Director of Administration & Operations

Job Type

Full Time




Long Island City
New York
United States


About NYC Kids RISE

NYC Kids RISE is a nonprofit organization working to expand economic opportunity and equity by providing families, schools, and communities with a way to work together to save for their children’s education. NYC Kids RISE manages the Save for College Program in partnership with the NYC Department of Education and the City of New York. The Save for College Program is a scholarship and savings program designed to make college more accessible and achievable for all NYC public school students, starting with all kindergartners in School District 30 in Queens—regardless of their family’s income or immigration status. By providing upfront scholarships to every student, tools and information for families to develop their own college savings plan, and a platform for communities to save together, the Save for College Program empowers families to begin saving and planning for college from their child’s very first days of school.

NYC Kids RISE launched the Save for College Program in School District 30 in Queens in Fall 2017, the first year of a three-cohort pilot that aims to enroll approximately 10,000 kindergartners. (School District 30 includes the neighborhoods of Astoria, Ditmars, East Elmhurst, Hunter’s Point, Jackson Heights, Long Island City, Sunnyside and Woodside.) Following this pilot, NYC Kids RISE hopes to expand the Save for College Program to all NYC public schools.

Learn more about NYC Kids RISE and the Save for College Program at

Director of Administration & Operations

NYC Kids RISE seeks an entrepreneurial, highly organized, strategic, systems-thinking leader to serve as Director of Administration & Operations. This operational expert, who will be part of the founding leadership team, will oversee the development and improvement of internal systems and processes to advance the NYC Kids RISE mission and make sure NYC Kids RISE is a first class nonprofit and an awesome place to work!

Reporting to the NYC Kids RISE Executive Director and serving as part of the NYC Kids RISE leadership team, the Director will focus on six priorities: (1) Financial Management, Budgeting, and Growth Planning (work with accountant and auditor – manage cash flow analysis, budget preparation and projections); (2) Human Resources (fully staffed ~12 FT employees and ~6PT Employees) and Performance Management; (3) Overall Operations of the NYC Kids RISE Save for College Program – a highly complex effort that includes but is not limited to collaboration with three New York City agencies (Opportunity NYC, DOITT, DCA OFE), the New York City Department of Education, 35+ local schools, financial empowerment partners, technology vendors, etc; (4) Information Technology and cyber security operations; (5) Facilities Management; (6) Organizational Compliance with applicable laws and agreements.

Key responsibilities include but are not limited to:


  • Lead efforts on growth planning and address strategic questions on scaling
  • Assist in leading the development of growth and sustainability planning and
  • Work with accountant and auditor; Lead organization through audit process; Provide monthly reconciliation of financial reports to track actual income and expenses against the budget;
  • Oversee the development and management of organizational budget and internal budgeting processes;
  • Monitor and implement financial management practices to ensure compliance with all finance standards legal requirements, and nonprofit best practices


  • Lead the continued development and maintenance of a work environment that attracts and motivates a top-quality diverse Team;
  • Oversee human resources activity including maintaining job descriptions, recruitment of new team members, coordination of staff hiring, onboarding, and orientation, and performance management systems including cross evaluation and annual employee review processes; Ensure quality management of employee benefits, including health insurance and retirement benefits;
  • Develop and implement manageable employee performance management system;
  • Oversee tracking of employee hours and vacation, personnel and sick days through automated payroll system;
  • Ensure compliance with all HR standards and legal requirements;
  • Foster positive and professional organizational culture;
  • Oversee the implementation of mandatory employee trainings, ensuring trainings are scheduled and implemented in compliance with key contracts, and organizational policies;


  • Develop and implement internal systems and processes around communication, fundraising, contact and document management, hiring, onboarding, and project management as needed
  • Assist with and lead as needed codifying key processes and systems as the program scales and proactively identifying processes and systems that need to be codified;
  • Support the Executive Director and Chief of Staff by coordinating staff planning logistics and activities, including annual and ongoing meetings, as well as reports on status/progress toward adopted goals;
  • Maintain all organization policies and procedures in compliance with contractual obligations and nonprofit best practice standards, including maintaining a current employee handbook;
  • Oversee contracting processes for vendors and consultants as needed including the development of contracts, legal reviews, negotiations, and vendor management;
  • Support the Executive Director in preparing for Board Meetings;


  • Maintain quality IT capabilities and equipment, including relationship and contract with managed IT services firm, technology consultant, and other technology-related vendors;
  • Ensure technology maintenance in compliance with organizational policies and key contracts;
  • Provide strategic guidance and daily oversight on direction of Information Technology and cyber security infrastructure as operation grows;


  • Facilities planning, oversight and management including ensuring ongoing maintenance of quality work spaces and equipment;
  • Develop facility plan for organization as it grows;


  • Oversee key compliance functions to ensure compliance and quality assurance of contracts and organizational policies;
  • Develop detailed understanding of key contractual obligations;

Qualifications include:

  • At least 10 years of project management experience with proven track record in complex project management and meeting project deliverables on time;
  • Highly organized, attention to detail, good sense of judgment;
  • Experience developing and maintaining human resources and financial systems preferred;
  • Experience managing budgets and monitoring cash flows;
  • Experience developing and implementing organizational policies based on legal obligations and organizational best practices;
  • Experience developing and implementing organizational systems
  • Experience ensuring organizational and/or policy compliance;
  • Experience working with and/or in government and/or financial institutions preferred;
  • Excellent written and verbal communication skills; excellent PowerPoint presentation skills; experience with Microsoft Excel;
  • Track record in getting things done;
  • Adaptable, flexible, and efficient problem solver in fast paced settings;
  • Bachelor’s degree; graduate degree in public policy, business public administration, social work, communications, or related field preferred;
  • Experience in a startup setting preferred.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please submit cover letter and resume to and list the name of the position, Director of Administration and Operations, in the subject of the email.