Community Placement Coordinator

Job Type

Full Time

Salary

Minimum: $30,000
Maximum: $33,000

Published

08/06/2018

Application Deadline

08/27/2018

Address

9167 Dickey Road NW
Silverdale
WA
98383
United States

Description

Kitsap Humane Society (KHS) is a progressive animal welfare shelter whose mission is to rescue, rehabilitate and rehome homeless animals. We are committed to an open admissions policy, an extensive adoption program and a low euthanasia rate. 


The Community Placement Coordinator will work closely with other shelter leadership to strengthen KHS's existing programs, with a specific focus on support of our fastest growing lifesaving programs: Adoptions, Transfers, and Foster Care. Our off-site adoptions, adoption-specific events, rescue partnerships, and foster partnerships are an essential part of our progressive mission, enabling us to increase adoption opportunities for our shelter pets and provide creative, lifesaving solutions for at-risk animals. It is paramount that this position work collaboratively with Shelter Leadership Team to assist with daily operations, and meet lifesaving and other organizational goals.


The Community Placement Coordinator is responsible for the success and management of external support programs for shelter pets, ensuring that off-site adoption events and partnerships are effectively utilized to provide maximum lifesaving opportunities for animals in need, and ensuring that internal programs are continuously supported to meet organizational goals. Extensive collaboration with the Adoption Coordinator, Transfer Coordinator, and Foster Coordinator is required from this position, as is consistent teamwork with all other members of the Shelter Leadership Team. The Coordinator will actively seek out progressive and innovative concepts related to animal sheltering, and will integrate relevant ideas back into the shelter with enthusiasm and dedication. The Coordinator must be receptive to changing shelter needs and programs, adjusting off-site policies and protocols as needed. 

This position requires a can-do attitude, a commitment to problem solving, superior organization and attention to detail, and excellent customer service skills. This is a highly visible, key leadership position. The Coordinator interacts closely with adopters, community partners, shelter volunteers, foster volunteers, shelter staff, and the public, and must be approachable, friendly, upbeat, and a “people person”.


The Community Placement Coordinator reports to the Assistant Director of Animal Welfare.

 


Specific tasks include:


Oversight of Adoptions at Off-Site Locations

-         Focus on relationship building with local and regional businesses and organizations to expand off-site adoption locations and adoption outreach locations.

-         Partner with Adoption, Foster Care, Marketing, and Events departments to develop, coordinate and promote timely and effective off-site adoption events and specials.

-         Utilize creativity and innovation to organize fun, unique off-site adoption events and promotions.

-         Expand use of volunteers as off-site adoption counselors through targeted recruitment and ongoing engagement and training; schedule and supervise off-site adoption volunteers.

-         In conjunction with the Adoption Coordinator, train off-site adoption location staff on adoption counsels and processing.

-         In conjunction with the Adoption Coordinator, schedule and supervise staff adoption counselors for off-site events.

-         Monitor monthly, quarterly and annual off-site adoption numbers in order to meet lifesaving and revenue goals.

-         Refine existing and develop new protocols and Standard Operating Procedures for all aspects of off-site adoption programs.

-         Coordinate online promotion of off-site adoption events via social media and external websites.

-         Maintain adequate supply of adoption contracts, adoption packets, and other off-site materials

-         Oversee stocking and setup for all off-site adoption events.

-         Work closely with the Adoption Coordinator, Foster Care Coordinator, and Transfer Coordinator to select pets for off-site adoption locations and events.

-         Participate in national off-site adoption event promotions, ensuring timely registration and report submissions.

-         Maintain off-site adoption promotion and event calendar, including tracking promotion pricing and adoption numbers.

-         Oversee Animal Ambassador Program through identification of appropriate off-site candidates at public events.

-         Collaborate with Adoption Coordinator to create monthly shelter event calendar and display.

-         Oversee all facets of Lacey Petsmart adoptions, including animal selection, completing ARCs and vaccines as needed, preparing supplies, updating paperwork, training Lacey adoption staff, training of staff and volunteer transporters, and processing adoptions.

-         Oversee all facets of Woodinville Petsmart adoptions, including working with Admissions staff to schedule small animal intake, scheduling and training volunteer drivers, scheduling transport dates, and processing paperwork.


Oversight of Rescue Placement (Transfer- Outs)

-         Serve as primary KHS contact for relationships with other animal welfare organizations that animals are transferred out to, including relationship and capacity building, improving current rescue partner network, and expanding partners through recruitment and engagement.

-         In partnership with the Transfer Coordinator, Adoption Coordinator, and Foster Care Coordinator, coordinate use of the transfer program vehicles, including scheduling, cleaning and managing cages/carriers for animal housing.

-         Update dispositions of animals in the database to reflect accurate transfers out to other shelters/rescues and handle all digital and physical archiving of transfer records.

-         Assist the Assistant Director of Animal Welfare and other members of the Shelter Leadership Team to identify, inventory and promote animals in need of transfer to other rescues or shelters.

-         Contact rescue partners about at-risk animals in need of transfer out from KHS, including but not limited to: communicating all medical and behavioral information, helping with handling assessments and dog/cat meets, taking photographs and videos, writing promotional summaries, and scheduling transport/pick up of animals going to rescue.

-         Draft internal foster placement requests for rescue/transfer out candidates.

-         Work with rescue groups to cross-post KHS pets for adoption via their promotional channels.

-         Collect and provide data regarding transfer outs to Shelter Leadership Team for grants and reporting.


Oversight of Specific Foster Care Programs

-         Work closely with the Foster Care and Adoption Coordinators to schedule the return of foster animals for off-site adoption opportunities.

-         Ensure that foster pets that will be “Available for Adoption” in foster care have all needed medical care, marketing pieces and support materials ready, either by directing or delegating to Lifesaving Assistants, or personally completing: administering vaccines, scheduling and taking photos, ensuring foster parents fill out pet biography forms, writing adoption summaries, and updating statuses.

-         Serve as main point of contact for both adopters and foster parents for animals that are “Available for Adoption” in foster care, including reviewing adoption applications for appropriate placement and scheduling on-site meetings.

-         Serve as main point of contact for “Foster-to-Adopt” animals, including reviewing foster care guidelines and protocols with adopters, scheduling vet checks and rechecks, providing support for adopters, and scheduling adoption processing.

-         Oversee all aspects of the Pawsitive Prison Program at Mission Creek Correctional Center, including but not limited to: communicating with MCCC staff, scheduling and leading regular training classes for participating offenders, selecting KHS felines for foster placement at MCCC, scheduling transport of foster animals to and from MCCC, arranging for the delivery of supplies to MCCC, administering booster vaccines to MCCC foster animals, and recruiting volunteers to help with MCCC-specific tasks.

-         Communicate pertinent information to other departments, including but not limited to: emailing detailed updates for adoptable animals in foster for the weekly Animal Welfare Committee meeting, and communicating housing needs for specific adoptable animals returning from foster care.

-         Oversee the "A Safe Place" safety net foster program, including but not limited to: networking with community social support programs/organizations to spread program awareness, writing and updating protocols and applications, working with Admissions staff on screening and admission of candidates, arranging volunteer/staff transport to and from foster care, communicating with pet owners regarding release dates, soliciting donations of supplies, scheduling boosters/surgery/return, and documentation of program progress for grant reporting purposes.

-         Oversee the Home to Home Foster-to-Surrender program, including but not limited to: assisting Behavior staff with admission evaluation, taking photos and writing adoption summaries, scheduling vet checks and spay/neuter surgery as needed, screening adoption applications, and scheduling on-site meetings.

-         Coordinate online adoption promotion of adoptable animals in foster on sites such as Adopt a Pet, Petfinder, Craigslist.


Volunteer and Staff Supervision

-         Supervise off-site adoption volunteers, Pawsitive Prison Program volunteers, rescue transport volunteers; communicate relevant KHS policies and procedures to these volunteers.

-         Supervise foster volunteers and adopters caring for animals that are "Available for Adoption" in foster, "Foster-to-Adopt", or part of the Pawsitive Prison Program, Home to Home program, or A Safe Place program; communicate relevant KHS policies and procedures to these foster volunteers and adopters.

-         Ensure that off-site volunteer service is being utilized in a way that best fits the needs of shelter animals and the shelter as a whole.

-         Provide direct feedback, coaching, and disciplinary action to volunteers and foster volunteers as needed. 

-         Partner with the Adoption Coordinator to provide direct feedback, coaching, and disciplinary staff off-site adoption counselors as needed.

-         Assist the Shelter Leadership Team with the training and supervision of staff Lifesaving Assistants.

-         Assist other departments with volunteer recruitment and management during special events as needed, and may assist other departments with tasks involving or related to specific animals.


Other

Other duties as assigned by the Assistant Director of Animal Welfare.


Schedule

The Community Placement Coordinator position is a full-time position, with at least one weekend day required. 

 

QUALIFICATIONS


Required:

·        demonstrated program management experience

·        demonstrated leadership skills

·        demonstrated customer service experience and skills, including positivity, friendliness, tact and sound judgment, and a love of working with people

·        very strong public speaking and teaching skills, with both large groups and in one-on-one situations

·        enthusiasm, energy, initiative, “can do” attitude, and the ability to motivate people

·        excellent communication skills (verbal and written)

·        the ability to stay calm, collected, and professional in stressful or emotionally-charged situations

·        excellent time management and organizational skills

·        experience with Microsoft Word, Outlook, Excel, PowerPoint, and other software

·        experience working with social media platforms, and mobile devices

·        the ability to multitask and work very efficiently in an often hectic, dynamic, fast-paced environment

·        comfort providing constructive feedback and implementing disciplinary action when appropriate

·        flexibility in regards to work duties and openness to changing organizational priorities and programs

·        approachability and openness to constructive criticism and coaching

·        the ability to be a team player and work collaboratively with other departments and personalities

·        the ability to be sympathetic and supportive to adopters, volunteers, foster parents and colleagues  

·        love of animals and comfort handling them

·        knowledge of (or willingness to learn) basic medical and behavior information about dogs and cats

·        a valid driver's license and reliable transportation

·        the ability to be able to lift 50 lbs and to be physically able to bend, stoop, kneel, squat, twist, reach, and climb steps


Strongly Preferred (but not required):

·        Bachelor’s degree

·        experience managing employees or leading a volunteer-based program 

Benefits

Health benefits provided.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

sfairweather@kitsap-humane.org
https://www.kitsap-humane.org/about-us/jobs/

Please email a cover letter and resume to Adoption Coordinator, Samantha Fairweather, at sfairweather@kitsap-humane.org. This position will remain open until filled. Please, no phone calls. Failure to submit a cover letter will negatively impact your consideration for this position. 


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