Membership Outreach Manager

Job Type

Full Time



Start Date


Application Deadline



1640 Rhode Island Ave NW
United States


We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ people, to join our team.


Position Summary:

The Membership Outreach Manager works with the Human Rights Campaign’s steering committee volunteers and Board members to achieve their annual membership recruitment and event-based fundraising goals, and to grow and execute our online giving programs. 


Position Responsibilities:

The Membership Outreach Manager is responsible for the following:

  • Manage a portfolio of 6-10 HRC volunteer steering committees, guiding their annual work plans of community events and Pride activity, in order to achieve membership and fundraising goals.
  • Cultivate strong relationships with volunteers and Board members in assigned portfolio providing on-going coaching, training and conflict management as necessary.
  • Actively participate as part of the Pride team, bringing ideas for increased membership recruitment, marketing and branding, and program operations.
  • Create, monitor and regularly report on community event budgets in assigned portfolio.
  • Manage and grow a portfolio of online giving programs, including HRC’s Wedding Registry, Gift Membership, and Memorial Gifts and Flag initiatives.
  • Write and deliver trainings and related materials to meet volunteer needs in all program-related areas.
  • Other duties as assigned.


Position Qualifications

  • Bachelor’s degree or equivalent work experience with two to four years of experience in volunteer, event and budget management.
  • Good writing skills, excellent verbal communication skills, and proficiency in full Microsoft Office Suite and Google Apps (Gmail, Google Docs and Drive). 
  • Excellent relationship-building and customer service skills.
  • Results-oriented and creative.
  • A track record of managing relationships with volunteers or staff and effectively coaching them to meet their goals.
  • Experience effectively managing volunteers of diverse backgrounds.
  • Demonstrated success recruiting members or equivalent sales experience.
  • Demonstrated ability to work well under pressure and ability to oversee a cadre of volunteers and program participants.
  • Highly organized, detail-oriented, able to handle multiple projects simultaneously in a fast-paced environment. 
  • Must be willing and able to travel to represent HRC at community events and pride festivals ten to twelve times per year, frequently on weekends.
  • Flexibility with work schedule; this position requires evening and weekend work.
  • Interest in and commitment to LGBTQ equality. 


All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.


No phone calls, please. Due to the volume of applications we receive, we are unable to respond to queries about application status.

Professional Level

None specified

Minimum Education Required

No requirement