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INSPIRE Case Manager

Posted by
Nationalities Service Center
|
Philadelphia, PA

Nationalities Service Center


New
|
Published 17 days ago

April 5, 2021
March 31, 2021

About the Organization:

Nationalities Service Center (NSC) serves more than 5,000 immigrants and refugees each year from over 110 countries. We provide comprehensive services in immigration law matters, community transition and integration, access to health and wellness, language access and proficiency, and job readiness training for immigrants and refugees. NSC’s mission is to welcome and empower immigrants to thrive in our communities and pursue a just future. Our vision is that all immigrants achieve a life of safety and stability, sustainable opportunities, and meaningful community connections.

Program Overview:

NSC Innovative Support Program for Immigrant and Refugee Empowerment (INSIIRE) program provides strengths-based case management and occupational therapy support to immigrants and refugees with extensive medical needs, including developmental disabilities through the program.

About the Position:

The INSPIRE Case Manager will provide intensive case management services to newcomer populations with special needs. The Case Manager is responsible for case-related activities including administrative support based on program and funding guidelines and intensive case management services. INSPIRE case management serves refugees and immigrants with extensive healthcare needs, including disabilities. The Case Manager will deliver the highest level of case management services through effectively determining eligibility, assessing needs, identifying resources, making referrals, following up, documenting client interactions, and proactively supporting clients’ goals.

The Case Manager position has internal contacts with the entire staff and external contact with clients, visitors, representatives of social services agencies and medical providers, and the community. This position has access to sensitive NSC and client information and is expected to handle such information with integrity and professionalism. This position is expected to represent NSC in a professional manner.

The Case Manager will report directly to the INSPIRE Coordinator and participate in all INSPIRE team and department activities, as necessary.

Primary Responsibilities:

1. Health and special needs related case management of clients including:

§ Coordination of health-related needs including needs assessment, service planning and coordination of needed resources.

§ Resource and partner development to meet the needs of enrolled clients.

2. Conduct all activities within the funders’ and NSC’s guidelines.

3. Actively participate in meetings and other department, agency, community, and provider meetings as needed.

4. Conduct all activities within the funders’ and NSC’s guidelines.

5. Maintain and keep current client case files and track other case related documentation.

6. Outreach and awareness-raising through participation in outside events and distribution of materials, as needed.

Qualifications:

NSC’s staff is comprised of and seeks individuals with diverse professional and lived experiences, fluency in multiple languages, and a deep knowledge of and commitment to the immigrant communities we serve. Applicant should possess the following: strong communication and interpersonal skills as demonstrated by compassionate, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community; strong ability to adapt to the use of a variety of common software programs. Knowledge of basic client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions and proactively supporting client’s pursuit of goals. 1+ years of case management experience working within the refugee and immigrant community or other related medical case management experience strongly preferred. Multilingual skills are preferred (with preference given to Spanish, Swahili, Urdu, Russian, Ukrainian, French, Arabic). BA/BS degree preferred by not required from an accredited college or university in a related field of study. MSW preferred but not required. Overseas credentials or other commensurate experience accepted.

How to Apply: For consideration, please send your cover letter and resume to (click here). Applications excepted until position is fill.

NSC is an equal opportunity employer committed to a policy of non-discrimination in all employment practices and does not discriminate based on race, ethnicity, religion, gender, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, nor any other basis protected under applicable law.

About the Organization:

Nationalities Service Center (NSC) serves more than 5,000 immigrants and refugees each year from over 110 countries. We provide comprehensive services in immigration law matters, community transition and…

Details at a glance

  • Full Time Schedule
  • High School Diploma Required
  • Entry level

Level of Language Proficiency

Multilingual skills are preferred (with preference given to Spanish, Swahili, Urdu, Russian, Ukrainian, French, Arabic).

Multilingual skills are preferred (with preference given to Spanish, Swahili, Urdu, Russian, Ukrainian, French, Arabic).

Location

Temporarily Remote
Work must be performed in or near Philadelphia, PA
Associated Location
1216 Arch Street, 4th floor, Philadelphia, PA 19107

How to Apply

How to Apply: For consideration should submit a cover letter and resume to Human Resources, jobs@nscphila.org. Applications excepted until position is fill.

How to Apply: For consideration should submit a cover letter and resume to Human Resources, jobs@nscphila.org. Applications excepted until position is fill.

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