Volunteer Coordinator - Houston Disaster Recovery AmeriCorps Program

Ready to make a difference?

Volunteer Coordinators handle all volunteer logistics, support volunteer fundraising efforts that directly support the AmeriCorps project, speak with energy to large groups of volunteers about the work we are doing before and after their volunteer build, communicate with multiple departments to ensure volunteers have a quality experience, and spread the word about local outreach events. Volunteer Coordinators must be comfortable expressing thanks, talking about the state of the recovery, and articulating the ongoing need for support. Volunteer Coordinators serve as the point of contact for multiple volunteer groups that register to volunteer anywhere from a day to a year in advance, answering all questions, relaying all updates and documenting logistics.

Essential Functions:

• Respond to volunteer requests, questions, or general inquiries via email and phone in a timely fashion.
• Coordinate all trip logistics for volunteers. This includes being the point of contact for multiple volunteer groups in any given week: both volunteers currently on site and those registering for weeks or months in advance.
• Use of volunteer management software including SalesForce, Formstack, Google spreadsheets, and Classy.
• Update and track volunteer information on Google documents used by multiple departments.
• Assess availability of volunteer work and schedule volunteer groups.
• Give orientations and debriefs to as many as 150 volunteers at a time.
• Clearly communicate the enduring needs of our clients while encouraging groups to stay engaged.
• Engage volunteers in fundraising efforts that support the fundraising goals of the AmeriCorps project.
• Maintain updated records and routinely track volunteer information, including volunteer numbers, contributions and feedback.
• Maintain an energetic and positive attitude with volunteers and colleagues.
• Build partnerships with local businesses and community organizations.
• Participate in outreach and planning for volunteer special events.
• Communicate with entire team about the role, function and needs of volunteers.

Read more on the application linked below.