Search

Job

Communications & Media Relations Manager

Posted by
GLIDE
|
San Francisco, CA
New
|
Published 12 days ago

The Communications & Media Relations Manager will play an integral role in content creation and curation and executing GLIDE's storytelling, digital communication, and reputation management strategies. This role is responsible for writing and producing, and curating various content, including articles, profiles, news releases, social posts, and other content, such as video and audio profiles for both internal and external audiences. The Communications & Media Relations Manager will work closely with the Senior Director of Strategic Communications to ensure frequent and positive coverage about GLIDE in local and national media.

 

The Communications & Media Relations Manager must have the ability to maintain an editorial calendar and successfully edit others' work and ensure editorial quality. The Communications & Media Relations Manager helps to develop and implement an integrated communications plan that maximizes opportunities that support and advance GLIDE's strategic plan, fundraising goals and strengthening relationships and cultivation efforts with stakeholders (clients, donors, volunteers, and community partners). 

 

This person manages a comprehensive communications portfolio and creative initiatives, that support and advance GLIDE's community-building, philanthropic interests, and social innovation goals — including overseeing the writing, editing and distribution of E-News emails, and GLIDE’s Real Talk print newsletter to constituents, and the greater community.  

 

The Communications & Media Relations Manager is a community builder who promotes engagement with GLIDE's constituencies with content celebrating mission, values, and each other. This work includes finding new ways to engage and inform existing and new donors, clients, community members with compelling stories of our clients, our work, and the strategic direction, mission, and GLIDE values.

 

The individual who will thrive in this position is a creative, driven professional committed to advancing social justice and truly values GLIDE's mission and values. This person must work non-traditional hours (nights and weekends) and be present at GLIDE-focused advocacy and fundraising events. Regular and predictable attendance is essential.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties can be assigned, and the job's duties and responsibilities are subject to change without notice.

  • Edits, writes, produces, and curates a variety of content, including articles, profiles, news releases, social posts, and other content, including video and audio segments.
  • Supervises one or more writers (budgeted), a social media associate (established), and freelance staff.
  • Creates and manages an annual editorial calendar.
  • Must have the ability to successfully edit others' work, ensures editorial quality, and maintain an editorial calendar.
  • Enhances existing and grows new relationships with the media, relevant external stakeholders, and the general public.
  • Ensures GLIDE's brand and strategic messages are represented consistently in digital and print communications.
  • Identify and track metrics to measure communication efforts' effectiveness, including website traffic and social media engagement related to GLIDE's externally-facing content.
  • Manages the updates of print and online communications collateral to support GLIDE's various programs and initiatives. 
  • Works with vendors and partners to produce effective and compelling communications collateral
  • Responsible for communications-related budget expenditures, processing all vouchers and expense reports.
  • Manages and works with public relations consultant/s to generate story and press ideas.

  

SUPERVISORY RESPONSIBILITIES:

  • Directly coaches, mentors, and supervises a Social Media Associate, and a Writer (budgeted) to achieve their best performance.
  • Ensure staff and interns' development and retention by growing and investing in their knowledge, skills, and abilities.
  • Consistently communicates responsibilities and expectations using performance evaluations, regular feedback, and current, accurate job descriptions.
  • Works with HR to resolve personnel issues by following GLIDE's policies and procedures.

 

QUALIFICATIONS:

  • Outstanding relationship management skills with meticulous follow-through and excellent presentation skills.
  • Works well under pressure in a demanding, fast-paced, and unpredictable work environment—the ability to operate with purpose, urgency, and accuracy.
  • Has a range of ability and willingness to act as a strategic contributor to tactical implementer in an agency with limited support infrastructure.
  • Strong strategic thinking, analytical and research skills, and goal orientation are essential.
  • Ability to establish and monitor priorities, maintain flexibility, and meet deadlines.
  • Has the ability to work effectively across cultures. Demonstrates a commitment to learning, communicating, and working respectfully with people different from themselves.
  • Detail orientation around data and tracking systems.
  • Ability to recognize opportunities, i.e., the skill to analyze situations and facilitate appropriate actions and responses.
  • Demonstrates initiative and creativity. Generates ideas, fresh perspectives, and original approaches.
  • A deep listener; a networker with excellent interpersonal skills. 
  • Comfort cultivating relationships with others. Ability to build relationships, understand what motivates others, and ability to work well with people from various backgrounds.
  • Strong commitment to teamwork.
  • Ability to maintain the highest confidentiality level, this role involves exposure to sensitive information and requires diplomacy, discretion, and judgment. 
  • Commitment to the mission, values, and philosophy of GLIDE.

 

EDUCATION and EXPERIENCE:

  • BA Communications or related field and 4+ years of related experience or an equivalent combination of education and experience.
  • Experience in all aspects of developing a three-year Communications Strategy that aligns with strategic objectives.
  • Experience with creative concept development, art direction, storyboarding, and message development for creative design work.
  • Experience working in an organization funded primarily by philanthropy and relationship-based contractual agreements.
  • Thorough understanding of branding principles and tactics through multimedia, including social media, the Web. Web and Email marketing, SEO,
  • Social networking knowledge and experience
  • Experience working in a community-based social service agency with the targeted population (homeless, people with addiction, and mental health problems) helpful.

 

CERTIFICATES, LICENSES, REGISTRATIONS:

  • None

 

COMMUNICATION SKILLS:

  • Advanced communication skills. Knowledge of the principles, practices, and techniques of oral, written, visual, and audial communications to determine the most effective proposals and presentation materials, to persuade others to accept suggestions and recommendations, and to foster effective relationships between funding sources and GLIDE.
  • Is skilled at finding the most effective way to get messages across in print and electronic media using various methods.
  • Skilled in writing for various audiences and in different writing styles on a wide range of topics. Must be able to compose clear, concise, and original materials. Editing and proofreading skills are essential.

 

MATHEMATICAL SKILLS:

  • Able to devise and implement a complex budget

 

COMPUTER SKILLS:

  • Strong proficiency in MS Office suite. Facility with Excel.
  • Strong knowledge and understanding of current trends in digital media/social media.

 

The Communications & Media Relations Manager will play an integral role in content creation and curation and executing GLIDE's storytelling, digital communication, and reputation management strategies. This role is responsible…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    August 2, 2021
  • Professional Level
    Managerial

Salary

$65,559 - $76,677

Location

Temporarily Remote
Work must be performed in or near San Francisco, CA
Associated Location
330 Ellis St, San Francisco, CA 94102, USA

How to Apply

GLIDE is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At GLIDE, all employment is decided on the basis of qualifications, merit, and business need. We are committed to identifying and developing the skills and leadership of people from diverse backgrounds. People of color, differently-abled people and LGBT persons are strongly encouraged to apply.

Please send your resume for immediate consideration. Help us get to know you by including a note about yourself, plus any additional info that might be relevant!

GLIDE is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental…

Join Idealist

Sign up today to save your favorite jobs and get email alerts when new ones are posted.