Residential Aides (RA) have a dual security and maintenance role. These individuals are licensed security professionals responsible for monitoring clients and ensuring the safety within the facility. RAs will also have food safety certification and assist in the handling of food and maintenance of the facility.
DUTIES AND RESPONSIBILITIES
• Monitor the security of the entire facility implementing the surveillance system and rounds.
• Ensure the safety of all residents and staff.
• Document all residents, staff and visitors entering and exiting the building; complete census forms, report all incidents, and log all events in the Facility Log Book.
• Facilitate resident new admissions and move outs.
• Record all daily census reports in the CARES system.
• Generate and submit nightly rosters to funding sources.
• File all paperwork relating to shift coverage.
• Provide a professional greeting to all visitors and callers.
• Generate and submit all incident reports, which include detailed information of the incident and names of the first responders (i.e. police, ambulance, fire department, ACS, political parties, news).
• Ensure the lobby and front of the building is always cleared.
• Prevent loitering in all areas within and surrounding the building.
• Assist with fire drills/emergency evacuations.
• Assist custodial and security staff with the maintenance and security of the facility.
• Distribute mail to staff and clients
• Enforce the curfew regulation and facilitate room check and hourly rounds. Facilitate the food distribution process including receiving food delivery, light food preparation (no cooking), serving food, and disposal of trash. Implement all programmatic needs as necessary and outlined by the Director and Funding Sources.
• Responsible for partial Intake Assessment including but not limited to; Client
POSITION SCOPE: Responsible for providing safety and general support to assigned program in various department or division.
PROBLEM-SOLVING: Problems encountered by the incumbent are straightforward and can usually be resolved using common sense or through supervisory guidance.
KNOWLEDGE: Job duties require a general familiarity with Bronx Parent Housing Network
Association programs, services and operations.
FISCAL RESPONSIBILITY: Makes routine, relatively low-cost expenditures, as delegated by supervisor.
CONTACTS: Incumbent works primarily with Shelter Director; external contacts are frequent and limited in scope.
SUPERVISION: Occasionally instructs or assists other employees.
Education: High school diploma or equivalent or the equivalent combination of education and experience.
Proper certification as follows: NYS Security License, Eight and Sixteen Hour Certificates,
NYC Fire Safety Coordinator (F24) and First Aid and CPR Certificate
Experience: 1 to 2 years of progressively responsible professional work experience in a social services agency required. Direct client/participant services preferred.
Related Skills or Knowledge: Computer literacy-skills in Microsoft Suite. Good writing and communication skills.
AGENCY EXPECTATIONS OF ALL EMPLOYEES
Adheres to Bronx Parent Housing Network Policies and Procedures. Acts as a role model within and outside the agency. Performs duties as workload necessitates. Attendance and Dependability: the employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments. Communication and Contact: the employee communicates both verbally and in writing with superiors, colleagues, and individuals inside and outside Bronx Parent Housing Network. Relationships with others: the employee works and communicates effectively and relates well with others including superiors, colleagues, and individuals inside and outside Bronx Parent Housing Network. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships. Employee adheres to mission statement and guiding principles.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment described here is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, stoop, use hands or fingers, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, kneel, talk or hear. The employee must occasionally lift and/or move up to 10-15 pounds. Specific vision abilities required by the job include close vision and distance vision. Must be able to travel locally using public transportation.
Residential Aides (RA) have a dual security and maintenance role. These individuals are licensed security professionals responsible for monitoring clients and ensuring the safety within the facility. RAs will…