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Interim CAFA (Court Appointed Friend & Advocate) Mentor Program Case Manager

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Published 16 days ago

Position Title: CAFA (Court Appointed Friend & Advocate) Mentor Program Case Manager

Reports To: CAFA Lead Case Manager                                  

Status: Non-Exempt, Interim (May 2021-September 2021)

Location: Based in Alameda County

About Fresh Lifelines for Youth  

Founded in 2000, Fresh Lifelines for Youth (FLY) is an award-winning nonprofit working to break the cycle of juvenile violence, crime, and incarceration. FLY believes that all our children deserve a chance to become more than their past mistakes. FLY’s legal education, leadership training, and mentoring programs motivate and equip youth to change the course of their lives. We are also committed to helping our juvenile justice systems become more just, humane, and equitable. As a result, FLY increases safety in our communities and decreases the costs and consequences of crime. 

For more information about Fresh Lifelines for Youth please go to: www.flyprogram.org

Brief Description: The CAFA Mentor Program aims to inspire new attitudes, behaviors, and ambitions in juvenile justice involved youth by creating and facilitating lasting connections with trained, caring, and committed mentors who also serve as court advocates.  


CAFA Mentor Program Components:

The CAFA Mentor Program follows the six evidence based practice principles for mentoring and asks the mentor to meet with mentees 2-3 hours per week. Along with this, the Mentor Program engages a four phase case management model including: Recruitment, Screening, Training, Matching, and Monitoring & Support.


CAFA Mentor Program Case Manager - Position Summary

The CAFA Mentor Program Case Manager will provide intensive individualized match support to a caseload of 15 clients and their volunteer mentors. The CAFA Mentor Program Case Manager will support both the youth and volunteer mentor in achieving a high quality match and coaching the mentor in providing strengths-based court advocacy. Case Managers will also connect youth to resources in their community, as well as attend family, probation, school, and system partner/advocacy meetings. The case manager will also support the development of the mentor to take on many of those tasks as the match progresses. The CAFA Mentor Program Case Manager will also be responsible for supporting and executing activities for clients and trainings for volunteers.  


Primary Responsibilities:

·        Provide intensive individualized case management support to 15 mentor/mentee matches

·        Meet and support each match on caseload 1-4 hours per month, depending on phase, in the following capacities:

·        Provide crisis management, court advocacy, and match support to clients and volunteers.

·        Assist in the recruitment of youth to participate in the CAFA Mentor Program

·        Match youth in the program with a volunteer mentor

·        Document all client/volunteer contact and case management progress into FLY’s internal tracking system, Efforts to Outcomes (ETO).

·        Maintain thorough case management paperwork in client files. “Paperwork” includes but is not limited to the following: intake and progress assessments, client agreements, and service plans. 


·        Recognize and acknowledge youth strengths, talents, life-events, and accomplishments

·        Provide volunteer screening and training support

·        Assist with the screening of volunteers to participate in the CAFA Mentor Program

·        Support with identifying training topics and developing curriculum 

·        Facilitate volunteer trainings to help identify appropriate volunteer matches for mentor program clients

·        Collaborate with Mentor Program team to plan and execute activities for clients/mentors on a monthly basis

·        Help plan and facilitate pro-social group events for mentor-mentee matches 

·        Note: Many FLY events and activities occur during nights and weekends and require flexibility in staff schedules.

·        Attend weekly supervision and team meetings to discuss client progress on agency outcomes, pro-social events, volunteer trainings, youth issues/areas of concern, as well next steps on action plan items.

·        Maintain active communication with probation and system partners

·        This includes but is not limited to monthly updates on each client, attending school and supporting meetings, court with the match, and family meetings.

·        Other duties as needed and assigned.


Qualification and Competency Requirements

Positional Competencies – required for our Case Managers

·        Experience and Education: A Bachelor’s degree is preferred, ideally in a related field. A minimum of two years’ experience working with underserved or disadvantaged youth is preferred.      

·        Relationship Building: Ability to initiate, develop and maintain trusting relationships in a short period of time with youth, parents, those representing the juvenile justice system, other key external stakeholders, and FLY volunteers and staff. Possess the passion to energetically promote FLY’s mission and Program components to attract, develop and retain youth and volunteer participation with FLY.   

·        Strong Motivating & Communication Skills: Exceptional listening, verbal and written communication skills with all youth and internal/external stakeholders, including: active listening with youth while guiding them to change and shift their behaviors; timely and professional follow-through with phone calls and email correspondence; and the ability to effectively present information in a clear and concise manner to management, program staff and community partners.

·        Resource Management: Utilizes strategic time and financial management to concentrate efforts on FLY priorities through efficient systems, processes and tools.  

·        Data-Driven Programming: Able to take excellent case notes and log hours/activities with youth during case management sessions and input them into ETO (Efforts to Outcomes) Database in a regular and timely fashion. Understands how data informs programmatic changes and allows FLY to track program effectiveness.  


All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online application process. 


Position Title: CAFA (Court Appointed Friend & Advocate) Mentor Program Case Manager

Reports To: CAFA Lead Case Manager                                  

Status: Non-Exempt, Interim (May 2021-September 2021)

Location: Based in Alameda County

About Fresh Lifelines for…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
    Temporary

Salary

Commensurate with education and experience.

Benefits

No benefits eligible for interim workers.

No benefits eligible for interim workers.

Location

Temporarily Remote
Work must be performed in or near Oakland, CA
Associated Location
333 Hegenberger Road, Oakland, CA 94621

How to Apply

All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online application process. 

All interested applicants must go to our Careers page on our website, https://flyprogram.org/about/careers/. They will click on the link for our open positions and complete the online…

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