Association Director of Volunteer Experience and Engagement

Job Type

Full Time


Minimum: $75,000
Maximum: $80,000



Application Deadline



1112 16th Street, NW Ste.
Ste. 240
United States


The YMCA of Metropolitan Washington is looking for an Association Director of Volunteer Experience and Engagement

About the YMCA of Metropolitan Washington: The YMCA of Metropolitan Washington is one of the largest charity organizations in the country. The Y has a long history of leading the way in youth development, healthy living and social responsibility.

What you need to know about this position: The Association Director of Volunteer Experience and Engagement role collaborates with internal and external teams to support the ongoing development of a robust employee, member, stakeholder and external engagement program and the delivery of effective and measurable volunteer strategies. The ideal candidate for this role will have at least five years’ experience in volunteer coordination, management and engagement, which leads to volunteer retention and support. Internal and external communication is key to ensure a successful volunteer program. This person should be an innovative thinker who can easily pivot when a situation calls for flexibility. Additionally, the individual who fills this position will be responsible for the implementation and maintenance of employee, member, volunteer and external volunteer and engagement initiatives. Serve as primary point of contact and key resource for volunteer opportunities and events offsite for all of YMCA of Metropolitan Washington’s’ branches and sites.

What we need from you: Bachelor’s degree required. 5+ years’ experience and background in internal and external engagements, as well as, communications strongly desired. Proficiency in database management, internet research, and Microsoft Office Suite to include Word, PowerPoint, Outlook and Excel. Event planning experience encouraged. Innovative idea generation. Analytical skills, including experience in analyzing and interpreting numerical data, and translating analyses into meaningful recommendations and next steps. Ability to gather and analyze data information, and prepare cogent financial and/or status reports. Ability to work independently, as well as, part of a team in a fast-paced, high changing environment with demonstrated ability to juggle multiple competing tasks and demands. Ability to interact with staff and vendors in fast-paced, multi-dimensional environment, sometimes under pressure, remaining positive, adaptable, proactive, resourceful and efficient, with a high level of professionalism and confidentiality. Superior attention to detail in composing, and proofing materials, establishing priorities and meeting deadlines. Strong organization and presentation skills. Time management skills essential. Project management skills required. Excellent interpersonal and communications skills (verbal, written, public presentation), decision-making ability and attention to detail required. Ability to interact effectively with all levels of management, operations personnel, as well as, external stakeholders. Volunteer experience with governments, schools and non-government organizations is a plus. 


Our benefits for you: We offer an exciting, fun, inclusive, growth oriented work environment that includes strong health benefits options, long term and short term disability, 10% employer paid retirement, childcare discount, complimentary Y membership, and continuous professional development opportunities.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please note this is not an entry level position, you must have prior experience managing a volunteer program. To apply forward your cover letter and resume to, type "volunteer" in the email subject line. To view other vacancies visit our website at