Circles Program Manager


Job Type

Full Time

Published:

04/13/2018

Start Date:

04/16/2018

Address

2025 Benjamin Franklin Parkway
Philadelphia
Pennsylvania
19130
United States

Description


Circles Program Manager

 

Description: The Barnes Foundation is seeking a Circles Program Manager.  The Circles Program Manager is responsible for implementation of a comprehensive upper-level individual annual membership program for the Circles and Contemporaries, including stewardship, service, acquisition and retention. Working collaboratively within the Annual Giving team (Circles, General Membership, Corporate Council, and Annual Fund) as well as across Advancement and the institution, this position is charged with all facets revenue and expense budgeting, member engagement, reporting, and staff management. In particular, this position serves as a key intermediary between the General Membership program and the Major Gifts program, working to identify, cultivate, and solicit those donors with capacity and inclination for a greater relationship with the Barnes.

 

The Circles Program manager shares direct oversight of the Annual Giving Programs Coordinator with the Corporate Programs Manager and reports to the Senior Director of Annual and Corporate Giving.

 

Established as an educational institution the Barnes Foundation carries out its mission by promoting appreciation of the arts and horticultural science, through the preservation, presentation, and interpretation of the collections of Albert C. and Laura L. Barnes.

 

Celebrated for its exceptional breadth, depth, and quality, the Barnes Foundation’s art collection includes works by some of the greatest European and American masters of impressionism, post-impressionist, and early modern art, as well as African sculpture, Pennsylvania German decorative arts, Native American textiles, metalwork, and more. The 12-acre Arboretum contains over 3,000 species of woody plants and trees.

 

The Foundation engages diverse audiences through its exceptional collections and related high-quality programs that reflect a broad range of periods and cultures and build on the founders’ innovative educational vision of transforming lives through the arts and horticulture. 

 

Responsibilities:

 

Program Management and Stewardship

  • Ensures high quality donor servicing through the Circles phone line, on-site, and on-line.
  • Develops and implements Circles-only programs and events that provide unique, high touch, meaningful experiences. Creates programs that are attractive based on a variety of interests and avenues of participation.
  • Identifies Circle donors for increased annual giving and/or major gift/planned giving potential.
  • Works with Development Services team to oversee timely gift entry and acknowledgment, prospect research and training to maximize use of Raiser’s Edge.
  • With the Annual Giving Programs Coordinator, provides concierge services to Circle members arranging personalized and specialized visits.
  • Develops and implements a series of targeted communications that inform Circle members of events and benefits, encourage visitation and acknowledge them for their support throughout the year keeping them informed and connected. 
  • Works with other department managers to ensure their staff members are fully aware of Circle programs, communications, events and visits.
  • Responsible for compiling and ensuring the accuracy of Circles membership listings.
  • With Special Events office, leads the planning, execution, and reporting of three Young Professionals Nights per year, including opportunities for new Contemporaries member acquisition.
  • Manages the Stewardship Membership program, for non-member donors who give $1,000 or more via the Annual Fund or other unrestricted funds.

Manage Annual Giving Programs Coordinator in coordination with Corporate Programs Manager

  • Provides all training, procedures and other needs necessary for the Annual Giving Programs Coordinator to ensure that the production of renewal, solicitation, upgrade and acknowledgment mailings are implemented as planned with accuracy and a high degree of personalization.

Manage acquisition, renewal and upgrade solicitations

  • Develops and implements integrated and compelling mail, digital and telephone campaigns that upgrade general members and acquire new Circles members from external sources.
  • Identifies internal lists drawn from general members, ticket buyers and shop purchases and external lists for solicitation. Develops all collateral messaging to members. Drafts and edits marketing materials, i.e. Circles brochure, stationery, and event listings.
  • Develops and executes monthly multi-channel renewal and upgrade solicitations.
  • Keeps the website current with Circles information and benefits.
  • Works with major gifts team to identify and personalize solicitations for current members and prospects
  • Identifies Circles/Contemporary members that require additional research and work with Development Services to support those efforts.

Budgeting and Reporting

  • In collaboration with Director of Annual Giving Programs, develop the annual Circles and Contemporaries revenue and expense budget.
  • Develops analysis and recommendations about the Circles program performance and maintains a system of departmental reports that inform strategy and budgeting.  
  • Tracks and reports on revenue and expense budget to actuals throughout the year.

Managerial Competencies

  • Demonstrates the ability to monitor, supervise and hold accountable all employees in the areas of attendance, completion of documentation, ADP and implementation of all company policies, procedures and protocols.
  • Supervises and meets regularly with all direct reports to review operational metrics and provide ongoing guidance; documents constructive feedback regarding job specific functions, responsibilities and competencies. 
  • Maintains written documentation of supervision for oversight and review by other parties as appropriate.
  • Demonstrates the ability to maintain a stable, productive team environment through effective communication, staff appreciation and other activities that yield a high level of employee engagement to support and preserve the employee’s interest in working for The Barnes Foundation.

   

Skills and Knowledge:

 

  • Bachelor of Arts required preferably in communications, marketing, business, fundraising, or art history.  
  • 5 years’ experience in development or membership field required, preferably within a cultural or educational institution.
  • Excellent written and verbal communication skills.
  • Experience working with a sophisticated donor base; familiarity with the Philadelphia philanthropic community preferred. A passion for the mission of the Barnes Foundation.
  • Proficient skills with Raiser's Edge and demonstrated skill with Microsoft Office applications.
  • Clear ability to analyze data and make recommendations for acquisitions, upgrade and retention activities and events. 
  • Excellent organizational skills with the ability to multitask and to establish effective timelines for accomplishing long-range goals while completing all tasks on a timely basis.
  • Strong interpersonal and professional skills necessary to work effectively with all Foundation constituents.
  • Willingness and ability to spend evenings and weekends at membership/development events as required.

 

Competitive Benefits Include: Group health, dental and vision insurance; flexible spending accounts; short and long term disability and group life insurance; 403(b) with matching contributions; Employee Assistance Program; voluntary benefits; as well as paid vacation, personal time, sick time and holidays.

 

To Apply: Please apply online:

 

https://workforcenow.adp.com/mdf/recruitment/recruitment.html?cid=57a31989-d414-4f1f-9309-a4a1f71a652d&ccId=19000101_000001&jobId=138351&lang=en_US&source=CC4

 

Please include your cover letter, a list of three professional references and a resume with your application. Additionally, please include two writing samples with your application.

 

Applications that fail to fulfill this requirement will not be accepted.

 

The Barnes Foundation is an Equal Opportunity Employer and we’re committed to diversity and equal opportunity in our recruitment and hiring. Qualified candidates of all backgrounds are welcome and encouraged to apply for this position. Employees have rights under other laws including, but not limited to, the Family and Medical Leave Act and the Employee Polygraph Protection Act. We participate in E-Verify.

Benefits

Competitive Benefits Include: Group health, dental and vision insurance; flexible spending accounts; short and long term disability and group life insurance; 403(b) with matching contributions; Employee Assistance Program; voluntary benefits; as well as paid vacation, personal time, sick time and holidays.

 

Professional Level

Managerial

Minimum Education Required

4-year degree

How To Apply


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