Director of Individual Giving

Job Type

Full Time


Minimum: $85,000
Maximum: $95,000



Start Date


Application Deadline



4-21 27th Avenue
United States


General Purpose:.

As Goodwill NYNJ strategically increases our private fundraising revenue, we are seeking a highly motivated, passionate, experienced and aspiring candidate who is eager to grow their career in the nonprofit Development field. The Director of Individual Giving will lead Goodwill’s burgeoning major giving program and all other individual giving strategies, including annual appeal and online engagement. The position will require a results-driven individual who will be confident in a donor-facing role, working directly with our CEO, Board, and other Executives in making asks, and leading collaboration across teams. The Director of Individual Giving will work closely with the Director of Development to craft and lead a comprehensive individual giving strategy which will steward donors at every point of the donor pipeline, focusing on donor retention and major donor cultivation. This position requires a candidate with a background in individual and major giving, with at least 5 years of experience in fundraising, at least 2 of which as a Major Gifts Officer or similar.


Essential Functions:

·        Key Responsibilities:

o   Drive all Individual Giving strategies:

§  Work closely with Director of Development to create and align an individual giving strategy that encompasses donors at every level and appropriately engages Board and Executives for major giving

§  Track outcomes in all streams and determine necessary resources for meeting goals

o   Major Giving Program:

§  Implement a comprehensive moves management strategy for a portfolio of up to 50 major donors, with the goal of raising $100,000 in major gift asks in FY19

§  Drive major donor communications and ongoing cultivation, conducting at least 5 major donor touches each month, 1-2 of which are direct solicitations

§  Collaborate directly with CEO and Board members to conduct major gift asks, with prospect research support from Development staff

§  Work with leadership and Program staff to craft meaningful engagements for donors, including site visits, tours, program interactions, seminars, etc.

§  Work with CEO and Director of Development to create and implement an ongoing Board Development strategy which stewards our Board as major donors while continually equipping them for peer-to-peer fundraising

o   Fundraising Events:

§  Collaborate with entire Development department in implementing the agency’s first major fundraising benefit event in 2019

§  Work with event consultants, Director of Development, and Director of Corporate Relations to craft post-event engagement strategy for event donors which stewards individuals up the pipeline throughout the year

§  Work with Director of Development and Board members to create and implement a year-round strategy for smaller cultivation events that engage major donors at varying levels

o   Junior Board:

§  Provide stewardship support for Director of Development in engaging Junior Board members in philanthropy, as one of many sources for our major donor pipeline

o   Annual Appeal (mail in Nov):

§  Work with Program staff and Marketing department to generate moving story content, including appeal letter, online giving page, social media, video, etc.

§  Determine best strategies for donor acquisition, taking into account Goodwill’s unique position as a social enterprise with many goods donors

§  Lead appeal list segmentation and post-appeal analysis

§  Drive continual stewardship of high-level annual donors up the major donor pipeline via increased personalization and outreach

o   Online Fundraising and Engagement:

§  Assess current online strategies and work with Development Team to grow online engagement and fundraising

§  Maintain online and mobile donor communications (quarterly e-newsletter, text-to-give community, email house-file engagement campaigns, etc.)

§  Gather impact stories and content from Program staff and Marketing team on a regular basis

o   Continually seek cost-effective professional development opportunities driven by agency need and strategic priorities

o   Participate in continual assessment of Development functions and researching of new and innovative strategies for increased fundraising or process improvement

o   Assist with other development functions as needed


Qualifications/Basic Job Requirements:.

·        BA in Public Affairs, Communications, Nonprofit Management, Media Relations, or related

·        Minimum 5 years of experience in fundraising, at least 2 of which in a major giving role

·        Knowledge of: The Raiser’s Edge 7 (preferred) or other CRM/donor database system; Email/Online engagement tools; Online research tools; Microsoft Office

·        Experience in crafting, facilitating, and making major donor asks, with a proven track record of successfully closed and stewarded gifts

·        Excellent written and interpersonal communication skills

·        Demonstrable organizational, professional, problem solving, and customer service skills, and ability to facilitate collaboration across multiple teams

·        Ability to think strategically and deliver outcomes with minimal oversight

·         Enthusiasm for the mission of Goodwill, and sensitivity to working with individuals of multiple abilities


Scope of Responsibility & Positions Supervised:.

Reporting to: Director of Development

Supervising: Development Intern/s

Professional Level

None specified

Minimum Education Required

4-year degree