HealthRIGHT 360 is currently looking to fill a Program Director position at our African American Healing Center Outpatient program in San Francisco, CA! We are looking for someone who is excited to lead and grow our team of passionate service providers in providing a safe and supportive recovery environment for some of the most vulnerable members of our community. The person in this role will have the opportunity to set the clinical tone of our Outpatient behavioral health treatment program in the Bayview neighborhood of San Francisco. African American Healing Center is a corner stone of the Bayview Community; providing critical substance use and mental health services for a vibrant and diverse community in an undeserved area of San Francisco.
The Program Director is in integral part of ensuring a culturally attuned continuum of care is provided by this program using a harm reduction and racial justice framework. All HealthRight 360 programs provide services from a framework of trauma informed care and harm reduction principles. The Director of the African American Healing Center ensures that this framework is provided through a cultural lens as well. This program is staffed by a multidisciplinary team that utilizes trauma-informed, gender responsive, evidence-based, and harm reduction (with a focus on abstinence) approaches to treatment. In this position you will be working with a diverse population as a member of a management team that helps clients navigate needed mental health and substance use disorder services to reach health and recovery. HealthRIGHT 360 has provided outpatient services for behavioral health disorders since 1985. The San Francisco Outpatient Programs are specifically designed for people who struggle with substance use disorders, mental health issue/co-occurring disorders, and criminal justice involvement.
The Outpatient Programs works with high-risk populations from a variety of backgrounds to reduce the harmful impacts of substance use in our community. Our programs are open and welcoming to adult participants of any gender identity. We accept the majority of participants who seek Outpatient treatment; including walk-in's, referrals from other agencies, and step-down transitional clients from residential treatment programs. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client's specific needs and goals. Sound interesting? Below you will find a more detailed description of some of the duties and requirements for this position.
- Directs clinical treatment and coordination of various activities and departments within facility as well as coordination of external stakeholders.
- Ensures treatment is in accordance with contracts/license expectations, including new Drug Medi-Cal (DMC) requirements.
- Oversees management of staff and agency volunteers, which includes registered and certified AOD counselors and master's-level mental health clinicians and interns.
- Duties include direct supervision and mentoring of subordinate supervisory staff, providing verbal and written qualitative and quantitative feedback of their work.
- Duties include but are not limited to, hiring, training, motivating, evaluating, disciplining, and terminating.
- Ensures all staff are trained on and competent with program policies, procedures, and practices.
- Develops and maintains strong partnerships with internal and external stakeholders.
- Coordinates with other departments within and outside of the agency to ensure that client needs are being met in support of health and recovery.
- Responsible for the oversight of the program needs, including safety, security, compliance, and accountability.
- Responsible for meeting program quality assurance standards including documentation requirements, client experience, outcomes, and productivity.
- Some after-hours and weekend availability will be required to respond to programmatic emergencies and outstanding crisis or events.
Education and Knowledge, Skills and Abilities
Education and Experience Desired:
- Master's Degree in Social Work, counseling, psychology, or related field.
- BA/BS in Psychology, Sociology, Social Work or related field.
- 2+ years of management experience.
- 1+ year of experience working in a residential treatment setting.
- Background Clearance: Must not be on active parole or probation.
- Substance Abuse Certification recognized by ADP.
- High School diploma or equivalent.
- 3 years of management experience.
- 3 years of experience working in a residential setting.
- Must not be on active parole or probation.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Culturally competent and able to work with a diverse population.
- Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
- Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
- Integrity to handle sensitive information in a confidential manner.
- Knowledge of Medi-Cal billing practices and requirements.
- Knowledge of community resources for non-profit substance abuse treatment facilities.
- Experience with government contracts and compliance.
- Knowledge of co-occurring disorders and trauma informed treatment.
- Experience working with criminal justice population.
Skills and Abilities Required:
- Ability to work in a collaborative partnership environment.
- A clear understanding of, and the ability to demonstrate, professional ethics, boundaries, and judgment.
- Professionalism, punctuality, flexibility and reliability are imperative.
- Excellent verbal, written, and interpersonal skills.
- Action oriented.
- Strong problem-solving skills.
- Excellent organization skills and ability to multitask and juggle multiple priorities.
- Outstanding ability to follow-through with tasks.
- Strong initiative and enthusiasm and willingness to pitch in whenever needed.
- Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
- Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
- Skilled in clinical documentation (treatment plans, progress notes etc.).