Outreach Manager Caregiver Program

Job Type

Full Time


Minimum: $42,000
Maximum: $45,000



Start Date


Application Deadline



951 Prospect Avenue
New York
United States


Make a difference in the lives of New York City’s older adults, their families and the community. For over 50 years PSS has performed vital and important work – through its nine senior centers, two apartment buildings, caregiver services and affiliated programs, the agency touches the lives of over 1,000 people a day.

As an Outreach Manager for PSS Circle of Care program, you will be responsible for performing outreach initiatives in the community to generate client referrals, build support for programs, recruit volunteers, and identify organizations able to host and support our efforts in the local community. The Outreach Manager’s role is vital in ensuring that caregivers and their families receive the information, support and resources they need to cope with the challenges of caregiving.

This is a full-time non-exempt position that reports to the Senior Director of External Relations. Requires 50% travel through the boroughs. 

Key Responsibilities:

o  Collaborate with Outreach team to understand and meet grant deliverables and units of service, and support Agency Mission

o  Attend bimonthly PSS Circle of Care team meetings and strategize to promote the program and its services

o  Communicate regularly with outside referral partners on a schedule

o  Cultivate new partnerships (community agencies, churches, institutions, and other community locations) to generate referrals, promote our services, and explore cross-promotion opportunities

o  Schedule and facilitate workshops, presentations, webinars and/or activities at community sites and PSS superstations

o  Promote PSS services in the community using local resources (i.e. bulletin boards), Community Boards, local media, and the internet.

o  Represent PSS in the media, at community fairs and events

o  Log and track units of service by maintaining an accurate Worker Log and maintaining Caregiver database entries

o  Support Care Consultants when needed

o  Actively pursue and take full advantage of opportunities for professional growth and development. Follow and subscribe to professional development resources (i.e. e-newsletters, professional social media, national aging websites, etc.)

o  Meet with Community Leaders and Boards within Community Districts

Qualifications and Experience:

  • Bachelor’s degree in relevant field
  • Public Speaking, sales and marketing experience preferred
  • Excellent Interpersonal and Organizational Skills
  • Excellent Office Management and Computer Skills with proficiency of Microsoft Office
  • Excellent communication skills (written and oral)
  • Bilingual fluency (English/Spanish) desirable


Competitive benefits package

Level of Language Proficiency

Bilingual English/Spanish preferred

Professional Level

None specified

Minimum Education Required

4-year degree