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Operations Associate, Development

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Young Survival Coalition | New York, NY
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Young Survival Coalition


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Published 6 days ago

February 3, 2020
January 31, 2020

Title: Operations Associate, Development 

Location: New York City

Status: Non-Exempt

Reports to:  Associate Director of Operations

Start Date: January 27, 2020


ORGANIZATION DESCRIPTION:  

Based in New York City with staff across the United States and a national volunteer corps, Young Survival Coalition (YSC) is the premier global organization dedicated to the critical issues unique to young adults diagnosed with breast cancer.  YSC offers resources, connections and outreach so women feel supported, empowered and hopeful during one of the most challenging experiences of their lives. For more information visit www.youngsurvival.org 


POSITION OVERVIEW:  

YSC seeks an exceptional professional to join our team as a Development Operations Associate to assist with YSC’s individual donor cultivation program,  donor acknowledgement process, donor research, donor database and related development operations systems.  The Operations Associate is responsible for all data entry functions and supports all aspects of the organization’s development department.  The Development Operations Associate is responsible for maintaining the accuracy and integrity of donor data, ensuring a timely and effective donor acknowledgment process, developing effective reporting strategies, ensuring a timely & successful individual donor cultivation program.  The Development Operations Associate will be a member of both the Development and Operations teams. 


The ideal candidate will thrive in a fast-paced environment, have exceptional communication and time management skills and be genuinely committed to the mission of YSC.  This position presents an excellent opportunity for development experience, exposure in a growing organization, as well as experience with several industry-standard software products, including Salesforce and Rallybound.


KEY RESPONSIBILITIES


  • Process donations and prepare acknowledgment letters and other correspondence. Update acknowledgement language and create customization as necessary
  • Quick, accurate, and timely gift batch entry including event, tribute and memorial gifts 
  • Maintenance of Salesforce database, including updating and correcting database records
  • Prepare weekly gift reports for the Development Department and generate queries, lists and reports on an ad-hoc basis as requested
  • Enter contact notes and opportunity actions including matching gift requests and invoices sent
  • Track and manage matching gifts and outstanding pledges
  • Produce reconciliation queries/reports, comparative, monthly and year-end reports
  • Assist with coordination of logistics for YSC events and development activities and assist with projects on an as-needed basis
  • Work with the Sr. Development Manager on the Individual Giving program’s donor cultivation communications, including writing and execution of the program, segmenting and reporting on recipients, and reporting on overall performance.
  • Assist members of the Development team in research to identify funding prospects (such as foundations and corporations)
  • Provide administrative support to the Development Department
  • Provide operational support to the Tour de Pink team in preparation for the events, and a member of the on-site event team.
  • Manage volunteers, interns, or temporary staff during peak volume periods
  • Respond to donor inquiries by email and phone and manage donations inbox, providing customer service to YSC donors
  • Assist with collecting and preparing documentation before and during annual audit
  • Coordinate regular payment of sales tax collected from YSC merchandise sales
  • A member of both the development and operations team
  • Participate in both team Development & Operations Department meetings
  • Other duties as assigned


Additional Qualifications:


  • Undergraduate college degree is preferred. 
  • Proven experience and success in database management & membership systems
  • Ideal candidate should have at least 1-2 years of experience in the nonprofit setting 
  • Preference given to candidates with experience working with Salesforce, Pardot, RallyBound, Form Assembly, or similar.
  • Ability to proactively manage, produce and analyze reports
  • Customer service orientation with professional and positive attitude 
  • Exceptional time management and organizational skills
  • Self-motivated, reliable, flexible and able to work independently as well as collaboratively.
  • Eager to offer new ideas for process improvements.
  • Outstanding written, verbal and interpersonal communication skills
  • Flexible, resourceful and able to learn quickly
  • Highly organized and detailed-oriented team player with a strong work ethic, who is willing and able to multi-task and does what it takes to get the job done
  • Strong technology skills including Microsoft Office Suite (Word, Excel, PowerPoint Access), and Salesforce experience is a plus.
  • Eager to offer new ideas for process improvements.
  • Demonstrated interest in working for an organization that is mission driven


Title: Operations Associate, Development 

Location: New York City

Status: Non-Exempt

Reports to:  Associate Director of Operations

Start Date: January 27, 2020


ORGANIZATION DESCRIPTION:  

Based in New York City with staff across the United…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Entry level

How to Apply

How to Apply:

Compensation is competitive and commensurate with experience.  Young Survival Coalition is an equal opportunity employer.

Please send your resume and a thoughtful cover letter, including salary requirements, outlining how your skills and experience meet the qualifications for this position and stating how you heard about this opportunity to: humanresources@youngsurvival.org  with the subject line “Operations Associate, Development” in the subject line.

No phone calls please.  Applications will be accepted until the position is filled. Due to the high volume of submissions, YSC will contact only candidates invited to interview.  Applications without salary requirements will not be considered. Thank you for your interest.

How to Apply:

Compensation is competitive and commensurate with experience.  Young Survival Coalition is an equal opportunity employer.

Please send your resume and a thoughtful…

Location

75 Broad Street, Suite 409, New York, NY 10004

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