The Bowery Mission is a holistic, Christian faith-based organization dedicated to serving people who are experiencing homelessness. The Volunteer Services team provides critical support across the organization with the help of approximately 16,000 volunteers each year. The Senior Manager, Volunteer Services will develop and execute a strategic plan which reflects organizational priorities and enhances the effectiveness of the Volunteer Services department. This role will be primarily based on site at our Tribeca Campus but will require travel to other program sites to ensure the effective oversight of our volunteer program.
The Senior Manager, Volunteer Services will lead, design, plan, and direct a volunteer program to support the Mission’s programs and augment the services of staff. This includes an annual plan for recruitment, training, retention and recognition of volunteers across all Bowery Mission sites; overseeing and maintaining volunteer scheduling and database technology; and actively collaborating with Development Team Caseload Managers and Program staff to provide meaningful volunteer opportunities for donors and prospects that lead to deeper engagement with The Bowery Mission. The Senior Manager, Volunteer Services supervises a team of Volunteer Coordinators to accomplish these goals.
Reports to: Chief Development Officer
Specific responsibilities (in addition to those noted above) include but are not limited to:
The Bowery Mission takes the health & safety of our staff, guests, clients, and volunteers very seriously, and especially as it relates to the current Covid-19 pandemic.
In partnership with the NYC Department of Health & Mental Hygiene, we have modified our services to stay up-to-date with the latest health and safety guidelines that continuously evolve based upon new information and research. We greatly value the contributions of essential workers in roles like this one and have designed protocols around personal protective equipment, social distancing, cleaning and sanitation, and building capacity in order to protect our staff and those we serve.
The Bowery Mission is a holistic, Christian faith-based organization dedicated to serving people who are experiencing homelessness. The Volunteer Services team provides critical support across the organization with the help of…