s Collective, EduColor, and other affinity and professional groups. 
  • Maintain and continuously improve Jazz HR applicant tracking system. Analyze talent acquisition data and metrics to inform recruitment and hiring process strategy.
  • Serve as a knowledgeable expert on all ERS positions in order to effectively understand candidate profiles and convey information about ERS’ jobs to partners, prospects, and candidates.
  • Serve as the primary point of contact for the New Hire Orientation (NHO) process. Oversee all logistics related to NHO, inclusive of calendaring, communications, session materials, meeting and event planning. As needed, participate in and lead onboarding sessions.
  • Staff the HR/Talent phone line and respond to staff requests as needed.
  • Contribute to the continuous improvement to systems and processes for total people management, inclusive of employee portal, performance management, employee surveys, and internal communications tools.
  • Demonstrate and steward ERS’ mission and values, helping to build a positive team culture and work environment centered in diversity, belonging, equity, and inclusion.


The Talent & HR Associate position calls for a collaborative, flexible, and service-oriented professional with at least 2 years of recruitment experience. Strong candidates will possess demonstrated knowledge of inclusion and equity-centered hiring processes, as well as creativity and dedication to building diverse candidate pools. They will be systems-minded, analytical, and leverage technology and tools to achieve desired results. Ideally, they will bring knowledge of other talent and human resources systems and processes and an understanding of total talent management.

The strongest candidates will thrive in a collegial and fast-paced environment that values teamwork, candor, learning, work-life balance, service, and impact. They will bring a growth-mindset to their professional development and welcome feedback on their performance. They are excited to join a growing organization and play a meaningful role in hiring and supporting staff. Above all, they will bring enthusiasm for ERS’ mission, and an authentic commitment to racial equity in education and building an inclusive and equitable organization. 

In terms of performance and personal competencies required for the position, we would highlight the following:

  • Relationship Building and Service Orientation: Strong candidates will have a warm, empathetic, and authentic personality that translates to building connections with both internal and external stakeholders. They will bring a positive and consultative approach to supporting internal clients and working across teams. They listen well, proactively communicate, and ensure that others feel valued in all interactions. They are passionate about candidate experience.
  • Task and Project ManagementStrong candidates will be adept at managing multiple workstreams and drive projects and tasks to desired results. They are planful, organized, and leverage technology and tools to keep work on track. They are proficient using applicant tracking systems and MS Office programs.
  • Commitment to Diversity, Belonging, Equity, and Inclusion: Strong candidates will have an understanding and recognition of systemic racism and a commitment to eliminating systemic inequities in education and within ERS. They will actively work to institute talent systems, processes, and policies that promote transparency, equitable access to resources, and a culture of diversity, belonging, and inclusion.
  • Initiative and Adaptability: Strong candidates identify what needs to be done and takes action independently. They approach challenges with curiosity and are motivated to continuously find ways to make their work more efficient and effective. They bring a growth-mindset and flexibility to navigating new situations, especially in a high-growth, fast-paced environment.
  • Accountability and Follow-Through: Strong candidates hold themselves and others to accountable to deadlines, deliverables, and outcomes. They take their work seriously and understand how it fits into the larger operations of an organization. They follow-through on commitments, maintain confidentiality with sensitive information, and takes responsibilities for producing high-quality work.

ERS is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, ancestry, pregnancy, or military service.

We value diverse teams and the unique talents each member brings. In that light, we encourage candidates that have life experiences similar to those of the children, teachers, and leaders in the districts we serve to apply. The value we place on diverse teams is mirrored by our commitments to foster and sustain an inclusive culture. We regularly evaluate our organization's processes and policies through the lens of equity and inclusion, and we provide opportunities for individual and organizational learning about equity, inclusion, and diversity.

We view these commitments as essential to our work with each other and our district partners, as we seek to drive equity and excellence for all students through school system transformation.

ERS is a national non-profit that partners with district, school, and state leaders to transform how they use resources (people, time, technology, and money) so that every school prepares every child for tomorrow, no matter their race or income…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    July 31, 2021
  • Professional Level


Benefits of Working at ERS

  • Opportunity for impact: ERS works with some of the largest, most influential and innovative districts in the country to truly transform their practices. Your work will change the lives of thousands of students.
  • Entrepreneurial spirit: As a small organization, we are continuously improving, and we encourage innovative ideas, honest feedback, and constant learning.
  • Collaborative work environment: We do most of our work in teams. We bring our collective wisdom and expertise to everything we do, often tapping the expertise and leadership of colleagues across the organization.
  • Healthy work/life balance: We support every member of the ERS team in integrating meaningful work and professional growth with a healthy personal life throughout their career.

Benefits of Working at ERS

  • Opportunity for impact: ERS works with some of the largest, most influential and innovative districts in the country to truly transform their practices…


Temporarily Remote
Work must be performed in or near Watertown, MA
Associated Location
480 Pleasant St, Watertown, MA 02472, USA
Suite C-200

How to Apply

Please submit your resume and thoughtful cover letter via our Careers Page.

Please submit your resume and thoughtful cover letter via our Careers Page.

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