Senior Manager, Capacity Building

Posted by
Los Angeles, CA


Published 13 days ago

February 12, 2021

[Updated: January 20th, 2021]

About REDF:

REDF is a pioneering venture philanthropy organization that invests exclusively in the growth, effectiveness, and sustainability of employment social enterprises. These mission-driven businesses are dedicated to helping people who have been excluded from the workforce due to largely systemic and institutional factors to get jobs, keep jobs, and build a better life. REDF stands in support of racial equity and works to build a better, more inclusive society where all people have the jobs and support they need—and the pride, purpose, and path to self-sufficiency they deserve.

About the Capacity Building Team (CBT):

The CBT is in charge of delivering capacity building services to our social enterprise grantee partners across all the different REDF programs (including the Accelerator, Growth Portfolio, and the REDF Impact Investing Fund). Our capacity building services include the design and delivery of technical assistance (TA) projects, the Farber Fellows program, and the creation and facilitation of content and curriculum. The CBT also manages and works closely with a team of expert, external consultants to provide project and advisory support on a variety of issue areas.

Position Summary:

Working closely with and reporting to the Director of Capacity Building, the Senior Manager will oversee all externally facing capacity building activity including the scoping and delivery of customized technical assistance (TA) projects, management of external consultants, and development and facilitation of content and curriculum. In this context, the Senior Manager will develop deep relationships with the social enterprise executive teams across much of REDF’s overall portfolio. The Senior Manager will also supervise junior staff on a project basis, with potential for people management responsibilities. This person will also take a lead role in helping the capacity building team define its TA strategy and contribute to our learning agendas.

This position is an exciting opportunity for individuals with a variety of backgrounds, though may be particularly well-suited towards individuals with management consulting experience that are now looking to shift their career into the social impact sector.


  • Lead and execute customized TA projects for social enterprise partners across all of REDF’s various programs (projects will span a wide range of topics including business planning, program design, fundraising, operations, and human capital); deliver a combination of self-executed projects (where you are the sole deliver) and those where you are overseeing and directing the efforts of a broader team (e.g., two associates) 
  • Take leading role in scoping projects for any engagements where we use external consultants to deliver TA (either due to internal capacity issues or limitations on expertise); work closely with consultants to ensure projects are properly delivered
  • Oversee execution of the REDF Baseline Assessment (our capacity assessment and work-planning process) for all incoming organizations into the Growth Portfolio; work closely with REDF Relationship Managers to develop multi-year workplans for grantees
  • Take active role in coaching and managing junior staff; supervise and train junior staff on TA projects; pathway towards official HR people management responsibilities after the candidate has demonstrated mastery of the position
  • Closely collaborate with the Director in defining and executing team strategy, particularly as it relates to TA delivery (what projects we should be offering, for whom, under what conditions, etc.) and innovation
  • Support and at times lead internal efforts to define TA effectiveness; contribute to broader team and REDF learning agendas
  • Develop content and curriculum for other REDF programs (e.g., Accelerator sessions) and act as a facilitator depending on need; contribute towards REDF’s understanding of best practices across a variety of subject areas
  • Represent REDF at external functions (e.g., conferences, networking, fundraising, portfolio retreat, recruiting, etc.)


  • Possess a “generalist” toolkit and mindset; comfortable leading and tackling projects across a wide range of subject areas; not afraid to see a new project type for the first time
  • Highly autonomous and able to provide real leverage to supervisors; expert problem-solver; able to identify solutions around barriers for both self and more junior staff
  • Able to confidently write and present executive summaries to senior audiences on complicated topics; builds buy-in through communication; handles sensitive situations with tact and empathy
  • Able to make important decisions under conditions of ambiguity and imperfect information; able to identify and evaluate complicated trade-offs
  • Expert at scoping workstreams and projects for self and others; able to identify key questions, key deliverables, and realistic timelines; able to adjust scope depending on skillset and capacity of both junior REDF staff and social enterprise staff
  • Strong collaborator; comfortable working with others that possess a wide diversity of backgrounds, skillsets, and experience; naturally finds ways to upskill others
  • Supportive of REDF’s commitment to diversity, equity and inclusion
  • Continuously uses feedback and embodies a growth mindset to improve work product and personal development; confident in giving and receiving feedback to other team members
  • Takes strong interest in mentoring and coaching more junior staff, and actively helps them achieve professional and personal goals
  • Able to travel up to 30% for work purposes (once business travel resumes)
  • ~8+ years of relevant experience (consulting is a plus) with ~3+ years in a leadership role; experience directly managing others is a plus

The Rewards

  • Ability to help craft REDF’s next 20 years of impact
  • Work with passionate, dedicated people
  • Ability to apply your passion for social change in your career while using business as a force for good
  • Operate with a high degree of autonomy in a fast-paced, dynamic environment
  • 12 paid holidays and ample vacation time
  • A generous dollar-for-dollar match up to 4% of your base compensation
  • Opportunity to learn continuously by building your skills and broadening your perspectives at conferences, workshops, and more
  • Competitive, comprehensive benefits package

Join Us!

[Updated] Please submit your resume and cover letter via REDF’s applicant portal. A personalized cover letter is required; applications without one will not be considered.

REDF is an equal opportunity employer and is committed to a policy of equal treatment and opportunity in every aspect of its relations with staff members and prospective employees, and will not discriminate against applicants for employment because of race, creed, color, national origin, age, disability, marital status, sex, or sexual orientation. REDF encourages employment applications from people who are representative of the culturally and ethnically diverse communities REDF serves. Pursuant to the San Francisco Fair Chance Ordinance, REDF will consider for employment qualified applicants with arrest and conviction records.

[Updated: January 20th, 2021]

About REDF:

REDF is a pioneering venture philanthropy organization that invests exclusively in the growth, effectiveness, and sustainability of employment social enterprises. These mission-driven…

Details at a glance

  • Remote Possible
  • Full Time Schedule


Los Angeles, CA

How to Apply

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