Human Resources and Administration Manager

Posted by

Amigos de las Américas

Published 26 days ago

Commensurate with experience.


Amigos de las Américas (AMIGOS) is a nonprofit which inspires leaders through authentic service and immersion experiences. Since 1965, we have provided extraordinary opportunities for students to design and lead projects in collaboration with U.S. and Latin American peers and partner organizations across the Americas. Our strong network of community partners enables authentic engagement in communities across the region. 


At AMIGOS, our vision is a world where all people are lifelong leaders sharing responsibility for our global community. To pursue this vision, we need exceptionally talented, bright, and driven people. We are looking for a dynamic, organized self-starter to join our team as Human Resources and Administration Manager to build our HR program, strengthen our organization’s administrative functions, and support all departments and staff members.  

Shared cultural values at AMIGOS 

• Health and safety first 

• Diversity throughout 

• Open-mindedness around and respect for different cultures and ideas 

• Lifelong leadership in all aspects of one’s professionalism, service, and civic engagement across cultures

• Community leadership, engagement, and inclusion 

• Transformational impact 

The Human Resources and Administration Manager provides hands-on support to our management team and each staff member across the organization. The role is critical in executing our initiatives involving staff as employees and as people, providing great internal support, and driving HR functional excellence and process improvement.

• Location: Flexible. Working remotely during the COVID-19 pandemic.

• Salary: Commensurate with experience. Excellent benefits and perks, including flexible schedules and travel (when possible). To be discussed during the interview and hiring process. 

Position Responsibilities 

The Human Resources and Administration Manager will lead and support a myriad of human resources-related and administrative functions. Key responsibilities in the following functional areas include:

Human Resources

• Provide excellent HR service, ensuring that every employee on our teams is guided to the right HR resources to ensure quality, timely, and fair solutions.

• Develop HR manuals (employee handbook, other policies, etc.). 

• Provide HR training, system updates, and support to managers and other staff and coordinate professional development opportunities for staff (in-house and with occasional outside consultation). 

• Interpret employee engagement data and feedback and recommend action items to enhance employee engagement and positive feelings about their work and the work of others based on feedback received.

• Support staff (permanent employees in all cases listed and seasonal employees concerning onboarding and terminations) with routine, day-to-day, and additional HR questions, needs, inquiries, and grievances on sensitives issues including but not limited to job reclassifications, salary disputes, terminations, conflicts, potential charges of discrimination, and policy interpretation.

• Establish employment processes for all departments, which entails the recruitment, selection, and placement of all support to job applicants to AMIGOS positions and new employees in the organization. Activities may include creating and posting job descriptions on external platforms; skills, cultural attitudes, and work culture testing of applicants for fit; interviewing; reference checking; and onboarding new employees.

• Run background check and administer tracking system.

• Support HR related Diversity, Equity, and Inclusion initiatives (DEI), develop related policies, and maintain a work atmosphere where employees from all backgrounds feel valued, experience belonging, and have decision-making power in their roles and on projects and policies.

• Exercise initiatives to seek out qualified protected class candidates for job vacancies through in-house selection procedures and outside sources.

• Conduct recurring audits on AMIGOS hiring process and systems to eliminate biases against diverse job candidates and participate in HR investigations and coordinate appeals.

• Administer the employee benefits program which comprises: medical, dental, life insurance, long term disability, accidental death and dismemberment, travel accident, retirement, workers' compensation, medical leaves and sabbaticals, and unemployment compensation for US-based employees and for employees located internationally. Additionally, prepare and distribute individual plan information memos and brochures as plans are revised; and serves as principal liaison with carrier representatives on claims, premium rate changes, and exploring additional coverages. Provides annual trainings on the benefits program to US-based employees and separate benefits to employees based in Latin America.

• Conduct periodic salary surveys to determine general competitiveness for positions based in the U.S. and Latin America while considering fluctuating standards of living in different geographic areas, making recommendations to senior management based on survey findings.

• Administer the employee hours and benefits management system and separate systems for international employees. Coordinates with managers to ensure staff are appropriately utilizing PTO and coding their work and PTO hours properly. 

• Assist managers in responding to questions on time, benefits, accommodations, leave-of-absence requests, etc.

• Support the Marketing Team in managing crisis communications when appropriate.

• Develop records management procedures that maintain, updating and retrieving data in an accurate and expeditious manner.

Administration and Compliance 

• Research, develop, and manage tracker of overall compliance.  

• Ensure organization’s compliance with multistate payroll requirements and labor laws. 

• Uses departmental information to develop a variety of reports for management to meet government regulatory requirements, and own departmental needs.

• Manage payroll documentation, including follow-up on payroll submissions, tracking documentation for co-employees, and submission of information for payroll.

• Serves as a back-up for tasks in Finance and Administration when needed.

• Reviews contacts for contract hires/consultants.

• Responsible for HR related compliance matters in Latin America. 


• 5+ years of work experience in Human Resource functions

• Degree in HR, HR Management, Labor Relations, administration or a related field (preferred) 

• Experience with an HR administrative system 

• A completed Bachelor’s Degree from an accredited university

• Authorized to work in the U.S. without sponsorship

• Experience with Microsoft Word and Excel

• Excellent written and verbal communication skills 

• Excellent conflict resolution skills 

• Ability to create and facilitate open exchanges of ideas across cultures and with diverse teams 

• Compassionate and approachable professional demeanor for building authentic relationships with teams and individual staff and for managing difficult conversations and conflicts 

• Experience in participating in and leading DEI initiatives for a group or an organization 

• Fluency in Spanish (strongly preferred) 

How to Apply

Please submit a cover letter (including salary expectations) and a resume by email to:, Attn: Faraz Paliwala, Finance Director. 

For more information about AMIGOS, visit our website:

AMIGOS is committed to a diverse and inclusive workplace. AMIGOS is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. 


Amigos de las Américas (AMIGOS) is a nonprofit which inspires leaders through authentic service and immersion experiences. Since 1965, we have provided extraordinary opportunities for students to design and lead projects in…

Details at a glance

  • Remote Possible
  • Full Time Schedule
  • 4-Year Degree Required
  • Managerial


·       Excellent benefits and perks, including flexible schedules and travel (when possible). To be discussed during the interview and hiring process.

·       Excellent benefits and perks, including flexible schedules and travel (when possible). To be discussed during the interview and hiring process.


Houston, TX

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