Communications Lead

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Published 24 days ago

Open Arms is looking for a Communications Lead who is inspired by Open Arms’ mission and passionate about the urgent need to address racial and economic health disparities. This is a unique opportunity for someone with a well-developed equity lens who believes in the mission of Open Arms and is passionate about addressing systemic racism and oppression.

 The ideal candidate is an exceptionally skilled writer and communicator who brings creativity and vision to their work, as well as strong organizational skills for daily task management. The Communications Lead will be responsible for generating, reviewing, and editing external communications. They will also develop a communications plan and execute day-to-day communications activities. As Open Arms continues to grow, we are seeking a team member who is flexible, adaptable, and comfortable with performing a broad range of communications activities. The Communications Lead must be comfortable working independently as well as part of a collaborative and highly relational team. The Communications Lead will report to the Development Director and will oversee the work of communications consultants and vendors.


Note about COVID-19 work environment: Since March 2020, Open Arms quickly adjusted to a remote-work model for all office support staff and an adapted visit model for home-visiting doulas. We are keeping a remote-work schedule until further notice and the leadership team is carefully evaluating options for a safe reopening with input from staff. Meetings are all conducted virtually and some of the responsibilities outlined below will be put on hold or modified while we continue working remotely. Birth support still continues to happen in person and there have been adjustments made for safe, in-person client visits. Open Arms will provide you with the technology and equipment you need to be able to work comfortably and safely from home. We have also encouraged staff to flex their schedules to accommodate for children being at home because of COVID-related impacts, and we support adjustments that parents need to make to juggle this complicated time. Feel free to discuss any concerns you have during the interview process.  


Birthwork in addition to this position: Open Arms deeply appreciates the skill and experience that birthworkers bring to our world. Based on the demands and requirements of this particular position, if the applicant is interested in taking on any births for Open Arms clients, the applicant can only take on one (1) Open Arms birth per year. Being an active or current doula is not a requirement of the position.




  • Help tell the stories of Open Arms and of community partners, and highlight our efforts to advance birth equity in Washington State and beyond.
  • Create and manage the annual communications calendar for the entire organization, as well as manage the tasks and timelines associated with each element.
  • Oversee the design and creation of all organizational marketing materials (at times in collaboration with other content creators).
  • In partnership with the Development team, help create the content and coordinate the design of fundraising materials such as the newsletter, annual report, and the annual appeal.
  • Supervise and oversee the work of contractors and vendors relevant to communications (e.g. photographers, videographer, printer, graphic designer, etc.).
  • Manage content on the Open Arms website, social media, and other channels.
  • Seek opportunities for media coverage and manage the logistics for all press inquiries, including drafting and sending press releases.
  • Ensure that written materials are translated into other languages as needed.
  • Lead special projects and new initiatives.
  • Research and stay up-to-date on new opportunities and for Open Arms communications.
  • Assume other responsibilities and explore new opportunities that arise with the evolving needs and aspirations of the organization.


Required Qualifications: 

  • Previous work experience in communications, marketing, or development, ideally for a nonprofit
  • Skilled communicator and compelling storyteller who is both creative and attentive to details and deadlines.
  • Excellent oral and written communication skills, and the ability to be a skilled editor in English.
  • Ability to creatively frame ideas and develop stories to appeal to a diversity of audiences with an approach to storytelling that is respectful and strengths-based.
  • Passion for and commitment to the mission of Open Arms and community-based work.
  • Background in or understanding of maternal and child health and early learning issues is very helpful.
  • Because addressing issues of social justice and racial equity and dismantling oppressive systems are the foundation of our work, it is extremely important that the Communications Lead is comfortable engaging around these topics, is self-reflective, and is willing to challenge themselves to continually grow and learn.
  • Experience in and comfort with working with a diverse staff and with communities of color. The applicant should have a strong racial, disability, gender and economic justice framework.
  • Commitment to anti-oppression and de-colonization work with a focus on racial equity and reproductive justice, specific to birth justice.
  • Self-starter who is able to work independently, but also someone who is collaborative and works well as part of a highly relational team.
  • Experience managing complex projects that involve multiple contributors, deadlines, and audiences.
  • Experience understanding and presenting data metrics.
  • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, and SharePoint) and Adobe (Acrobat DC); experience with Constant Contact (or other email marketing services), WordPress, and social media management; and the ability to adapt to new technologies.
  • Ability to make straightforward web content updates (coding not required).
  • Experience and comfort with managing vendors and contractors, as well as media inquiries.
  • Aptitude for solving problems with creativity and resourcefulness
  • Demonstrated success in creating and implementing systems and processes
  • Comfortable with adjusting to change and creating new systems
  • Willingness to take part in occasional meetings and events outside of core business hours.
  • Background check is required before hire.


Mental and Physical Requirements

The physical/mental demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.  

Mental Requirements: 

This position continuously requires interpersonal skills, teamwork, customer service, use of discretion, performing basic math, independent judgment and/or independent action, and reading, writing, speaking, and understanding English. Frequently requires independent decision-making and problem analysis to make recommendations for improvement and/or be involved in discussions around changes. The position requires creative thinking for resourcefulness and process improvements. Attention to detail also required. 

Physical Requirements:

This position continuously requires sitting, hearing (using assistive devices if needed), and repetitive motion of the hands/wrists. Open Arms is housed in a wheelchair accessible, scented building, with wheelchair accessible bathrooms. Access to reliable transportation will be required for work-related travel. Daily working conditions include an open-office work environment at our Seattle location on Beacon Hill*, normal office work, and frequent driving and travel to our storage site in South Seattle and other locations as needed. Some tasks require the ability to lift items heavier than 10lbs. Employment is not dependent on the applicants’ ability to lift items.

*See note above about COVID-19 work environment

Open Arms is looking for a Communications Lead who is inspired by Open Arms’ mission and passionate about the urgent need to address racial and economic health disparities. This is a unique opportunity for someone with a well-developed…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    October 18, 2021
  • Application Deadline
    August 2, 2021


$55,000 - $58,000This is a 40-hour-per-week, exempt position with a salary range of $55,000 - $58,000 annually, commensurate on experience and qualifications.


  • Benefits: paid health, dental, vision, and disability insurance; generous paid time off starting at a total of 43 days per year for full-time equivalent employees (12 days per year to start for full-time employees with anniversary increases; 12 days for sick and safe time; 17 paid holidays; 2 floating holidays); employee assistance program; mileage reimbursement; monthly stipend that covers cell phone use, self-care, and work-from-home set up; and professional development opportunities. Option to contribute to a 401k, flexible spending and dependent care expenses account, and supplemental insurance.
  • Professional Development: Open Arms is committed to the professional development of our staff. Each year we allocate professional development funds for each employee as well as support various group-training opportunities provided by Open Arms or by outside organizations. We know that historically BIPOC individuals do not have the same opportunities in society and as a result, these communities are underrepresented in leadership positions. We aim to support employees in their advancement both within Open Arms and beyond our organization.
  • Flexible and family-friendly environment: Because of our mission and the services we provide, Open Arms is proud and committed to being a family-friendly workplace. We offer flexible work schedules with remote work being part of the usual weekly schedule for almost all staff as it fits with their job duties.* We also offer generous PTO for self and family care. Children of any age are welcome in our office, and many staff bring their children to work on a regular or as-needed basis. We have an onsite lactation lounge and encourage chestfeeding in the workplace. Note: Children are not allowed at home visits *See note above COVID-19 work environment
  • Supportive and inclusive workplace culture: We have an informal workplace culture, and staff develop strong, supportive connections with each other. We have a highly collaborative culture and open office work environment. We are proud of our extremely diverse staff in all demographic areas, which creates a very rich and inclusionary organizational culture. More than 80% of our staff identify as people of color.
  • Commitment to equity: Open Arms strives to be an affirming, positive, diverse work environment. Open Arms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We strongly encourage applications from communities of color and other historically underrepresented and marginalized groups.
  • Benefits: paid health, dental, vision, and disability insurance; generous paid time off starting at a total of 43 days per year for full-time equivalent employees (12 days per year to…


2524 16th Ave S, Seattle, WA 98144, USA

How to Apply

Send a resume and cover letter to with “Communications Lead” in the subject line by August 2, 2021. No phone calls or paper submissions please.

Send a resume and cover letter to with “Communications Lead” in the subject line by August 2, 2021. No phone calls or paper submissions please.

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