Job

Membership Assistant

Posted by
Boys & Girls Clubs of Boston | Boston, MA
Apply

Boys & Girls Clubs of Boston


New
|
Published 14 days ago


Major responsibility is to assist in the registration and renewal of all clubhouse members. Also serves as an important public relations function by meeting/greeting all who enter or telephone the club and provide information about the clubhouse and its programs.


Essential Duties and Responsibilities:

  • Assist in membership registration and renewals processes as directed by the Membership Director. Ensure this information is properly stored in the membership database. Ensure individual member paper-based materials are stored in a secure location.
  • Notify Membership Director when membership is due to expire and perform appropriate outreach to insure renewal.
  • Ensure that all members entering the building are signing in and that attendance information is properly stored in the membership database.
  • Provide accurate and up-to-date program, activity and event information for all persons inquiring at the membership desk, on the Parent Bulletin Board, and over the telephone.
  • Assist Director with new member/parent orientation sessions. Ensure parents receive BGCB''s Parent Handbook/Guidelines.
  • Assist in the monitoring of traffic in the lobby area and prevent loitering of club members. Assist in the supervision and discipline of members in the lobby area as well as throughout the clubhouse as deemed appropriate.
  • Receive and transfer all in-coming telephone calls to the club; take accurate messages when necessary.
  • Secure, maintain and maintain materials, equipment and other resources belonging to the program area(s). Maintain a safe and clean program area.
  • Participate in individual and group supervision sessions; participate in professional development opportunities as appropriate.
  • Travel between sites and to activities as needed.
  • Other related duties as specified by the Director.


Position Requirements (Education, Experience, Knowledge, Skills, Abilities, Work Demand)

  • High school diploma or GED required. Bachelor''s degree preferred.
  • Direct experience in customer service and/or reception, with computers, and data management required.
  • Strong interpersonal and communication skills required.
  • MS Office and web competency preferred.
  • Must be or become CPR / FA certified.
  • Ability to work with youth and families from a variety of backgrounds.
  • Ability to work independently and as part of a team.
  • Flexibility to work clubhouse hours especially as seasons and service needs change.



Major responsibility is to assist in the registration and renewal of all clubhouse members. Also serves as an important public relations function by meeting/greeting all who enter or telephone the club and provide information about the…

Details at a glance

  • On-site Location
  • Part Time Schedule

Benefits

Health & Wellness

For 30+ hour/week eligible employees

  • Medical Coverage though Blue Cross Blue Shield of Massachusetts
  • BGCB pays for up to 80% of the monthly premiums
  • Dental Coverage through Blue Cross Blue Shield of Massachusetts
  • BGCB pays for approximately 80% of the monthly premiums
  • Vision Coverage through Blue Cross Blue Shield 20/20 Blue Program
  • Short Term Disabiliy
  • BGCB pays 100% of the benefit cost
  • Long Term Disability
  • BGCB pays 100% of the benefit cost
  • Basic Life Insurance
  • BGCB pays 100% of the benefit cost, benefit provides up to 2 times base salary; up to a maximum benefit of $250,000
  • Basic Accidental Death & Dismemberment
  • 100% paid by BGCB
  • Employee Assistance Plan
  • Confidential EAP program available to both full and part-time staff. Support, guidance, and resources available 24 hours a day, 7 days a week. No cost to BGCB employees.
  • Paid time-off for preventative medical screening
  • 4 hours for full-time employees; 2 hours for part-time employees
  • Flexible Spending Accounts (20+ hour/week Employees Eligible) administered by Benefit Strategies
  • Pre-tax deductions for personal savings accounts for qualified expenses; medical and dependent care, and commuter expense deductions available
  • Retirement & Savings
  • 403(b) retirement savings plan through Fidelity Investments with agency contributions. All employees are eligible for pretax payroll deductions.
  • Credit Union membership

Paid Time Off

For 20+ hour/week eligible employees

  • Vacation
  • up to 15 days per year for full-time and part-time employees, prorated for the first year; vacation accrual increases with length of service
  • Sick Leave
  • up to 61 hours per year
  • Personal Leave
  • up to 1 paid personal day per year
  • Paid holiday leave
  • Up to 11 observed holidays per year
  • Maternity/Paternity Leave
  • BGCB parental leave includes 2 weeks paid leave
  • Family Medical Leave of Absence (FMLA)
  • Job protection for serious illness of employee or family member; birth, adoption or foster care placement
  • Bereavement Leave

Agency-Wide Staff Days

  • September Staff Day
  • Agency wide event in advance of the start of the program year
  • Professional Development Day
  • Concurrent workshop sessions with focus on professional skill and youth development skill training topics
  • June Social
  • All-staff event at the end of each program year

Professional Development

  • Professional Development Fund
  • Fund available to both full and part-time employees to assist with the cost of training, conferences, and professional development opportunities related to role at BGCB
  • Staff trainings by locations and Agency wide Professional Development Day
  • BGCA.net membership

Other Benefits

  • MBTA pass program pre-tax benefit
  • Bi-weekly pay Direct Deposit
  • AFLAC Supplemental Insurance
  • Travel Assistance Services
  • Free and low cost tickets to arts, movies and sporting events
  • Possible eligibility for Public Service Loan Forgiveness Program


Health & Wellness

For 30+ hour/week eligible employees

  • Medical Coverage though Blue Cross Blue Shield of Massachusetts
  • BGCB pays for up to 80% of the monthly premiums
  • Dental…

How To Apply

Interested candidates are encouraged to apply online!

Explore additional opportunities @ BGCB on our careers page!

Interested candidates are encouraged to apply online!

Explore additional opportunities @ BGCB on our careers page!

Location

15 Talbot Avenue, Boston, MA 02124
Apply