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ePortfolio Program Assistant/College Assistant

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Published 13 days ago

For over 15 years, the CUNY School of Professional Studies (CUNY SPS) has been leading online education in New York. Notable for offering the most online bachelor’s and master’s degree options at the City University of New York, and for serving transfer students as the University system’s only undergraduate all-transfer college, CUNY SPS meets the needs of adults who wish to finish a bachelor’s degree, progress from an associate’s degree, earn a master’s degree or certificate in a specialized field, and advance in the workplace or change careers.

The School’s growth has been remarkable, with twenty-four degrees launched since 2006. Enrollment has risen by more than 30% in the last four years to over 4,000 students in the credit-bearing programs. Thousands more are enrolled in non-degree and grant-funded workplace learning programs. In addition, the School has an active alumni network and has established the CUNY SPS Foundation, which offers multiple scholarship opportunities to current students.

CUNY SPS has consistently been named by U.S. News & World Report as one of the country’s top online institutions. This year, the School was ranked in the top 2% in the nation on the publisher’s list of the 2021 Best Online Bachelor’s Degree Programs.

Duties and Responsibilities:

Reporting to the Instructional Design and Multimedia Manager of the Office of Faculty Development and Instructional Technology, the ePortfolio Program Assistant supports the ePortfolio program by providing technical assistance to students, faculty and staff members using ePortfolios. The ePortfolio Program Assistant will:

  • Provide technical support and platform troubleshooting services related to the ePortfolio platform Digication.
  • Respond to student and faculty inquiries related to the use of ePortfolios
  • Assist students with ePortfolio development through virtual and in-person training sessions
  • Assist with the development and delivery of training with a variety of delivery methods
  •  Assist with the planning and carrying out of events tied to the ePortfolios program (e.g., provide overview of ePortfolios as student orientation sessions)
  • Assist in the development and maintenance of support resources, including web content, manuals and how-to-guides
  • Maintain records of inquiries, support services, and other program related activities
  • Assist in the development of usage and other outcome reports
  • Create and distribute user accounts
  • Perform other duties as assigned

Minimum Qualifications:

  • High school diploma/GED

Preferred Qualifications:

  • Associate’s Degree or higher
  • Experience with content management systems, including ePortfolio platforms, preferably Digication
  • Comfort with technology, web-based platforms, and eLearning tools, and ability to upskill quickly
  • Experience providing technology support
  • Proficiency with Microsoft Office Suite
  • Experience creating and editing multimedia (e.g. recording presentations, editing videos, annotating, etc.) 
  • Excellent oral and written communication skills
  • Detail, results, and solution oriented
  • Ability to work both independently and collaboratively in a team environment

Note: This position is not open to current CUNY SPS students. While the ePortfolio Program Assistant/College Assistant position is currently remote, the selected finalist is expected to have access to a laptop/computer, internet and phone access to perform most job duties and responsibilities. Upon return to normal campus operations, this position will transition to our physical office located at 119 W 31st Street, New York, NY 10001. 

For over 15 years, the CUNY School of Professional Studies (CUNY SPS) has been leading online education in New York. Notable for offering the most online bachelor’s and master’s degree options at the City University of New York, and for serving…

Details at a Glance

  • Time Commitment
    Part Time Schedule
  • Job Type
    Temporary
  • Education
    High School Diploma Required
  • Professional Level
    Entry level

Salary

$20.98 per hour/20 hours per week (evening and/or weekend hours required)

Benefits

CUNY SPS is an Equal Opportunity/Affirmative Action/IRCA/Americans with Disabilities Act Employer:

https://sps.cuny.edu/about/policies

The CUNY School of Professional Studies complies with the Clery Act and copies of its annual report on security policies and statistics are available in its Security Office.

Selected applicants must pay fingerprint and filing fees (full-time CUNY students are excluded from fingerprint fee). 

All prospective candidates must be able to be certified as eligible to work under the provisions of the Immigration Reform and Control Act.

The CUNY School of Professional Studies verifies education and experience statements.


CUNY SPS is an Equal Opportunity/Affirmative Action/IRCA/Americans with Disabilities Act Employer:

https://sps.cuny.edu/about/policies

The CUNY School of Professional Studies…

Level of Language Proficiency

English

English

Location

Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
119 W 31st St, New York, NY 10001, USA

How to Apply

Please send resume, cover letter and contact information of three (3) professional references to:

CUNY SPS ePortfolio Program Assistant/College Assistant Search

Matthew Lewis, Instructional Design and Multimedia Manager

Email Address: Matthew.Lewis@cuny.edu

Please send resume, cover letter and contact information of three (3) professional references to:

CUNY SPS ePortfolio Program Assistant/College Assistant Search

Matthew Lewis…

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