Community Engagement Coordinator

Job Type

Full Time


Details: Compensation based on experience




900 Pennsylvania Ave
San Francisco
United States



Your job is to help people help us, and get them excited to do so, whether those are CEOs, school children, parents, and everyone else thinking about the Food Bank. You will be the point person for Food and Fund Drives, key team member implementing a new social media-based fundraising model, and provide support for our Corporate Development Team.

This highly collaborative position requires clear and open communication with many different colleagues in the Food Bank. The successful candidate will enjoy working on multiple projects, prospect research, and connecting people and companies to our cause.


Peer-to-Peer Fundraising and Food Drives

 Collaborate with corporate and community partners, Food Bank staff, and others to successfully plan and execute new and existing food and fund drive (F&FD) events and campaigns, third party promotions, and activities.

 Coordinate, implement, expand, and evaluate annual F&FD and third party events to secure targeted food drive poundage and funding to support the needs of the organization.

 Oversee strategy development, planning, and execution of major campaigns such as Food From The Bar and holiday drives, as well as drives sponsored by organizations such as the SF Giants, Boy Scouts, National Association of Letter Carriers, Macy’s and others in collaboration with Food Bank staff.

 Prepare accurate and timely reports to analyze results, assess growth opportunities, retain and re-engage sponsors, and ensure efficient resource utilization.

 Work with the Community Engagement team to develop new fundraising and food raising campaigns. Create, coordinate, and evaluate cause-related marketing promotions and peer-to-peer fundraising.

 Act as liaison between Community Engagement and Marketing & Communications Team for campaign collateral.

 Provide support to Community Engagement Manager for all Food & Fund Drives.

Corporate Development

 Collaborate with the Corporate Development Team, who will raise $2.8 million over the course of the year in execution of work plan and developing future strategy in this sphere.

 Complete donor research for prospective corporate donors, including: following news and business media to track current trends, industry news, and information about current donors to develop prospect list.

 Track all solicitation and correspondence information on current and prospective donors in Raiser’s Edge.

 Ensure corporate database and files are up-to-date.

 Ensure that corporate gifts are processed and acknowledged in a timely manner.

 Provide excellent customer service to corporate donors, replying promptly to email correspondence and voicemail, and developing an understanding of what motivates them to support the Food Bank.

 Maintain corporate donor records with the most current donor contact information, relationship linkages, as well as donor recognition listing preferences.

 Assist in mail and email outreach to corporate partners (holiday mailing, e-newsletter, etc.)

Database Management, Online Tool Administration, and Administrative/Clerical Responsibilities

 Provide logistical and administrative support for F&FDs and third party fundraising.

 Maintain up-to-date database files; ensure timely and accurate donation and information entry; create and produce necessary reports from database.

 Process and record car donation revenue and acknowledgements; act as Food Bank liaison to participating companies and ensure all necessary documentation is provided in a timely fashion.

 Manage scheduling of food collection barrel deliveries, swaps and pick-ups. Work with warehouse management and drivers to ensure efficient processing of requests. Generate orders, summary reports and results using Raisers

Edge and MS Excel.

 Oversee and administer function of online F&FD tool in partnership with Community Engagement team, including exporting new accounts, data entry into Raiser's Edge, and importing results into online tool.

 Coordinate gift acknowledgment process for F&FD and third party fundraising.

 Use Raisers Edge, Word, and Excel to generate acknowledgment/thank you letters, certificates of appreciation and other correspondence.

 Ensure materials are produced, signed, and mailed promptly. Maintain appropriate records and files.

 Organize and maintain F&FD, third party and events folders (in shared computer drives as well as hard copy files).

 Special projects as assigned.


 1 to 2 years of work experience in volunteer coordination, related non-profit work, logistics coordination, or customer service field.

 Experience developing and stewarding relationships with external partners.

 Strong interpersonal, written, and verbal communication skills. Excellent public speaking skills in front of large and diverse groups.

 Strong commitment to providing excellent customer service to all individuals, regardless of race, gender, immigration status, socioeconomic background, age, physical ability, etc.

 Strong time-management skills; ability to prioritize projects, multitask, and work through constant interruptions.

 Ability and desire to lead/champion food and fundraising campaigns independently.

 Ability to create and maintain positive relationships across multiple departments and teams.

 Flexibility to work overtime as required (evenings and weekends).

 Ability to work independently using good judgment.

 Eager to research and ask questions when faced with an unknown task/inquiry.

 Ability to maintain confidentiality, exercise discretion, and show good judgment.

 Proficiency in word processing, spreadsheet programs, and database management.

 Bilingual is a plus.

 Positive, adventurous, can-do, will-try-anything attitude highly valued.

Level of Language Proficiency

Bilingual a plus

Professional Level


Minimum Education Required

High School

How To Apply

Please submit a thoughtful cover letter and resume to:

Use “Community Engagement Coordinator, your name” as the subject line.

The San Francisco-Marin Food Bank is an Equal Opportunity Employer. We strive for a workforce as diverse as the community we serve. People of color, and LGBTQ individuals are strongly encouraged to apply.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.