Residence Manager

Job Type

Full Time




240 Washington Street
Jersey City
New Jersey
United States


Program: Saint Mary’s Residence

Position: Residence Manager

Reports to: Director of Housing

The Residence Manager at Saint Mary’s Residence is responsible for overseeing and managing the communal aspect for the residents and in collaboration with Director of Housing, manages the operations and routines of the program. Responsibilities include;

Work with Residents

·      Processing Intakes and Orientation

·      Processing Discharges

·      Managing grievances & conflicts

·      Process annual recertifications (income and medical clearance)

Work with Staff

·      Supervise Residence Staff

·      Process payroll

·      Keep track of Paid Time Off (PTO) balances

Money Management

·      Collect, count, and document rent

·      Prepare deposit and give it to Finance Manager

·      Prepare check requisitions (including credit card breakdown)

Facility Management

·      Prepare and manage work orders

·      Conduct routine room inspections

·      Manage facility inspections (DCA, Health, Fire, Elevator, HVAC, Extermination etc.)

·      Post necessary certifications and licenses

Program Management

·      Do basic administrative duties (answer phones, file, maintain resident charts, fax, etc.)

·      Attend interagency meetings

·      Work with the Jersey City Housing Authority on processing project based vouchers and recertifications


o  Bachelor’s Degree (Social Service Related Field)

o  Prior supervising experience

o  Prior experience working in housing setting

o  Excellent verbal and written communication skills.

o  Ability to establish boundaries and maintain confidentiality.

o  Excellent problem solving skills.

o  Proficient in using Microsoft Office and other widely utilized software applications.

o  Ability to work well as a team.

o  Ability to work independently and meet established deadlines.

o  Ability to multi-task.

o  Flexibility with schedule and ability to stay overnight in an emergency.


Medical Insurance Offered

Paid Time Off


Level of Language Proficiency


Professional Level


Minimum Education Required

4-year degree

How To Apply

If interested in the Residence Manager position, please submit a cover letter and resume to by October 5, 2018.

Emails should be sent to the attention of Gloria E. Acosta-Nelson, Director of Housing.

Please do not call. An email will be sent acknowledging the receipt of your email and the selected candidates will receive a phone call.

Candidates will undergo a multi-step interview process that will include a phone interview and then a panel interview.