Senior Manager, Network Marketing and Communications

Posted by
Code for America
San Francisco, CA
Published 21 days ago

Code for America believes government can work for the people, by the people, in the 21st century. We build open source technology and organize a network of people dedicated to making government services simple, effective, and easy to use. Our employees build and transform government services, making them so good they inspire change. We merge the best parts of technology, non-profit, and government to help support the people who need it most. With a focus on diversity, equity, inclusion, and deep empathy for both the government and the people the government serves, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America you will contribute to meaningful work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Come help us drive real generational change that lasts.

About the Role:

Code for America is hiring a Senior Manager of Marketing and Communications who will be responsible for increasing the visibility and amplifying the impact of CfA’s 25,000-person strong volunteer network through creative communications strategy, writing, relationship-building, and project management skills.

This is a fantastic opportunity for someone who can drive awareness for and crisply articulate how our national Network leverages technology to help make communities and government better every day. This person will be a part of the Marketing and Communications team and will work to creatively and measurably broaden awareness of our Network and its work. Bonus points if you have a background in the nonprofit or tech sector, political or advocacy campaigns, or the social good space. 

You’ll report to the Chief Communications and Marketing Officer with a dotted line relationship to the Senior Director for the Network. You’ll work alongside passionate, committed, supportive, talented people who care about fixing some of the biggest challenges facing our country today.

In this position you will:

  • Develop and execute strategic communications plans that support Code for America’s volunteer network and advance its programmatic goals.
  • Create original content for internal and external communications, including but not limited to digital and print collateral materials, blog posts, web content, event communications, and others as assigned.
  • Collaborate with the MarComms team to create content for various platforms, events, initiatives, social media.
  • Collaborate with the Associate Director of Program Communications to develop proactive media relations campaigns to support Network goals, including drafting op-eds, pitching stories, developing briefs, and staffing interviews.
  • Manage all Network-related website and blog content, including content updates and requests.
  • Research and analyze existing and emerging program opportunities to be supported by communications strategies.
  • Manage event communications for Network-wide events like National Day of Civic Hacking, Brigade Congress, and other regular Network events.
  • Ensure brand messaging alignment and integration across Network communications and media relations activities.
  • Develop Network communications goals and be accountable to metric tracking, and impact assessments.
  • Drive engagement in programs, tools, and resources across stakeholder groups.

About you:

  • 5+ years of communications experience, preferably in a non-profit, agency, or campaign.
  • Exceptional written and verbal communication skills.
  • Experience creating, implementing and measuring communications outreach, including media relations, social media, web, email, and print.
  • Organized, deadline-driven, detail-oriented, and able to manage multiple projects and engagement simultaneously. 
  • Experience with tailoring messages based on various audiences and stakeholders.
  • Comfortable bringing people together, building relationships, and partnering with cross-functional teams.
  • Thrives in a fast-paced, mission-driven organization and can anticipate issues proactively.  
  • Able to advocate for one’s ideas; and equally able to take constructive feedback.
  • Proven track record of delivering results using a user-centered, iterative, and data-driven approach.
  • Strong project management skills and ability to manage input and feedback from multiple stakeholders.
  • Has experience using a marketing automation platform (e.g., Hubspot, Mailchimp, or Marketo).
  • Willingness to travel up to 25% of the time (health and safety permitting)

It’s a bonus point if you have:

  • Experience with a Code for America Brigade or the Community Fellowship program;
  • Experience working in or closely with government; 
  • Relationships with grassroots and activist groups on related issues (criminal justice, social safety net, strengthening democracy, transparency & accountability) 
  • Experience advancing equity within an organization
  • Experience with grant reporting, fundraising communications, or donation campaigns at the institutional, major gift, or grassroots level; 
  • Experience working with remote staff

What you’ll get: 

  • Full benefits package with 100% coverage towards select medical, dental, and vision plans and contributes 80% of the cost towards dependent and family coverage
  • 401k plan with matching funds 
  • A collaborative, hardworking, and fun environment
  • Leadership and teammates who value Equity, Inclusion, and Diversity
  • Professional development includes a bi-annual 360 review process and a $1000 annual budget 
  • A manager and org-wide structure that supports and enables professional development
  • Compensation: Code for America’s salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion. We extend this to our hiring process. This role at this level is ranged from $80,000 to $120,000 in yearly salary. As a part of our equitable hiring practices, we target the median for all new hires. The median for this role is $100,000. These ranges and the target are for the San Francisco/ Bay Area market and may be adjusted for cost of living differential if located outside of a major metropolitan area/city. 

Equal Employment Opportunity: 

Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

Code for America believes government can work for the people, by the people, in the 21st century. We build open source technology and organize a network of people dedicated to making government services simple, effective, and easy to use. Our…

Details at a Glance

  • Time Commitment
    Full Time Schedule


Work may be performed anywhere in United States
Associated Location
972 Mission Street, San Francisco, CA 94103, United States

How to Apply

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