47-01 111th Street
Position Title: Manager of Explainers
Department: Alan J. Friedman Center for the Development of Young Scientists
Reports to: VP, Youth Development
Background: Since its founding at the 1964-65 New York World’s Fair, the New York Hall of Science (NYSCI) has inspired millions of people—children, teachers, and families– by offering creative, participatory ways to learn and encouraging people to explore their curiosity and nurture their creativity. Located in Queens, the most ethnically diverse county in the country, NYSCI welcomes 500,000 visitors each year and serves thousands more through outreach in schools, teacher professional development, and participation in a variety of public events and research initiatives.
NYSCI is a leader in the science museum field, recognized for its highly regarded exhibitions, programs, and products, all of which are informed by strategies of engagement called Design, Make, Play. The defining characteristics of Design, Make, Play — open-ended exploration, imaginative learning, personal relevance, deep engagement, and delight — are the ingredients that inspire passionate science, technology, engineering, and mathematics (STEM) learners. NYSCI engages diverse communities of learners, particularly young people, in STEM, by fostering the excitement of self-directed exploration and by tapping into the joy of learning intrinsic in young people’s play. Our transformative model for STEM exploration invites broad participation and makes engagement and learning irresistible.
NYSCI has approximately 120 full-time and over 180 part-time staff members.
Departmental Role: The Science Career Ladder (SCL) is the signature youth development program of the New York Hall of Science (NYSCI). Created in 1986, the SCL serves high school and college students through a graduated sequence of training opportunities that support young people in becoming “Explainers,” who interpret exhibits, conduct demonstrations, and facilitate design- based activities. In 2011, the SCL Institute was created, to promote the career development of the Explainers in STEM careers. These two goals, to convey the excitement of science to visitors, and to support the STEM career development of the Explainers, are the responsibilities of everyone in the department, but especially the Manager of the Explainers.
Function: The Manager of Explainers assures that that Explainers are well-trained and well prepared for their roles, and that youth development principles are maintained at all times. These youth development principles include caring relationships with adults, experiences that promote mastery and competence, and meaningful roles for youth in decision-making. The Manager of Explainers ensures that the Explainers have exposure to the wealth of STEM careers, and are on track by the end of their tenure to pursue these careers.
1. Manage and lead a team of employees; provide clear instructions and explanations when giving assignments; schedule and assign tasks and goals; monitor performance to achieve objectives.
2. Develop employees through clear, direct performance feedback and job coaching
3. Attend professional development seminars related to career and youth development
and disseminate ideas to the Explainer Department.
1. Oversee the recruitment, interviews, and orientation of staff for each rung of the
2. Maintain a functioning, safe and positive environment for all staff
3. Maintain Explainer alumni and longitudinal database.
4. Work with Explainer Leadership Team to regularly update Explainer database to track and maintain accurate records of program activities
5. Work with the Research and programming teams to create opportunities for Explainers to further develop their skills while supporting new initiatives
6. Lead evaluation work of the Science Career Ladder, regularly evaluate program components and use data to make informed decisions about program growth and improvement
1. With the Manager of Content and Training, assess Explainers’ skills in design-based facilitation and exhibit interpretation.
2. Oversee the Develop and present career development and college readiness workshops.
1. Under the supervision of the VP, Youth Development - coordinates with Explainer Leadership Team to assess Explainers; give constructive feedback and addressing areas for growth, make recommendations for promotions and terminations.
2. Communicate regularly with Explainers in regards to their program status
Additional responsibilities include:
1. Lead focus groups to improve program
2. Participate in program development
3. Complete other tasks as assigned.
1. Supervisor of Daily Operations
2. Daily Operations Specialist
3. Alumni Coordinator
4. Youth Initiatives Coordinator
5. Explainer Trainees, Program Explainers, Senior Explainers
Education: BA/ BS required. MA/MS preferred
Experience: 5 years experience working at a in a museum or working in youth development.
● Commitment to the philosophy and mission of NY Hall of Science.
● Strong communications skills with the ability to express ideas clearly both in written and oral communications.
● Knowledge of science, technology, engineering and math, including process and content.
● Knowledge of youth development and programmatic responses to youth strengths and needs.
● Understanding of equity and underrepresentation in STEM.
● Experience serving diverse audiences of children.
● Knowledge of STEM careers.
● Knowledge of the pedagogy of inquiry.
● Knowledge of how to facilitate design-based activities.
● Ability to plan and organize the activities of others.
● Ability to get ideas accepted and to guide a group or individual to accomplish the task.
● Experience in conflict resolution.
● Ability to develop a budget and manage resources.
● Ability to communicate with people outside the organization, and represent the organization to the public and other external sources, in person, in writing or by telephone.
● Ability to actively listen to what others are saying, taking time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.
● Ability to provide information to supervisors and co-workers, represent the organization to visitors, the public and other external sources, in person, in writing or by telephone.
● Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
● Knowledge of principles and techniques of supervision.
● Ability to modify leadership style and management approach to reach goal.
● Ability to establish long-range objectives and specify the strategies and actions to achieve them. Develop policies, procedures, methods & standards within the department.
● Work with staff to identify their developmental needs, and then coach, mentor or otherwise help them to improve their knowledge or skills.
● Monitor and evaluate the performance of direct reports, recommending and implementing personnel actions, such as promotions and dismissals.
Required to work outside of schedule as necessary to support program activities.
A science center, natural history museum, or children’s museum background is preferred but not required.
Compensation: Commensurate with education, skills and experience, including an excellent NYSCI benefits package.
HOW TO APPLY:
Qualified candidates should send resume and cover letter with salary range/requirements to firstname.lastname@example.org, please place Manager of Explainers in subject line. No calls please.
The New York Hall of Science supports diversity in the workplace. NYSCI is an equal opportunity employer (EOE) and supports a drug free workplace
Minimum Education Required