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Home Delivery Coordinator

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Published 3 days ago

Job Summary:

The Home Delivery Coordinator (HDC) oversees the planning and operation of the Pike Market Food Bank’s Home Delivery Program. The home delivery program works in partnership with low-income residential buildings in the Pike Place Market and downtown Seattle to provide groceries for individuals who are homebound. 

This position coordinates various operational models with other agencies to efficiently and thoughtfully expand PMFB’s delivery capacity. 

The Home Delivery Coordinator is the liaison between the Food Bank and partner buildings, agencies, and individual clients and potential clients. This role requires skillful, sensitive direct client interaction and complex operational task management in the warehouse and office. 

 Essential job duties:

● Participate in and support the daily operations of the Pike Market Food Bank.

● Coordinate all aspects of the Core Home Delivery Program including operational planning.

● Oversee the training and supervision of volunteers to assist with home deliveries and other related tasks.

● Maintain relevant databases and paperwork for home delivery partnerships, client information, and reporting.

● Stay up-to-date on communications (i.e. email and voicemail) with grocery home delivery clients and partner contacts.

● Act as liaison between the food bank and partner building staff.

● Help develop and administer a clear, fair system for expanding enrollment.

● With Food Bank Manager, develop partnerships to reach more residents in our community.

● Train partnered building staff on the process of administering the needs assessment.

● Screen and enroll new clients into the program.

● Create and coordinate home delivery weekly menus with Warehouse manager.

 

Work Environment

This job operates in the food bank warehouse, housed with equipment such as an electric and manual pallet jack, cardboard baler, hand truck and other equipment. The employee is frequently exposed to cold, heat, noise and smells. In addition to working in the warehouse and distribution area (covered outdoor garage), the Home Delivery Coordinator also spends time walking outdoor on delivery routes and in an office (computer and phone work).


Physical Requirements

The employee works at a fast pace, changing tasks frequently. The position requires standing and walking for prolonged periods of time and occasionally requires the employee to sit, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less repeatedly. The position requires manual dexterity; auditory and visual skills.


Required Skills/Abilities:

● Detail oriented; able to record, maintain, and remember large amounts of specific information regarding logistics and changing client information.

● Adept at using Microsoft Excel to maintain data spreadsheets and glean data for reports.

● Desire to collaborate with staff in all programs of the food bank and to work with volunteers.

● Calm and collected work style, even in a fast-paced, schedule-driven environment.

● Ability to follow complex tasks through to completion.

● Ability to provide clear instructions and feedback to volunteers in a manner that supports both successful operations and positive volunteer experiences.

● Available for occasional work on weekend and evenings and assist with special events.

● Able to communicate effectively across diverse populations, including individuals experiencing active mental health and addiction symptoms.

Job Summary:

The Home Delivery Coordinator (HDC) oversees the planning and operation of the Pike Market Food Bank’s Home Delivery Program. The home delivery program works in partnership with low-income residential buildings in the Pike…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    June 7, 2021
  • Application Deadline
    May 15, 2021
  • Education
    High School Diploma Required

Salary

$36,400 - $41,860$20 - $23/hour; 35 hours per week

Benefits

Medical, Vision, Dental, Short-Term Disability, Vacation, Holiday Pay, Sick Leave, Bereavement, Jury Duty

Medical, Vision, Dental, Short-Term Disability, Vacation, Holiday Pay, Sick Leave, Bereavement, Jury Duty

Location

Temporarily Remote
Work must be performed in or near Seattle, WA
Associated Location
Seattle, WA, USA

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