San Francisco, CA Category:
Staff Positions Posted On:
Fri Nov 6 2020 Job Description:
ABOUT THE CIIS LIBRARY
The University's commitment to quality instruction and innovative research is expressed in the collections of the Laurance S. Rockefeller Library. The Library collections include a broad selection of disciplinary and transdisciplinary scholarly materials in physical and electronic formats: books, journals, audiovisual materials, research databases, and academic tools.
The Library supports the research and learning in all four schools at CIIS, and the collection is particularly strong in the fields of: counseling, psychology, philosophy and religion, East-West comparative studies, integrative health, social and cultural anthropology, human sexuality, diversity and social justice, acupuncture and Traditional Chinese Medicine, various facets of an integral worldview, and the perennial wisdom.
The Library has a strong commitment to inclusive, mindful, and antiracist practices and all Library Staff members will contribute to advance the goal of fostering a diverse and inclusive community at CIIS.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Metadata, cataloging and technical services
- Creates original, complex and copy cataloging records for materials in all formats. Reviews and implements new workflows as technologies change.
- Creates metadata for CIIS publications, open access materials, or other freely available resources deposited in campus institutional repository (Digital Commons).
- Creates metadata and assumes a leadership role in designing, implementing and conducting training, resource description, and data analysis for CIIS projects where metadata is an essential component.
- Performs regular maintenance of metadata to keep up with changes in standards, formats, vendor platforms, and the Library systems, as well as constantly improving user experience.
- Troubleshoots access issues in concert with the Electronic Resources Librarian and ensures metadata linking across platforms as required. Anticipates related problems and proposes solutions as appropriate.
- Serves as a resource for best practices in creating non-MARC metadata (e.g. for digital collections and/or materials deposited in the institutional repository)
- Documents metadata, cataloging and technical services policies, procedures, and statistics as needed; prepares reports on cataloging and collection maintenance activities.
- Prepares Library materials for use. Trains and oversees student workers in book preparation, repair, and related tasks.
- Tracks technical processing supplies and inventory. Assesses costs and reports year ahead needs to Director for approval and to Operations Manager for ordering.
- Maintains the collections, in all formats:
- Assures consonance between bibliographic records and library holdings.
- Reviews and analyzes new and changing e-content licenses, in collaboration with the Electronic Resources Librarian, to keep metadata and local bibliographic data up to date.
- Collaborate in collection care projects such as inventory, shelf-reading, and shifting.
- Identifies materials in need of repair, candidates for de-acquisition, and candidates for special collections.
- Works with the Library Director to evaluate, maintain, and update collection development policy, collection planning, decision rubrics and workflows, as well as to coordinate, manage, and plan the Library's acquisitions budget.
- Evaluates and analyzes all library collections to support University curriculum and strategic plan.
- Oversees all acquisitions activities, including ordering and receiving materials in all formats via firm order, DDA, EBA, approval plans, as well as accepting donations, in collaboration with Library staff and faculty.
- Verifies all purchase requests for accuracy, fit, and suitability of format, and prevents inappropriate duplication of materials.
- Maintains relations with vendors to ensure orders are filled, accurate, and received in good condition. Regularly reviews current and prospective vendors to assess service and pricing options and renegotiates service fees and contractual terms with the appropriate vendors.
- Moves acquired items into metadata and bibliographic description workflows and ensures proper technical processing.
- Collaborates with Operations Manager throughout the invoicing and budget accounting lifecycles to develop workflows that ensure acquisition purchases/returns are correctly fulfilled and invoiced, then processed and tracked for budget utilization and analysis.
- Trains and supervises Library staff members and student assistants in acquisitions workflows and collection development policies.
- Prepares on-demand and seasonal statistical and narrative reports for acquisitions activities.
Reference and instruction services support
- Designs, creates, curates and maintains Library content to support reference, instruction, and Library operations: LibGuides, FAQs, handouts, virtual and physical displays, demonstration videos and other informational and training materials.
- Liaise with academic programs, acting as point person for assigned program(s), for communications and collection development.
- Monitors reference chat service (Springshare LibChat) and support ticketing system (Springshare LibAnswers).
- As needed, provide instruction and reference services.
Other areas of responsibility
- Participates in cross training of interlibrary loan services to ensure critical departmental responsibilities are performed in case of absence of personnel.
- As needed, assists patrons at Circulation Desk with locating materials and in related matters.
- Participates in staff meetings, planning, and problem-solving meetings; in general works as a member of the Library team.
- Special projects and other duties as assigned.
- Staying current with advances and concepts in applicable library fields
- Taking trainings and courses on product changes, technical advancements, new concepts as needed.
- Attends workshops, meetings, and conferences related to job responsibilities as staff development funds allow.
- Advising colleagues and the director on developments in libraries and making recommendations for library actionable items when appropriate.
- Demonstrate a commitment to access, equity, diversity, and inclusion through remediation of institutional biases inherent in cataloging and metadata work.
- Master of Library Science from an ALA-accredited program.
- Two years of cataloging experience:
- Proficiency with copy cataloging and enhancing records for materials in all formats.
- Cataloging electronic book collections, serials, and other digital resources.
- Proven expertise with original cataloging of books and other material formats (e.g., audio, video, and/or digital collections).
- Ability to batch edit MARC records using tools such as MarcEdit or OpenRefine
- Ability to apply Library of Congress MARC classification tables, authorities and subject headings, AACR2R, and Library of Congress Rule Interpretations.
- Ease in performing authority control.
- Experience using OCLC Connexion and/or OCLC WorldShare Collection Manager.
- Knowledge of relevant foundational metadata and technologies including, but not limited to, RDA, LCC, LCSH, MARC21 and linked data models and tools such as LRM, RDF, RDFa, BIBFRAME, etc.
- Knowledge of non-MARC metadata schemas including, but not limited to, Dublin Core, and MODS.
- Experience with digital repositories and/or repository vendors and providers and demonstrated ability to develop and implement local metadata schema (such as Dublin Core) and cross-map data between schemas.
- Prior responsibility for library acquisition and collection development activities.
- Experience with vendor relations to manage Library accounts, and for technical support.
- One year of experience supervising employees.
- Experience offering direct customer/patron support via phone, chat, email.
- Strong organizational, planning, and problem-solving skills, as well as ability to successfully balance priorities and multitask.
- Excellent communication skills and demonstrated professionalism, in-person, over the phone, and online. The ability to authentically engage and listen attentively is critical for success.
- Demonstrated ability to work independently, as well as flexibly, collegially, and collaboratively with diverse constituencies in a busy office and across departments.
- Comfort with ambiguity.
- Job duties continue to change with the evolving research library environment
- Willingness to explore new technologies and to find ways to incorporate them in order to enhance services and complete tasks more efficiently.
- Ability to adapt quickly to new standards and technologies.
- Cataloging experience in an academic library setting.
- Experience with the following applications:
- Springshare suite of Library software, such as LibGuides CMS, LibCal, LibAnswers LibChat and LibWizard.
- Graphic design, video editing, and Web development applications used to support and design instructional materials such as Camtasia, Canva, and the Adobe Creative Suite (especially Photoshop and InDesign).
- Course management systems, preferably Canvas.
- Library acquisitions software, preferably GOBI.
- OCLC WMS integrated library system (ILS).
- Familiarity with the principles of the Open Archives Initiative Protocol for Metadata Harvesting (OAI-PMH) and its implications for sharing digital collections with local, regional, national, and/or international metadata aggregators and discovery platforms.
- Knowledge of current digitization best practices.
- Experience providing individual and group research assistance to library users.
- Experience supervising part-time employees or student workers.
SALARY AND BENEFITS
Salary commensurate with skills and experience.
NOTES TO CANDIDATE
Working Conditions -- Duties are primarily performed in an office environment at a desk or computer terminal, typically, Monday through Friday.
Background Check -- Due to the sensitivity and requirements of our positions, you should expect to undergo and be cleared of an employment background/criminal check, if extended an offer for employment. You may also be asked to provide proof of educational degree(s), licenses or credentials pertinent to the position. If your job requires driving on behalf of CIIS you will be required to provide proof of a valid driver's license.
Visa Sponsorship -- Visa sponsorship is not available for this position. Applicants must currently be authorized to work in the United States for any employer.
Relocation Assistance -- This position is not eligible for relocation assistance. This article provides more information on the cost of living in San Francisco.
EQUAL EMPLOYMENT OPPORTUNITY POLICY
CIIS is committed to providing an open, fair, inclusive, non-discriminatory environment for all individuals across differences of race, religion, sexual orientation, gender identity, national origin, socio- economic status, ethnicity, age, physical ability, or medical condition. We seek to increase the presence, representation and inclusion of U.S. historically under-represented people of color, international, bilingual and bicultural students, faculty and staff; and, to provide an environment that will attract and retain individuals identified as lesbian, gay, bisexual, transgender, queer, questioning and intersex (LGBTQQI).
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