Bilingual Service Coordinator/Medicaid Service Coordinator

Job Type

Full Time




New York
New York
United States


Looking for a Bilingual Early Intervention Service Coordinator/Medicaid Service Coordinator for families in Manhattan and the Bronx. Bilingual Service Coordinators are responsible for managing caseloads of 35-40 families with children in the early intervention program and serves as the liaison between early intervention program and the family.

Duties of the service coordinator include but are not limited to:

  • Introducing the Early Intervention program to families and ensuring ongoing understanding of family rights and entitlement under NYS Early Intervention
  • Attending and conducting IFSP meetings in accordance with NYS Early Intervention Policy and Procedure
  • Maintaining regular contact with families (once per month minimum)
  • Documentation of all case related contacts
  • Assisting families with transition out of EI
  •  Attendance at IEP meetings
  • Securing therapies mandated in the child’s IFSP
  • Collaborating with family and therapy team to identify additional evaluations/services needed
  • Collecting and maintaining insurance information and progress reports
  • Facilitating changes to the child’s IFSP
  • Assisting families with accessing public resources i.e. Medicaid, WIC, SSI if requested by the family
  • Assisting families with identifying community resources i.e. classes, daycare, schools etc. if requested by the family

Service coordinators should display the following:

  • Knowledge of developmental milestones for children 0-3
  • Excellent interpersonal skills
  • Strong written and oral communication skills
  •  Basic typing skills


A minimum of one of the following educational or service coordination experience credentials:

  • Two years of experience in service coordination activities as delineated in regulation (voluntary or part-time experience which can be verified will be accepted on a pro rata basis);
  • One year of service coordination experience and an additional year of experience in a service setting with infants and toddlers with developmental delays or disabilities;
  • One year of service coordination experience and an associate degree in a health or human service field;
  •  A bachelor’s degree in a health or human service field

Demonstrated knowledge and understanding in the following areas:

  • Infants and toddlers who may be eligible for early intervention services;
  •  State and federal laws and regulations pertaining to the Early Intervention Program; principles of family centered services;
  • The nature and scope of services available under the Early Intervention Program and the system of payments for services in the State; and other pertinent information.

Professional Level

None specified

Minimum Education Required

No requirement