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Data Analyst

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ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME

The Center for Community Alternatives (CCA) is a leader in the field of community-based alternatives to incarceration. Our mission is to promote reintegrative justice and a reduced reliance on incarceration through advocacy, services and public policy development in pursuit of civil and human rights.

Job Summary:  

Data Analysts (DA) provide technical assistance, support (including some data entry), quality assurance and analysis to multiple program areas within CCA to facilitate achievement of programmatic and budgetary goals. DAs accomplish this by (1) helping to coordinate data collection processes and assure data accuracy (2) providing accurate and timely data on program and agency performance and (3) regularly reviewing and interpreting data to identify trends, gaps, or issues. DAs will primarily use CCA’s QuickBase databases but will also use Excel and funder databases for some reporting formats.    

Duties and Responsibilities:

Data Collection/Reporting

• Understand eligibility and reporting requirements for all programs and track performance-based milestones for performance contracts. Compile data needed for performance-based billings.

• Collaborate with program managers to complete monthly, quarterly, and annual reports required by funding agencies as well as coordinate collection of in-house program data.

• Runs Raps Sheets and coordinate justice data entry for DCJS-funded programs.

• In conjunction with the PQI Director, train program managers, program staff and data entry staff to use reports and dashboards as tools to input data and to monitor and manage programs.

Quality Assurance

• Ensure that all processes (forms, procedures, database infrastructure, etc.) are in place when funding agencies change program reporting requirements or when new contracts are awarded.

• Conduct regular quality assurance activities including chart reviews, data validity checks, data quality reviews and reviews of data entry processes. 

• Identify and resolve data discrepancies between CCA’s data and databases required by funding agencies.  

Analysis:

• Working with other PQI staff design and maintain internal program reporting systems (including dashboards and visualizations) that provide timely and accurate information on program performance and operations.

• Analyze, evaluate, and interpret data collected by CCA programs and effectively communicate trends (positive or negative) to managers.  Work with managers to address negative trends.

• Provide program managers customized data analysis upon request.

• Present program performance data quarterly at internal Grants Management Meetings.

Administrative:

• Develop/utilize QuickBase building skills in order assist with development, design, building and maintenance of CCA reporting systems.

• Travel to other CCA’s offices several times per year.

• Participate in in-service and outside training as well all departmental and agency staff meetings.

• Provide backup front desk duties when needed, including daily lunch hour and ETO of reception staff (Syracuse only.)

• Perform other duties as assigned by supervisor.

Qualifications:  

Required: 

• One-two years’ experience in non-profit social services in a similar role.

• Bachelor’s degree preferably in social sciences, public administration, business, computer science, information technology, statistics, or other related areas.

• Familiarity with and ability to use online Customer Relationship Management platforms. Exposure to QuickBase is a strong plus.

• Proficiency in MS Office including very strong Excel skills.

• Excellent analytical, problem solving, critical-thinking, and interpersonal skills. 

• Ability to write in clear, succinct and complete sentences.

• Excellent organizational, time management skills and the ability to handle multiple tasks and deadlines. 

• Valid NYS driver’s license and access to registered and insured vehicle required.

• Travel to out of town/state conferences and/or meetings and other CCA offices.

• Commitment to and experience in working with adults with diverse cultural backgrounds who are involved with the criminal/juvenile justice system. Relevant personal experience in terms of recovery and/or justice involvement, a plus.

Preferred:  

• Some familiarity with statistical analysis software packages and/or SQL. 

• Experience building or maintaining MS Access or other relational databases.

• Some familiarity with data visualization platforms such as Power BI and Tableau.

• Bi-lingual (English/Spanish.) 

CCA offers a competitive salary and benefits including Paid Vacation and Sick Time, 11 paid holidays, Medical and Dental Insurance, Medical and Dependent Care Pre-Tax Flexible Spending, 403(b) Retirement Plan, Life Insurance and Supplement Life Insurance, NYS Disability Insurance, Employee Referral Bonus, Employee Assistance Program, Direct Deposit, Transportation Savings program (NYC), Parking provided (SYR).


Please submit cover letter and resume to jobs@communityalternatives.org


ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME

The Center for Community Alternatives (CCA) is a leader in the field of community-based alternatives to incarceration. Our mission is to promote reintegrative justice and a reduced…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    December 13, 2021
  • Application Deadline
    December 6, 2021
  • Education
    4-Year Degree Required

Benefits

Benefits: Dental Insurance, Disability insurance, Employee assistance program, Flexible spending account, Health insurance, Life insurance, Paid time off, Professional development assistance, Referral program, Retirement plan, and Vision insurance.

Benefits: Dental Insurance, Disability insurance, Employee assistance program, Flexible spending account, Health insurance, Life insurance, Paid time off, Professional…

Location

On-site
New York, NY, USA

How to Apply

Please submit cover letter

Please submit cover letter

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