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Director of Communications and Development

Posted by
Healthcare-NOW
|
Boston, MA
New
|
Published 12 days ago

Healthcare-NOW (HCN) is a national grassroots organization fighting to win Medicare for All (M4A) in the United States! HCN is currently looking for applicants with 4+ years of relevant experience for our Director of Communications and Development. HCN is funded by over 1,500 small donors plus supportive trade unions and grassroots organizations. HCN has a small staff of two full-time employees, but a large network of national activists and volunteers (55,000+ active emails, 14,000+ Facebook followers, plus a network of affiliated local M4A organizations across the country). The Director of Communications has primary responsibility for HCN’s public communications, public education, online fundraising, and office management.

Healthcare-NOW is in the process of shifting from having our small staff team administer all our program work, towards having staff supervise national volunteer teams to carry out and expand our most effective work, including most of the Director of Communications’s responsibilities. This will involve developing clearly defined volunteer roles, work flows, volunteer trainings, and accountability structures to support volunteer teams in carrying out many of Healthcare-NOW’s communications, education, and office management work.

Below is a more detailed description of the responsibilities bottom-lined by the Director of Communications and Development, with the understanding that many of these tasks can be carried out by volunteers under staff supervision.

Communications (65% of work load)

The core of this position is communications with HCN’s tens of thousands of activists and volunteers: keeping them up-to-date on important news, engaging them with organizing and lobbying opportunities, moving them up a ladder of engagement from passive email/social media followers to grassroots activists, and continuing to grow our base:

  • Website Maintenance and Development: maintaining and improving HCN’s website as a primary online resource for the national M4A movement, also using web forms to engage activists through sign-up pages, surveys, etc.
  • Mass Emails: maintaining a schedule of mass emails to our supporters, including calls-to-action, educational updates, and funding appeals. Email is our most important communications channel, and mass email best practices are highly valued.
  • Medicare for All Podcast: producing our bi-weekly podcast on the M4A movement, which is broadcast on YouTube, Facebook, Twitter, and audio-only podcast platforms.
  • Social media + YouTube: creating and following-through on a calendar of content creation and news updates for our social media channels, engaging with supporters/activists and channeling to email when possible.

Public Education & Events (15% of work load)

The Director of Communications shares responsibility with the Executive Director for developing and running our public education and leadership development programs, as well as organizing components of our events:

  • Annual Medicare for All Strategy Conference: while the Executive Director has primary responsibility for event-planning, shifting towards online conferences has created more communications responsibilities for our annual Conference, including editing pre-recorded video presentations, developing graphics for the app and website, leading workshops on communication skills, etc.
  • Single Payer School: the Director of Communications has periodically helped with developing new trainings for Healthcare-NOW’s “Single Payer School” (which has free, open-to-the-public trainings for M4A activists to work their way through asynchronously).
  • Leadership Development: Healthcare-NOW also leads a live, synchronous leadership development program for promising new activists - particularly those who might otherwise be marginalized within the M4A movement.
  • Handouts/Literature: HCN sells basic M4A handouts and literature at discounted rates for local activists and organizations, which have to be updated every 2-3 years to remain current and relevant.

Online Fundraising (5% of work load)

The Director of Communications shares fundraising responsibilities with the Executive Director, and takes primary responsibility for online fundraising:

  • Fundraising Emails: using best practices to make funding appeals to our supporters on a regular calendar, with particular attention to end-of-year appeals.
  • Social Media Fundraising: creating shareable funding drives on social media platforms, particularly Facebook.
  • Peer-to-peer Fundraising: the Director of Communications also works with HCN’s Board of Directors and super-volunteers to create their own peer-to-peer fundraising pages, set personal fundraising goals, and appeal to their personal networks.

Office Management (15% of work load)

Because we have only two full-time staff, the Director of Communications is also responsible for office management tasks. These include:

  • Processing & Thanking Donations: the Comms Director is responsible for depositing checks mailed to the HCN office, and for thanking supporters who donate by check or online.
  • Processing Store Orders: ship orders placed through HCN’s online store (brochures, bumper stickers, t-shirts, etc).
  • Answer/Return General Phone Calls: HCN’s phone is a Google Voice line that forwards to staff cell #s during business hours.
  • Answer/Assign General Email Inquiries: reply to emails that come into HCN’s general email accounts, or assign emails to an appropriate respondent.

Desired Background and Skill-Sets:

We are seeking an applicant with a strong commitment to health justice and Medicare for All; who can think strategically about communications work and how it relates to grassroots organizing; and has at least four years of relevant work experience. This role also requires someone who is extremely self-directed, who has a strong work-ethic, can organize and prioritize their own work, and complete tasks to deadline without extensive supervision.

Skills particularly important for the Director of Communications position are:

  • Strong writing skills;
  • Knowledge of best practices and trends in communications, including mass emails, SMS, and social media;
  • Ability to think strategically about communications based on the organization’s primary goals, in order to prioritize work and help shape HCN’s work plan;
  • Strong work-ethic and ability to work to deadlines;
  • Experience with graphic content creation, for use on the web, social media, events, etc.
  • Good people skills to interact with and provide direction to volunteers and supporters.
  • Familiarity with WordPress or similar web-site CMS (Drupal, Joomla, etc) and basic web-site management;
  • Familiarity with CiviCRM or other CRM (Action Network, SalesForce, Salsa Labs, etc);
  • Experience with database management; and
  • Some experience with audio and video editing.

Office Arrangements & COVID-19 Protocols

Healthcare-NOW staff are currently working from home 3-4 days per week, but we are gradually transitioning back into our Boston office for 1-2 days per week each, and anticipate settling on a 3 day/week office schedule in the near future. Healthcare-NOW's office safety protocols have been tracking City of Boston and Massachusetts requirements, as well as advice from public health experts on our Board. All employees are required to be vaccinated for the safety of their co-workers.

Healthcare-NOW (HCN) is a national grassroots organization fighting to win Medicare for All (M4A) in the United States! HCN is currently looking for applicants with 4+ years of relevant experience for our Director of Communications and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
    Contract
  • Start Date
    November 1, 2021
  • Application Deadline
    September 24, 2021
  • Professional Level
    Professional

Salary

USD 44,000 - USD 48,000

Benefits

Healthcare-NOW covers 100% of individual health insurance, or makes an equivalent contribution towards family health insurance; contributes 3% of gross salary towards a SEP IRA retirement account - no vesting period or matching contributions required; and employees have 22 paid vacation/personal days (1 month off); flex time and comp time; 2 weeks paid parental leave or family/medical leave and 6 months unpaid parental leave; and cost-of-living annual pay increases.

Healthcare-NOW covers 100% of individual health insurance, or makes an equivalent contribution towards family health insurance; contributes 3% of gross salary towards a SEP IRA…

Location

On-site
Mission Hill, Boston, MA, USA

How to Apply

Thank you for your interest in our job opening! Please submit your application via email to jobs@healthcare-now.org. Minimally include an up-to-date resume, a written statement of why you would like to become Healthcare-NOW's new Director of Communications, as well as contact information for 2-3 references from your most recent and longest employers.

Thank you for your interest in our job opening! Please submit your application via email to jobs@healthcare-now.org. Minimally include an up-to-date resume, a written statement of…

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