Home Care Coordinator - Bilingual English/Spanish

Job Type

Full Time

Published

08/29/2018

Address

43-31 39th Street
Sunnyside
NY
11104
United States

Description


SUMMARY:        

Responsible for the coordination and monitoring of service delivery and supervision of home care workers to cases provided by certified agencies.


ESSENTIAL DUTIES AND RESPONSIBILITIES: 

- Assigns workers initially and on-going as needed basis to clients served under these contracts.


- Contacts clients to determine quality of services.


- Coordinates care in a team approach with nurses and home care workers.


- Communicates promptly to contract agencies of all service issues/problems in accordance with contractual requirements.


- Maintains record keeping/documentation in a complete, accurate and timely manner.


- Inputs daily changes into the computer system. Reconciles discrepancies promptly with contact source.


- Ensures that workers are evaluated both administratively and professionally as required.


- Participates in employee discipline as appropriate, re-enforcing policies and procedures to workers.


- Assists Compliance Department with in-service information to workers.


- Assists in implementation of policies and procedures and ensures compliance to agency standards.


- Participates in Quality Assurance activities.


- Rotates on-call responsibilities.


- Assists in payroll procedures and duty sheet research and processing as needed.


- Communicates with client and aide, in accordance with providing safe and adequate service


- Acts as a resource person to the aide for information about agencies policy, procedure, and contract related information.


- Responsible for documenting and investigating incidents, accidents, and complaints. 


- Assists in covering additional caseloads in absence of team members, when needed.


- Conducts field visits in accordance with contractual guidelines.


- Good verbal and written communication skills in English and a second language (Spanish required)


- Performs other duties, as assigned.




Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

How to apply: Send cover letter and resume to mnieto@scsny.org, Attn: Mariana Nieto.  Indicate "Bilingual - Home Care Coordinator" in the subject line. EOE    


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