Search

Job

Director of Membership and Registration

Posted by
New
|
Published 11 days ago

SUMMARY: 

The Director of Membership and Registration is responsible for the overall strategic direction and management of the association's membership recruitment and retention efforts and has oversight of and accountability for the execution of registration for NSBE's signature events. The director collects and disseminates membership data to key stakeholders to lead data-driven discussions pertinent to NSBE's mission. The director will develop strategies to recruit, retain and service members through the development of benefits and services that meet the needs of NSBE members. The director will lead a team that will meet and exceed the customer service expectations of members. The Director of Membership & Registration will perform other job-related duties assigned by the Chief Executive Officer and/or Chief Operating Officer.   

DUTIES AND RESPONSIBILITIES:

Leadership

1. Develops and manages the budget for the Membership & Registration Division 

2. Works with the Membership Zone to create and implement an annual plan and strategize to retain and increase membership

3. Evaluates the effectiveness of strategies including membership category structures, services, materials, benefits, and policies relating to recruitment and retention of members; also recommends changes as appropriate to attain goals

4. Supports the National and Regional Membership Zones

5. Manages membership services, benefits, and policies

6. Oversees the development, administration, and reporting of the NSBE 50 Survey

Communication

1. Attends Leadership Team Meetings and Staff Meetings regularly and provides departmental updates

2. Plans and directs membership campaigns and events

3. Produces membership lists for use in publications

4. Provides a monthly update on departmental goals to the Executive Department 

5. Submits quarterly written reports to the Executive Department

Technical

1. Manages the membership database

2. Manages research and statistical collection, analysis, and interpretation of strategic data

3. Develops, administers, and analyzes results from the National Membership Survey

SUPERVISORY RESPONSIBILITIES:

• Directly supervises three employees within the Membership and Registration Division

• Carries out supervisory responsibilities in accordance with NSBE's policies and applicable laws

• Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

QUALIFICATIONS:

• Master's Degree (MA) or equivalent with five to eight years of related experience or equivalent combination of education and experience

• Must have at least two years of supervisory experience

• Proficient in Microsoft Word, Excel, Access, and PowerPoint. Familiarity with Google applications and database software is preferred

• Must have strong verbal and written communication skills and organization skills

• Experience with data analysis, reporting, and budgeting

• Must have the ability to work in a fast-paced, rapidly changing environment under minimal supervision

• Experience with short-term planning and goal setting

• Must take initiative to solve problems as well as handle and prioritize multiple projects

• Critical thinking skills are desired

SUMMARY: 

The Director of Membership and Registration is responsible for the overall strategic direction and management of the association's membership recruitment and retention efforts and has oversight of and accountability for the…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    August 23, 2021
  • Application Deadline
    August 13, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Managerial

Location

Temporarily Remote
Work must be performed in or near Alexandria, VA
Associated Location
Alexandria, VA, USA

Apply to This Job

Instructions:

Please provide a cover letter and resume.

All fields are required
Resume must be uploaded in PDF format
Drag file here or browse
No file chosen
Drag file here or browse
No file chosen
By using the Idealist Application system, you consent to sharing your resume and other personal data with potential employers in accordance with Idealist’s Privacy Policy and Terms of Service.

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.