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Bilingual (Spanish/English) Community Health Worker

Posted by
AIRnyc
|
Bronx, NY
New
|
Published 23 days ago

Background


We are actively recruiting Spanish speaking Community Health Workers, reporting to the Director of Care Coordination. This exciting opportunity calls for people who are willing to roll up their sleeves and serve as the “boots on the ground” for clinical partners, extending the care that is provided during clinic visits to address social drivers of health where people live. AIRnyc Community Health Workers (CHWs) work with patients and families to enhance health literacy, encourage lifestyle improvements, co-create household action plans, and link families to needed services and inspire better self-care and disease management. During the Covid-19 pandemic, AIRnyc is offering services remotely over phone, SMS text, and video chat. 



Key Characteristics of a Successful Candidate

·        You are able to connect with a person and you will take steps with the person and their family to help improve wellbeing for the household

·        You have excellent communication and interpersonal skills and will be able to work with diverse groups including families, clinicians, patient navigators, administrators and other key members of the care team

·        You have strong organizational skills in the context of managing caseloads with families experiencing a wide variety of health conditions and challenges related to social needs

·        You are a team player and problem solver with a sense of humor

·        You have a desire to learn



Duties and Responsibilities

CHWs are natural helpers and have the capabilities and empathic approaches required to co-create a household wellness plan, work with patients and their caregivers, navigate referrals to supportive social services, and communicate with referring providers.


The core responsibilities of an AIRnyc CHW are to:

·        Make virtual home visits (and when deemed safe, in-person visits) and follow-up with people who need and are seeking assistance with chronic disease management and related challenges

·        Connect with people through conversations about chronic disease, including asthma, pre-diabetes, diabetes, hypertension, behavioral health, and substance-use disorder to set a foundation for informed and sustained self-care and disease management

·        Interview people using techniques that help them find the self-motivation to improve the ways they care for themselves (Motivational Interviewing)

·        Provide person-to-person support to help people meet their health goals, promote lifestyle changes, and improve medication adherence

·        Screen for and assess social needs, behavioral health, environmental concerns, and co-existing chronic conditions and then link people to services and programs

·        Help people organize their records, make follow-up appointments, fill their prescriptions, and apply for public benefits programs including Medical Assistance and SNAP (Supplemental Nutrition Assistance Program)

·        Co-create household action plans to improve wellbeing for people, their families, and those who care for them

·        Document home visits and check-ins and prepare reports on a routine basis and as needed

·        Attend regularly scheduled group meetings with other CHWs, program supervisors, and referring partners and providers



Requirements

·        Strong interpersonal, organizational, and communication skills

·        Experience using database technology, including the ability organize, enter, and report on data collected

·        Flexibility with the changing needs and schedules of families, and flexibility to work some Saturdays

·        Fluency in Spanish

·        Familiarity with Microsoft Office including Outlook for scheduling



Desirable Skills

·        Experience engaging with, coaching, and motivating people who have one or more chronic conditions

·        Salesforce experience a plus



Who We Are

AIRnyc is a technology-enabled community-based organization headquartered in the Bronx and working Citywide to improve the health of marginalized New Yorkers. Our Community Health Workforce comes from the communities we serve, neighborhoods with low wealth, high burden of chronic disease, and challenging social needs.


AIRnyc has a 20-year legacy of building trust with vulnerable people. The centrality of trust within our services is a key driver of our mission and will be particularly valuable during the fallout of COVID-19 in the years to come. We have engaged over 8000 people for health and social needs across the city during the COVID-19 pandemic, linking families to telehealth, pharmacies, food services, benefits, housing support, safety programs for domestic violence, and mental health services for anxiety and depression.


AIRnyc staff members are employees of the Fund for The City of New York (FCNY). FCNY is an equal opportunity employer. 

 

To apply: please submit a cover-letter and resume via email to: pma@air-nyc.org with the subject: "CHW application". Visit www.air-nyc.org for more information. 



Last updated: 05/11/2021

Background


We are actively recruiting Spanish speaking Community Health Workers, reporting to the Director of Care Coordination. This exciting opportunity calls for people who are willing to roll up their sleeves and serve as the “boots…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    August 6, 2021

Benefits

In addition to a supportive work environment, we offer the following comprehensive benefits package designed for the needs of our team-members:

·        20 days vacation, 15 sick days

·        12 paid holidays (in addition to vacation)

·        401k retirement plan with a 10% employee match

·        Health and dental coverage

·        Life insurance

In addition to a supportive work environment, we offer the following comprehensive benefits package designed for the needs of our team-members:

·        20 days vacation, 15 sick days

·        12…

Level of Language Proficiency

Bilingual Spanish/English, with strong verbal and writing skills in both languages. Applicants who are fluent in Mandarin, Russian, or Bengali also welcome

Bilingual Spanish/English, with strong verbal and writing skills in both languages. Applicants who are fluent in Mandarin, Russian, or Bengali also welcome

Location

Temporarily Remote
Work must be performed in or near Bronx, NY
Associated Location
349 East 149th Street, Suite 609, Bronx, NY 10451, United States

How to Apply

To apply: please submit a cover-letter and resume via email to: pma@air-nyc.org with the subject: "CHW application". Visit www.air-nyc.org for more information.  

To apply: please submit a cover-letter and resume via email to: pma@air-nyc.org with the subject: "CHW application". Visit www.air-nyc.org for more information.  

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