The Career Navigator will provide hands-on classroom instruction and additional coaching to facilitate participants’ professional development leading up to family-sustaining employment. The Navigator’s regular tasks will include facilitating workshops, developing resumes, and assessing participants’ readiness for placement, among other tasks. The Navigator will also provide support to participants during their job search, from the application phase to interviewing and negotiating employment.
This position also includes some administrative tasks such as event organizing, maintaining participant case notes, and data entry. The Career Navigator will collaborate closely with the Business Service Manager, Retention Specialist and other key team members to meet the goals of this position and of the program as a whole.
- Interview participants and meet regularly to determine areas of professional growth.
- Assess participants’ readiness for placement to facilitate their transition into full- or part-time employment and match them with appropriate jobs.
- Teach participants how to navigate milestones in the job application process, from creating any necessary documents (e.g. resumes, cover letters) to background checks.
- Provide strength-based coaching to foster participants’ professional growth in areas such as interacting with employers, interviewing, and career planning.
- Develop and conduct class workshops on team-building and professional development.
- Facilitate daily 7:45 workshops that briefly cover various professionalism-related topics.
- Promote meaningful, ongoing program engagement by building relationships with participants.
- Maintain detailed Salesforce case notes on the following metrics:
- Participant engagement via phone calls, emails, in-person coaching, etc.
- Job readiness assessment results
- Job placements and other placement-related information
- Other metrics as necessary.
- Provide follow-up retention support to program graduates who may require coaching on-the-job.
- Collect placement-related metrics from program graduates, e.g. salary/wages, hours and advancement.
- Coordinate events involving CSC employer partners, including in-house job interviews, mock interviews, and job fairs.
- Report on participant progress toward and barriers to their employment goals to relevant training team members.
- Collaborate closely with the Business Service Manager to coordinate smooth transition of job-ready participants into employment.
- Collaborate closely with the Business Service Manager and Retention Specialist to meet program goals regarding job placement and retention.
- Provide hands-on support to participants seeking non-industry job placement.
- Participate in staff and training team meetings.
- Assist training staff with random drug screens as needed.
- Experience providing coaching and mentorship to motivate job seekers to achieve their goals
- Experience utilizing strategies such as motivational interviewing to guide participants to develop their job-readiness skills.
- Experience working in and creating equitable and inclusive environments.
Skills and Abilities:
- Experience working within a racial equity and inclusion lens.
- Committed to advancing equity across systems related to job access, job quality, and the environment.
- Strong written and verbal communication skills to make professionalism topics accessible and easy to understand.
- Excellent interpersonal skills including coaching, mentorship, relationship-building and listening skills.
- Effective classroom management and ability to engage with program participants.
- Exceptional time management skills.
- Proficiency in Google Drive and Calendar, Microsoft Word and Powerpoint applications.
- Dedication to worker development in a high-quality, respectful environment.
- Strong initiative and creativity, and able to excel while working independently.